We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I bought 2 trimmers from the Beard Club and unfortunately it will be my last. The prongs broke on level 1 of my clippers and I didn’t see any replacement parts on line so I emailed customer servic... Toon meer

Beoordeeld met 5 van de 5 sterren

The Beard Club has by far the best product that honestly works , on your beard for filling in patchy spots. I was very satisfied with my results, I will be starting up my subscription again in the fut... Toon meer

Beoordeeld met 4 van de 5 sterren

I only 1 major issue. Upon canceling my subscription/s each and every individual item needed to be removed separately. Along with 3 different stages of "are you sure you want to cancel" in different... Toon meer

Beoordeeld met 5 van de 5 sterren

I feel listened to whenever I reach out to their customer support. I’ve been using the product for 6 months now and have seen the changes but I’m not where I now my beat can be. So I’m going to keep u... Toon meer

Bedrijfsgegevens

  1. Haarproductenwinkel
  2. Kappersbenodigdheden winkel
  3. Gezondheids- en schoonheidsartikelen winkel

Informatie afkomstig van verschillende externe bronnen

Best Beard Care + Growth Products. Build your own Grooming Kit! Beard Oils, Growth Oils & Vitamins, Balms, Waxes, Creams, Shampoo, Body Wash, Combs & Brushes.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

208 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(208)

167 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

They scammed me out of $120

They scammed me out $120 :(

I lost around $120 between the hidden monthly membership that is $90 a month, and the extremely steep $30 cancelation fee. In the terms and conditions you technically sign that you agree to any cancelation fees, but $30!? That is excesive, and they are not up front about it. Don't fall for this scam like I did!

P.S. The product doesn't even work. I followed instructions to a tee and saw zero results...

6 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It’s a scam

It’s a scam. They advertised one price then tried to charge me double. Then signed me up for $100+ monthly subscription with zero notification and without any consent. I will chargeback anything I see from them

28 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst customer service

Worst customer service, NO PHONE NUMBER, they do not reply to emails, placed 2 orders with them and they did not fulfill any order, this business is a scam, Bryan Welfel the CEO should be held accountable

11 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

HORRIBLE CUSTOMER SERVICE

The products are fine but the customer service is horrible. They are nice but they don't listen to you. I got mailed a second package that I didn't order and when I politely requested a refund they tried to UPSELL me. Unbelievable. I kept asking for refund, they finally agreed after at least 8 emails back and forth, but then UPS was going to charge me $15 for return shipping. I declined, asked The Beard Club for a return shipping label, and they declined. Said it's not their policy, and I have to pay for it. So, I disputed the charge with my bank. DO NOT DO BUSINESS with this company unless you want to make one order and then have them continue to bill you over and over again.

Note: I almost never leave negative reviews anywhere. A company has to try REALLY hard to anger me, repeatedly, for me to do this. It's a waste of my time, but they deserve to be trashed. Ridiculous.

2 oktober 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Bad company

Their products are okay. The problem is once you buy on their website you are automatically signed up on their membership and you get billed monthly. This happened to me and I had to email them to cancel my membership. I never agreed to this and I don’t recall checking off any agreement. If I had a lot in savings I would take the company to court.

28 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Total scam

I was recently unknowingly charged by Beard Club for a subscription I didn’t consent to. When I ordered the product, I didn’t see anywhere where it said I was being subscribed to anything. If it were clear somewhere on the order for where you can clearly see, I would have opted out of the subscription option. There wasn’t any kind of box to check or anything like that. If it was in any kind of small print, then it was not clear enough for anyone to see or even notice which makes that a total scam. I contacted their support and they refused to give me a refund. Total BS.

25 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Total scam business

Total scam business. They set you up unknowingly for a recurring charge and offer you ridiculous to return items. The only thing they care about is money.

23 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It’s a scam

It’s a scam. Predatory, they sign for subscription without consent, and make it impossible to unsubscribe

23 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dishonest and predatory

Ordered their product for my son for Christmas. I didn't realize they would be predatory and sign me up to their "Subscription" without my consent. I caught it almost immediately and let them know to cancel. However, they get those shipments out really fast and now I have to pay shipping to return it and get my refund. I'm certain they'll try and find a way to not give it to me and I'll need to report this to my bank as fraud. I highly recommend avoiding this company. Truly a scam. I'll be posting this everywhere I can to warn others.

15 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't waste your money

Ordered the sandlewood beard balm. Does not smell anything like sandle wood. I reached out to customer support. No help what so ever. I would recommend that you do not waste your money on this company

15 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Did not receive my items

They took my money and did not ship my items. two days after purchase, they charge me again for subscription I did NOT sign up for. The first order was a one time purchase and I make sure to select that. They are not honest people, please stay away.

30 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The Beard Club loves money

The Beard Club regularly trick customers into signing up for an expensive monthly subscription service, for every transaction. Without even making an account, or mentioning the subscription nature of the business anywhere except fine print, they sign you up for monthly orders that increase in price.

They claim that it's obvious, but it is in the fine print right under the "place order" button only. On top of this, they claim to give email warnings, but they warn you when the order is ALREADY placed.

In their email responses to me, and in responses to others' reviews, they make it clear that they think it is the consumers' responsibility to cancel the subscription, a subscription that no one knew about. They also seem to think that consumers must pay return shipping just to get a refund on something they never authorized.

Think about this from an actual human's perspective. You get drunk one night and want to spoil yourself. Perhaps your young daughter, or your grandma with dementia are determined to give a cool gift to their relative with a beard. They put in the info and click buy. But they aren't buying 50 bucks of beard oil. They are buying $750 of beard oil throughout the year, with the only indication being fine print. Is that not a bit evil and greedy? Are we as consumers expected spend hours a week reading all the fine print we encounter, or else we get scammed? Because that is the world that The Beard Club lives in. Where consumers must be hyper-perceptive, or else, they pay the cost.

23 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is a auto scam

Last month I purchased my first box from this company then on the 25th of this month I seen a charge from tgen again, and I was t ok with it beings I didn't click purchase it is a scam and by all accounts it seems like everyone else I see on here is having the same exact problem I contacted the company via email because apparently tly there the only company in the US that doesn't have live customer service they basically Saif they didn't care it was my fault and I'm stuck with there worthless product I would strongly urge anyone that is thinking about using this product to run fast and far I told them I don't want it I would send it back and they said 2 bad sorry not there problem more than likely is a 3rd world company customer service I'd give a -5 star if It would be possible and as far as the company having integrity and standing behind there product they don't way to treat a veteran beard club shame on you

25 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I would give less stars if possible

I would give less stars if possible. To start off I purchased this item, completely unaware that it was apparently a "Subscription". I received a follow up order in late January and immediately cancelled all future orders but could not find how to return the order I received, I finally found it in the comapny's FAQ's. I sent an email as required and was told that sorry I was 3 days too late. Predatory sales practices, products that don't work, and crappy customer service equals a company that DOES NOT stand behind it's product. So much so that they didn't even want the product back.

27 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Lost package

These guys still won’t do anything about my lost package. Terrible company. Just ignoring me and saying they can’t issue me a refund and have no clear timeline of when a package is considered lost. It has been a good 6 weeks since I’ve ordered from them and the package has been lost for 5.

4 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM

SCAM! SCAM! SCAM !AWARE OF THEM!!!! They are scamming get you to their auto-subscription. I wasn't able to login for awhile just to find out that I'm subscribed for their product.

23 december 2022
Review zonder uitnodiging

Is dit jouw bedrijf?

Claim je profiel om toegang te krijgen tot de gratis zakelijke tools van Trustpilot en versterk de relatie met je klanten.

Gratis account aanmaken

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer