I have been buying Alhambra from u for a few years. Unfortunately, on two deliveries last year or the year before the products disappeared or were delivered to wrong addresses. I became a little frust... Toon meer
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Lees wat reviewers zeggen
Used the beer town several times now. Always have an interesting selection and never had a problem with delivery or breakages. I think they only dispatch a couple of times a week, so bare in mind the... Toon meer
Unfortunately, the anticipated delivery date/time was missed without explanation, but occurred about 24hours later. It would be helpful to be updated if a delay is anticipated so that one's plans can... Toon meer
Great product range, the hardest part is actually choosing what to order! Ordering was easy with delivery a few days later. Went for some Fürstenberg lager from the Black Forest which is crisp and r... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Here at The Beer Town, we love sourcing and curating the best world and craft beers from every corner of the globe. A new beery venture launched in the throes of lockdown, 2020, our goal is to offer an exceptional beer home delivery service to beer lovers across the UK.
Contactgegevens
32 Glasgow Road, Blantyre, G72 0JY, Glasgow, Verenigd Koninkrijk
- 01698 727777
- thebeertown.co.uk
4,6
Uitstekend
976 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 34% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Staff were knowledgeable about the…
Staff were knowledgeable about the product able to provide written evidence which was essential as gluten free was required. Will definitely be ordering again.
10 april 2026
Excellent service!
8 april 2026
Packed just right
Packed just right, original box of 20 surrounded by minimal bubble wrap (some competitors take note)
8 april 2026
No problem with Beer Town but should…
No problem with Beer Town but should probably look at their choice of courier, still waiting for my parcel due to them lieing about attempted delivery, the time before they delivered to wrong address!
30 maart 2026
Extremely fast delivery
26 maart 2026
So I couldnt be home to accept delivery
So I couldnt be home to accept delivery
I left instructions to leave parcel behind the bins!
They didnt
And they didnt tell me where they did leave the delivery
After talking to you, turns out they left the delivery of alcohol next door...to a young lady under 18yrs who isnt called Amy
I look forward to your response
great product ..would be a shame if I couldnt re-purchase, but ..stuff happens
best wishes
17 maart 2026
Antwoord van The Beer Town
Hi Ross,
Thanks for your review.
Please get in contact via our email hello@thebeertown.co.uk to discuss your issue.
Thanks
The Beer Town
Antwoord van The Beer Town
Thanks for the feedback Stephen, hope you enjoy😄
Great selection, good prices
Had an issue with an order and customer service were very quick to resolve. Great selection of German beer. Would definitely order again.
23 maart 2026
Review zonder uitnodiging
Best price in the country..
Best price in the country... I know I've looked.
Easy to use website, Fantastic service, delivery quicker than expected
Can't fault them.👍
17 maart 2026
good delivery cheap prices staff are ok…
good delivery cheap prices staff are ok all good
10 maart 2026
Always Reliable
5 maart 2026
Broken bottles
Order number 27632 I ordered this 24th Feb 26 it arrived 26th Feb 26 just recently opened a box of beers to find 3 bottles broken
26 februari 2026
Antwoord van The Beer Town
Hi Raymond,
Thank you for your review.
Firstly, I can only apologise that your order wasn't up to standard.
However, we do feel that the one star is a bit harsh, as you left the negative review first, before you emailed into us just before 10pm last night.
We are currently looking into this, and will be in touch with yourself as quick as we can to get everything sorted.
Thanks
The Beer Town
Fast delivery
Case came within 2 days all intact, great stuff. Although the customer service could do with a bit of help, emailed the company as I never received a confirmation email upon payment, but received no reply
5 maart 2026
Antwoord van The Beer Town
Hi Kian,
Thanks for your review, and we're glad everything went well for you regarding the products.
We have checked and a conformation was sent to yourself just after placing your order, however sometimes they can end up in the spam/junk folder unfortunately.
In regards to the no reply, after reading back through our customer enquiries, you had first emailed asking about the conformation email at 10.24am on the 4th, and one of the members of our team replied at 10.36am on the 4th.
I am unsure if your inbox filters out or blocks our emails, as that makes 2 emails that you were unable to see.
If you do order from us again in the future, and you are still having issues getting in contact, you can use the online message feature on our website which will be picked up as soon as possible.
Apologies for any inconvenience the emails may have caused, and we hope you enjoy :)
Kind regards
The Beer Town
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