Thebostonboots Reviews 18

If I could I would put 0 star. They sent me “winter leather boots “ in envelope! Absolutely different than you saw online. Not leather, lining thin, sole cheap, boots’s weight - less than half of pound! And no point to return: they locate in China, shipping costs almost what you paid for that f… booty. I should read reviews first before ordering them. 😳

Ordered boots from this scam company. They claimed they were delivered. Checked with Post Office. They had a picture of package by tracking number, and it was delivered to another address and much smaller than boots. I contacted them, and they gave me a different tracking number, again never delivered. They stopped responding to my emails. Buyer beware, they screwed me, don’t get added to the list.

Scam. I ordered Hey Dudes on February 28th. It is March 13th and I have requested an update twice now. Response from a Sandra (others got responses from her as well) stated I would get an email when my item was shipped. Still no shipping notification or tracking number.

Same experience as everyone else. This is a scam. I ordered boots in December 17, it is two months later and I have no boots. They gave me a false tracking number which is not traceable by USPS. I filed a complaint with the BBB. Fake company. DO NOT FALL FOR IT!

The company fails to send merchandise that has been ordered and paid for. They provide a fake untraceable tracking number which they later use as evidence that the merchandise package was delivered to the address listed on the order. The tracking information slip doesn’t not provide the name of a US Carrier that delivered the package making it impossible to verify that a delivery was made. (The USPS is unable to use or search for the package using the tracking number provided by the company.) They will then claim to attempt to locate the package on their end but do not provide any follow up or evidence that attempts have been made or that the package has been located. In addition they will request that the customer obtain a proof of loss document through the USPS.
PLEASE reconsider before placing any order with this company.

Looks like I am not the only one who got scammed.
Same issue: ordered boots but did not receive them. They provided a bogus USPS tracking number.
Items are made in China. Not anywhere near Boston.
Total scam.
My $40 was not refunded.

Item never received

The name of the company is extremely misleading. Considering that the products origin is not a US-based company. I placed my order on 23rd of December was billed on the 24th. Today is 13th of February 2026, I have yet to receive my merchandise.

The tracking number for the item is useless. After reading other reviews this seams to be a common occurrence.
I will be disputing the charges with my bank.

They took my money on 12/20/2025...but never delivered. Today 2/11 they say they were delivered. No proof and no boots. All lies!! Don't buy from them ..they are from China and should not be called Boston. Calling my credit card to get a refund since I have tried from this company.

My order took forever to arrive, and when it did, the boots were of very low quality and didn't fit. It seems to be impossible to return them, as they don't respond to emails.

Ordered Boots on 11/22/25
Still have not received them on February 6th 2026
And they will not Refund the money or replace.
Even with the Post Office information showing they sent it to a different address than was on the initial order
February 6th 2026 and their Customer Service is not even close to what they claim on their Ads
Beware of ordering from this Company!
I should have double checked the Company before ordering
I know it is too late, but now I am seeing many bad reviews on the Product and Service of Boston Boot Company

I saw the reviews of people never receiving their order. I thought that would be me but I did receive the boots approximately 5 weeks after ordering, BUT, they were NOT as advertised. The size was MUCH smaller than ordered (not even marked on the shoe) and the "fur" inside was SO cheap and flat. There was NO cushioning or "fur" on the footbed and the sole was a piece of molded foam. Couldn't get any worse, except maybe not getting anything like other people.

I ORDER BOOTS ON DEC 11 I USED PAYPALTO PAY
IT SHOWS DELIVERED ON DEC 26 THEY PROVIDED
A TRACKING # ITS A CHINA TRCKING # BUT NO
USPS TRACKING # SO THEY CANNOT TRACK IT. I
CONTACTED PAYPAL AND THEY GAVE ME THEY SAME INFO DELIVERED AS DEC 26 AND PAYPAL COULD NOT DO ANYTHING.

I gave them money for some boots. They were never delivered. The company kept sending me phony tracking information. Total scam

I ordered boots and tracked them to find out they were delivered to another address. I got documentation from USPS and I keep getting a generated email from Sandra with no explanation but to get the documents needed. This company needs to be investigated and everyone of us scammed need credited. They will continue if not stopped!!!!

I ordered a pair of boots from Boston Boots on December 16,2025, and my order was confirmed and my debit card was charged by my bank on December 17,2025. I was given a false tracking number stating my boots had been shipped and the item had been fulfilled. I cannot track the order as no carrier was identified. I still have not received the order or an explanation from the company as to order status.

01-20-2026
I ordered a pair of boots from this website on 11-23-2025. I never received a tracking number until I contacted The Boston Boots which indicated the package was delivered on 12-14-2025. I checked my door camera and didn't receive any packages on that day, also I have USPS Informed Delivery and no mention of any delivery from The Boston Boots, so I contacted The Boston Boots, and Sandra (Premier Trust Store) who was was supposed to look into this suggested that I should contact the courier(USPS) which I did only to find the tracking number provided by The Boston Boots was from a different company / sender for a different person with a different address to which that package was delivered to. I have contacted them several times after providing proof of their mistake, they have not responded other than auto generated emails that don't address the issue. Still unresolved. I contacted my bank to report this issue, hopefully it will be resolved soon.

I ordered a pair of boots on 11-23-2025, a tracking number was given and indicated that the package was delivered, but the boots were never delivered to me. I was told to contact the courier which was USPS so I did and I was told the package was delivered to a different address under a different name. I sent them a copy of the tracking label provided to me by the post office on 12-19-2025 and have not heard back from them since.