The whole experience when dealing with this company was good. Nothing was too much trouble especially when the first baskets we’d chosen didn’t fit and had to go back. Returning them was seamless and... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have only positives as the company are very helpful and I love the trug that l bought for a friend’s birthday at the end of September. I am a sure she will love it too. I am now very tempted to to... Toon meer
Bedrijf heeft geantwoord
excellent service arrived quickly and safely in strong packaging I am delighted with my large rattan garden baskets and they now stand either side of my front door containing large topiary Have... Toon meer
Bedrijf heeft geantwoord
Ordered the baskets to store my sewing/craft items in. After choosing my baskets I had problems with my computer so could not order online. After several attempts I phoned the company and they could n... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mandenleverancier
- Meubelaccessoires
- Meubelaccessoires leverancier
- Vlechtwerkwinkel
- Wilgenmandenfabrikant
- Woonwinkel
Geschreven door het bedrijf
We are a small business passionate about providing an extensive range of superb quality wicker baskets for your home or business. Our wicker baskets come in all shapes, sizes and colours in willow, rattan, seagrass, water hyacinth and more. We strive to provide a level of service that is second to none and are committed to being the best we can be. We would love to hear about the experience you've had with us and if you have any thoughts on how we could be better.
Contactgegevens
Unit 15 Endeavour Business Park, Crow Arch Lane, BH24 1SF, Ringwood, Verenigd Koninkrijk
- 01202 422600
- enquiries@thebasketcompany.com
- thebasketcompany.com
4,9
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Above and beyond!
I've bought baskets from this company a few times. I needed 3 of a kind but they only had 2. When the basket came back in stock, I ordered the 3rd. Whilst it was beautiful, it didnt match the other 2. I reached out to the company and they didn't hesitate to try and help me. They went digging through the warehouse to find me a basket that matched my other 2 more accurately and shipped it to me straight away, free of charge. Companies like this, going above and beyond, deserve all the support they can get. Thank you Sam for your excellent service!
26 maart 2026
Antwoord van The Basket Company
Thank you very much for the review and feedback Teniel. It’s very much appreciated. We’re so pleased that you’re happy with your baskets and the service received. Thank you so much for taking the time to write this review.
Kindest regards
The Basket Company
This company is brilliant
This company is brilliant. They were so accommodating and very helpful. Beautiful baskets bought in two different sizes for choice, but they were so lovely, I moved things around in my house so I could keep them all. I am about to re-pot all my plants so my next move is buying matching plant pots from them. A special thank you to Sam who helped immensely.
26 maart 2026
Antwoord van The Basket Company
That’s wonderful to hear. We’re so pleased you’re happy with your baskets and the service received. Thank you so much for taking the time to write this review.
Kindest regards
The Basket Company
Fabulous company
Fabulous company! Really
Helpful and caring as I had specific basket requirements for my daughter’s wedding.
26 maart 2026
Antwoord van The Basket Company
So pleased you’re happy with your purchase and the service received Melinda. Thank you so much for taking the time to write this review.
Kindest regards
The Basket Company
Lovely, quality range
Couldn't find the exact size I needed to had to make-and-do but they are lovely baskets.
5 maart 2026
Antwoord van The Basket Company
Thank you so much for the review and feedback Claire. It’s very much appreciated.
Kindest regards
The Basket Company
Beautiful sturdy basket
Beautiful sturdy basket, well packaged and arrived safely thank you
27 februari 2026
Antwoord van The Basket Company
Thank you for the review and feedback Sue. So pleased you’re happy with your purchase and that it arrived safely.
Kindest regards
The Basket Company
Antwoord van The Basket Company
So pleased you’re happy with your purchase and the service received Jo. Thank you for the review.
Kindest regards
The Basket Company
Antwoord van The Basket Company
Thank you so much for the review and feedback Peter. Much appreciated.
Kindest regards
The Basket Company
Really helpful
Really helpful, I accidentally put my old address and they corrected this for me no problem.
24 februari 2026
Antwoord van The Basket Company
Thank you so much for the review and feedback Olivia. So pleased you're happy with the service received.
Kindest regards
The Basket Company
fantastic shop with great selection
Brilliant selection and lovely size for my daughter’s Easter basket! Quick delivery and great price! Definitely recommend!
3 maart 2026
Antwoord van The Basket Company
Thank you so much for the review and for recommending us. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company
A great gardening gift.
What a great gardening gift for my daughter in law! Beautifully woven and containing many of the items required when pottering in the garden. Arrived when expected and well packaged. I would certainly recommend The Basket Company.
3 maart 2026
Antwoord van The Basket Company
Thank you so much for the review and for recommending us Mrs Bennett-Smith. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company
Perfect traditional baskets
I ordered a small laundry basket and a large shopping basket. Both are perfect. Very fast delivery and well packaged. They look exactly how I wanted them to look; traditional, strong, the right size.
3 maart 2026
Antwoord van The Basket Company
That’s just wonderful to hear Catherine that you’re happy with your new laundry and shopping basket. Thank you so much for letting us know and thank you for the review.
Kindest regards
The Basket Company
Great service as always from the Basket…
Great service as always from the Basket Company.
Lovely products highly recommend this company.
3 maart 2026
Antwoord van The Basket Company
Thank you so much for the review and recommending us Alison. We really do appreciate it.
Kindest regards
The Basket Company
The order came quickly
The order came quickly, but not what I expected. I’ve had some really nice baskets in the past. I ordered antique wash baskets for my utility. They look a bit cheap and look like they have a gold shimmer to them.
I also didn’t realise the bigger ones were in fact shallow baskets. I’m not sure they will get used.
2 maart 2026
Antwoord van The Basket Company
Thank you for your review and feedback Jo. We're ever so sorry you are not entirely happy with your purchase. Please be assured that we do take customer feedback very seriously and want all our customers to be pleased with their purchases. If you would like to exchange or return your order, please do not hesitate to contact us at enquiries@thebasketcompany.com or call 01202 422600 to get this resolved.
Kindest regards
The Basket Company
Helpful company, quality product
The Basket Company provided a prompt and personal service, were very helpful and answered all phone and email queries with care and consideration.
My baskets are top quality and just as requested.
26 februari 2026
Antwoord van The Basket Company
That’s wonderful to hear. We’re so pleased you’re happy with your baskets and the service received. Thank you so much for taking the time to write this review.
Kindest regards
The Basket Company
Excellent basket
25 februari 2026
Antwoord van The Basket Company
Thank you so much for the review and feedback Gavin. Much appreciated.
Kindest regards
The Basket Company
Antwoord van The Basket Company
So pleased you’re happy with your purchase and the service received. Thank you so much for the review.
Kindest regards
The Basket Company
A beautifully made laundry basket in…
A beautifully made laundry basket in exactly the right dimensions! Speedy & great delivery. Highly recommended.
24 februari 2026
Antwoord van The Basket Company
Thank you so much for the review and for recommending us Katherine. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company
Easy to use website
Easy to use website, great clear descriptions with measurements of each item, straightforward ordering, good communication and a lovely basket delivered when they said it would be. The basket is really well made and just perfect. Can't fault this excellent company.
18 februari 2026
Review zonder uitnodiging
Antwoord van The Basket Company
That’s just wonderful to hear Angie that you’re happy with your new baskets and the service received. Thank you so much for letting us know and thank you for the review.
Kindest regards
The Basket Company
Brilliant product
29 januari 2026
Antwoord van The Basket Company
Thank you so much for the review Mrs Lodge. It’s very much appreciated.
Kindest regards
The Basket Company
Antwoord van The Basket Company
Thank you so much for the review and feedback Melanie. We’re so pleased you’re happy with your basket and the service received.
Kindest regards
The Basket Company
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.