Great experience. Reliable company. I’d never heard of them and was apprehensive but had cheaper price than anywhere else and, after reading positive reviews, I went for it and am so glad I did! Genui... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Great experience. Reliable company. I’d never heard of them and was apprehensive but had cheaper price than anywhere else and, after reading positive reviews, I went for it and am so glad I did! Genui... Toon meer
Bedrijf heeft geantwoord
Comprehensive marketing material on FB and website to aid decision making. Easy purchase process. Delivery within a week. Easy to set up and operate. Cats took to it quickly. It replaces an enclosed m... Toon meer
Bedrijf heeft geantwoord
Do not buy items from this company they charge astronomical amounts to return items it is not free. They actually charge £65 for return for an item that had arrived less than 24 hours ago.
Bedrijf heeft geantwoord
Quick ordering process. Was a little bit worried at first, as I ordered on the Saturday over May Bank Holiday, so none of the links were working and when everyone had raved about quick delivery and... Toon meer
Bedrijf heeft geantwoord
A trusted UK based supplier providing high quality smart cat products that make monitoring your cat's health easier and smarter! Our friendly and knowledgeable team are here to support you, ensuring complete customer satisfaction. We offer a reliable and responsive after-sales service as well as in-depth expertise on our smart cat products. theCatlab - chosen by cats, loved by parents.
Verenigd Koninkrijk
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I could not be more happy with the product and the service provided. The Cat Lab has been absolutely amazing and so helpful. The cat litter tray is absolutely fabulous and my cat is just the happiest. Thank you again for everything.

Antwoord van theCatlab
Had a lovely experience ordering from TheCatLab. Parcel arrived the day after ordering, and item was well packed. My cat loves the litter box, highly recommend.

Antwoord van theCatlab
This litter tray is a lifesaver for busy people! No mess to worry about anymore and my cat absolutely loves it! Would 100% recommend it

Antwoord van theCatlab
best invention ever made!!!! Excellent❤️❤️

Antwoord van theCatlab
I got this 5 weeks ago I have 2 indoor cats and this is a game changer only changed little bag once a week or every 6 days best investment I've ever made cats love it

Antwoord van theCatlab
A few days in to using the Neakasa M1 and so far I would highly recommend.
Ordered from Catlab who were very speedy on delivery.
Seem expensive at first but after not scooping multiple times a day, it feels money very well spent!

Antwoord van theCatlab
Before buying I had never heard of theCatlab, however they had the Neakasa M1 cheaper than Amazon. I had bought a round automatic litter tray which unfortunately, none of my cats used. I had always wanted to get the Neakasa M1 but didn't due to the price which is why I tried a cheaper option, which in the end cost me more! My cats have never used closed litter trays, only open, so this ultimately was a must for me. I took the plunge and ordered, it arrived 2 days later and has been a god send, having 5 cats I have worked the weight out and know who is going in, so far 4 out of 5 have used it which is a massive win for me! I still have manual ones for the one that doesn't use it but they all opt to use the Neakasa M1, they love it and aren't scared of it rotating to clean itself. It has saved time scooping, I'm not using bags every day for waste and I have peace of mind know my cats have clean litter each time they use it, after all if you're at work you can't be there to scoop and I should imagine it is stressful for them to use used litter trays (no matter how many you have!)
Sorry for the long review but if you have made it this far, take the plunge and get one!

Antwoord van theCatlab
I was a bit dubious at first as I had never heard of this company before and they were lots cheaper than anyone else. I took the plunge and ordered and my automatic litter tray arrived within 2 days ! Brand new in an original sealed box so it was the genuine litter tray. Works perfectly and has been a godsend. I wish I had bought one sooner. Im going to save up and buy a second from them soon. I would definitely recommend this company .

Antwoord van theCatlab
It's a relief cleaning up after each poo and wee. The design is well thought, unlike the Robot my cat used to spray into electric wires, but this one is closed ears and belly. Yet to clean the bowl. Does leave tiny poos, which I have to shovel out. My cat had a problem getting in because of her weight. No step included with box. Every expensive bought separately. I love the way I can clean it without looking at poo manually with App. App needs abit of attention was stuck on notifications like your bin is not available, after a change of litter bags. On the whole my cats love the half open top . It took 2 years to get into the closed Robot but this is open and they don't feel trapped. Thank you Neakasa. I love you.

Antwoord van theCatlab
Quick delivery and brilliant litter box. Saves time and hassle. Good service from Catlab

Antwoord van theCatlab
I’m absolutely over the moon with my Neakasa. I took careful consideration when choosing my next electronic litter tray. I’ve had a litter robot for about 8 years. It stopped working because the a small wiring component rusted 3 years in. Got it fixed but it’s never been the same so this time I made sure I considered others before purchasing another.
If you’re reading this in same thought process as I was TRUST ME the Neakasa is on another level. It’s so quiet and the open top is great for my two Maine coons. I think one of the best upgrades is how clean it looks, the material is perfect. So much easier to clean. The inside of the litter robot looks pretty disgusting sometimes, this won’t happen in the Neakasa. The material that the litter sits in on the Neakasa is superior to the other by far.
I still have to set the WiFi up on it but I have no doubt it’ll be easy enough. Set up the system initially was really easy and of course my cats were used to the movement etc
I love everything about it and I’ve just bought a second for my daughter. It’s an amazing product!!
Buying from the Cat lab was great too, friendly updates. And swift delivery. Perfect! Very happy. Thankyou Catlab

Antwoord van theCatlab

Antwoord van theCatlab
My cats enjoy using their new litter box and makes my life a lot easier by not having to use the scoop ever again. There is no lingering smells as the try empties automatically after the cats have done their business. The service from the Catalab was Brilliant, I would definitely use them again. I have already bought two from them.

Antwoord van theCatlab
Ive had it for a week and up to now its an Excellent litter tray, my cats absolutely love using it. I have 2 other different makes of little tray but this one is definitely the best.

Antwoord van theCatlab
The life changing Automatic Cat Litter Box! This has made my life so much easier! I no longer have to scoop poop, would absolutely recommend, also it uses clumping litter which is great, so I didn't have to change the litter I was using already. The only thing I would say is, it's a shame that the waste piles up in one spot in the litter bin, but just give it a little shake and it will be fine. I've had the litter box for about 2 months now!

Antwoord van theCatlab
Excellent service from start to finish and product brilliant

Antwoord van theCatlab
Fast delivery. Arrived safely. Cats took to using it fairly quickly. Some small design niggles but on the whole pretty happy with the Neakasa M1.

Antwoord van theCatlab
Next day delivery of my auto cat litter box. £200 cheaper than on Amazon! Would definitely use The Catlab again.

Antwoord van theCatlab
Very good product. Our kittens love it. Good communication with the company.
Worth every penny. Keeps the smells away and very clean.

Antwoord van theCatlab
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.