Thecollarcollection Reviews 33

your collars do not fit anyone over a size 8

These collars are made for very small people which you do not specify. I am 5'8" and a size 12. Fairly slender. I found everything too short and the necks too tight. They are also itchy. I was very disappointed and the collars are shoved in a drawer whilst I figure out what to do with them. Lora Mahaffey

The collars are send from China and the return address in London is listed under MYSHO company . The quality is poor and the same good can be bought from Ali express at a much less price. I returned the item and didnt get any refund . Disappointing experience for a pricy company. Don't buy anything from them

I would actually give no stars at all, as I never did get my order.
However, the contact person, Vanessa, was helpful, and I would give HER 4 stars.
She searched for my first order, submitted a new order for me, searched for it when it also went astray. So she reimbursed my money. I was very thankful for that.
I do not know what shipping company they use, but that needs to be addressed.

I ordered what I liked. It arrived quickly and I was very happy.

Such a clever concept. People always assume I’m wearing a full blouse and are surprised when I explain it’s just a collar.

I now own several collars from this brand and the quality has been consistent every single time. They’re practical, elegant, and very easy to wear day to day.

My order took a little longer than expected to arrive, but once it did, I understood why people reorder. The collar feels well made and instantly elevates an outfit.

Getting lots of compliments! Everyone loves the look of the collars.

(Btw, not my real name for privacy reasons!)

Horrible business. I was under the impression these were handmade luxury collars based in the UK based on the branding and advertising of the company, in addition to the description on the about page - "Our story began with a simple idea - to create fashionable and affordable faux collars that can transform any outfit" - However, the items I ordered were shipped directly from China with Chinese packaging, the collars were very low-quality and have a very strong bleach smell and tons of loose threads. I did a quick search on AliExpress and I found the exact photo matching the image shown on the listing down to the pixel for $1. There's nothing wrong with dropshipping, there are plenty of business like Shein that are very open with how they do it, but it seems very unethical to take a 1$ collar and upsell it for 30 times the price using misleading branding. I have asked them to issue a refund for my order and I will be contacting my card company and filing complaint with the fair trade board in the UK for unethical business.

EDIT: To their credit, they gave me a US address for a return so the cost was not enormous. They also attempted to explain the issue with their China fulfillment company, stating that "Our products are designed by us and manufactured in China, which is standard practice across the fashion industry and allows us to maintain consistent quality and accessible pricing." However, they did not address the identical listings available on AliExpress (just look up "RU Dropshipping Store AliExpress" and you will find them). I replied to their email with a screenshot if the identical listing that I assume they copied from and asked them to explain and then they ghosted me, presumably because they'd realized I'd called them out. Then they flagged my review for defamation but Trustpilot turned them down, presumably because it's obvious that everything I've said here is true. Scummy business with retaliative tactics. Avoid.

I wasn’t sure what to expect when ordering online, but the quality really surprised me. The stitching is neat, the fit is flattering, and it looks exactly like in the photos.

The collar adds a bit of class to very casual outfits like a jumper and jeans. After retiring from a job where I wore business clothes every day, I felt a bit lost dressing casually all the time. This helped me feel more “myself” again.

I was really impressed by the quality of the collar. It’s beautifully made, the fabric feels premium, and it sits very nicely under sweaters. I also loved the little bag it came in, such a thoughtful touch. I enjoyed it so much that I ended up placing another order to try a different style.

Wish I’d read reviews before buying. Placed order on 14th heard nothing since. As yet collar company not responding ☹️I notice they cleverly don’t mention anything about shipping/delivery on their information. Disappointing.

So far, I am so unimpressed!

My order has been ready for days and but not out for delivery. I have emailed them a number of times with zero response 🤷🏻‍♀️.

Suspecting this is. Scam 🤦🏼‍♀️

the website looks very nice, like a small independent company. Then I received my tracking and saw that it comes from Aliexpress...first disappointment. I have just received the order, the 3 collars look nice, so I feel a bit more hopeful. I try the first one. it is more off white than white but it is actually better like this, but it doesn't sit nicely, it's too high up the neck, so I try to arrange it and then one strap breaks! At the first try! So it makes me think that it is actually Ali express quality.
Go ahead if you want something cute that will not last but avoid if you expect independent maker quality

Have amended my original 1 star review. Items arrived this morning. Nicely packaged and the pieces themselves are well made and as ordered. T/Y.
I don't seem to be able to delete/reply hence amending the first one.

I bought 5 collars the Collar Collection in the November sale as I liked that they had such a good range all on one platform. Although more expensive than other providers, the are all of excellent quality and have washed well. I returned one of them to an address in London, UK, having emailed an actual human being and I've just had the refund within a reasonable number of working days given the holiday. I've knocked one star off as the collars are all a big tight over the bust; I bought these as I can't get shirts to fit across the chest and these are also disappointingly a bit snug across the chest but I can at leaset undo the button for a bit more room! These things are actually not quite as simple an accessory as you might think so I don't begrudge spending £20 on it for the amount of wear. I bought the plain white (nice sharp points channelling Diane Keaton), the humming bird (gorgeous - lots of compliments), the denim high nec, black ruffle and cuffs and the white high neck. I returned the latter as it was too high and haven't worn the ruffle one yet as I think it may also be a bit too high for me.

I received an item that I did not order but not the item that I did order. I emailed as soon as it arrived requesting a refund. No reply. I emailed the next day. No reply. I emailed the next day. No reply. As there is no phone number I would not recommend purchasing any item from this company.

Very disappointed after realising that my collars were sent from Ali Express (as per the parcel track history). After seeing that, I went to Ali Express to look for the prices there; the same 3 collars were 10 times cheaper (less than 2 pounds per collar).
The parcel arrived safely, however, the quality of the fabric is poor, and there were a lot of loose threads.