Thebedvillageyorkshire Reviews 

Amazing service and a beautiful bed. What a lovely company!

Amazing service on both deliveries went above and beyond

Little disappointed I did not receive a confirmation email. But after I called to the company they informed that the delivery would be soon and after few days received call with delivery times and the driver called 20 minutes beforehand and was very good

Over the moon with our purchase from The Bed Village Yorkshire. This company really pulled out all the stops to provide 5* service and top quality products. Everyone I dealt with was extremely friendly and polite and went above and beyond to ensure I was happy with everything. Very happy with our new bed - lovely quality & feels sturdy. We will definately use The Bed Village again. 5*+

Delivery was only to door.on putting bed together was very disappointed in the quality.the pattern on the headboard there was 2 inches difference in the size which is in your eye line.i thought it would have been better quality.i read all reviews and all about company,I will be more careful who I buy from next time.

Really helpful and prompt service from Tanny and colleagues. The bed is excellent too and good value. I'm buying a second one!

Ash was really helpful in the lead up to my purchase and helped me with the right choice/colour of bed for my room. Delivery was fast and efficient. Putting the bed together was simple and didn’t take too long at all -defo need 2 people for this task.
If possible, ask your delivery team to take your bed to the room you are building it in - unfortunately, this wasn’t available to me as it was only a one man delivery team on the day (one of the team had called in sick at the last minute). My partner and I really struggled to get the bed and mattress upstairs but was worth it when we put everything together.
The bed is lovely and looks exactly like the picture on the website. I’d shopped around and the bed village prices were the best I could find. Would I recommend using thebedvillageyorkshire? Yes, definitely!!

Fantastic quality beds, better than Bensons and Dreams at half the cost. Outstanding customer service. Nothing is too much trouble and they let you know the progress of your order every step of the way. They will also assemble your bed for you at an extra cost

Great company quick delivery and kept me up to date with delivery time and good quality bed

Recently order a Cayton - small double divan with headboard. Prompt service, had a couple of questions and the team were there to support.
Really happy with the service and the item and would highly recommend.

Darron - Hebburn, Tyne and Wear

I would highly recommend this bed company. Recently bought 2 single beds. They arrived on time, delivered perfectly by 2 very nice people and they were well packaged. Very good customer service, I had several calls from Ash who let me know when the beds would arrive and then to check that everything had gone well. He also offered to be on the end of the phone if I had any problems putting the beds together. The beds were very easy to assemble as most of it was already done. Just had to attach the arm for lifting the bed up and put the headboard and foot on. Very simple and very high quality beds. Had the best nights sleep in a long time last night! Very good value and I will definitely buy from them again. Thank you @thebedvillageyorkshire

Bit disappointed after all the good reviews. Bad communication.There were no instructions on how to assemble the bed and I asked a question if the bed closure was correct or looked faulty, I reached out on what's app and e mail but no replies. Would be helpful with a simple instruction leaflet included. I wasn't sent a despatch e mail beforehand, I got one after it had been delivered. Delivery phoned me up to arrange at 9.45pm which I thought was quite late. It was delivered by one man who seemed to struggle as it was heavy and it dropped off the van with a thud. They also left packaging that fell off the van on my drive

Customer service has been great, bed is lovely, easy to put together. Fast delivery.

I am thrilled with my new bed and the outstanding service I received. From buying the bed to having it delivered, everything was exceptional. It’s clear that the family-run nature of the business adds something special. The promptness of the driver and the unmatched service left a great impression; they went above and beyond. The comfort of the bed is impressive. I will definitely suggest this company to friends and family and will return whenever I need another bed.

You guys do a very good job with the beds and delivering the beds. The only problem I ever have is your communication. We always have to call to find out when you will be delivering the beds. We never hear before that. Other than that, you guys do a great job!

Very nice bed, at a good price, good quality, looks stylish. Delivered quickly as promised.

Not delivered, didn’t respond to email or ever answer the phone!

I want to express how pleased I was with the service and the quality of my new bed. The entire experience, from the initial purchase to the delivery, was excellent. The personal touch of a family business truly made a difference. The driver was punctual and the service was second to none, nothing was too much trouble. My new bed is incredibly comfortable. I will certainly recommend the company to my friends and family and will use them again if I am ever in the market for a new bed.

Received a text at 6.26a.m saying they will be delivering this morning said they would ring 15/20 minutes before arrival, never received call and never heard them knocking tried ringing the number later that morning no reply sent a text asking what time they would arrive at 12.00 no reply waited all day heard nothing, later that evening around 7.30 pm after it had been raining for hours went outside and there was my bed, mattress and headboard just dumped on my drive, I couldn’t move any of the items as to heavy and I’m a pensioner had to go to neighbours asking for help, tried ringing the customer service number several times no answer tried Ash number no reply he eventually rang me said he would look into it and ring me back have not heard a thing from him since, also I bought the bed bundle No Pillows came so do not buy the bundle as looking at some reviews since this isnt the first time

The bed is very good, very comfortable
And the delivery and delivery driver was first class.