The Controller People Reviews 

66
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sent off my old Scuf controller to be repaired and honestly couldn’t be happier. The work went above and beyond what I expected — it feels amazing again and looks great too. The best part? It cost aro... Toon meer

Beoordeeld met 4 van de 5 sterren

How Fast do they deliver to Canada ?? Ontario area ?? I'm worried I won't receive it or it will get lost please reassure me been trying to contact via FB non-responsive I'm worried And on the fence ju... Toon meer

Beoordeeld met 5 van de 5 sterren

After watching these guys live on tiktok a few times repairing controllers and asking all questions+ providing advice. Decided to finally send off 1 PS5 Controller that had bad left stick... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sent off my ps5 controller due to bad stick drift affecting game play. Only took a couple of days and it’s so good now wish I done it sooner highly recommend Thankyou ( teresa )

Bedrijfsgegevens

  1. Evenementen en entertainment

Geschreven door het bedrijf

We offer custom controllers which can be modified and tailored extensively to suit your needs. The controllers are specially designed so that your gaming is efficient and ergonomic. We also deal with console and controller repairs and customise customer send-ins


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

66 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(66)

28 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Super services

If there is a problem with something the emailing you the also have fast email-respons nice People to mail with and the make pictures of your controller and the mate the changes what you want happen

6 juli 2022
Review zonder uitnodiging
Logo The Controller People

Antwoord van The Controller People

Very kind of you Andy. We are always at the end of an email :)

Beoordeeld met 5 van de 5 sterren

These people are amazing

These people are amazing! Amazing customer service with fast replying emails. They were missing a part I requested and gave me numerous options to match the colour scheme without having to redo the order. It came within a week and it looks amazing! I highly recommend the controller people, they are amazing! Thanks guys:)

16 februari 2022
Review zonder uitnodiging
Logo The Controller People

Antwoord van The Controller People

Thank you Zak :)

Beoordeeld met 5 van de 5 sterren

Pokemon PS4 controller

today received a super cool Pokemon controller. Fast delivery, excellent feedback and a quick response to e-mails. A really nice and enthusiastic company to work with. Really recommend!

10 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic 5 star service!

Cannot recommend these guys enough! I had to get a very last minute present sorted and Tom was incredibly helpful in getting it all sorted and sent over to me in time. The controller looks fantastic and incredible quality. I highly recommend, don’t go anywhere else!

14 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Solid build, great look, helpful staff

This controller is awesome. The remappable ClickSticks really open up some new doors and this thing looks slick as hell. More importantly, the staff at TCP is fantastic. Quick to respond, informative, and clearly very passionate about what they do. If you're in the market for a new controller and willing to spend a bit more on something that is (a) more functional than a standard DS4 and (b) personalized to your preferred aesthetic...TCP is the way to go.

22 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top quality product

Top quality product. Little bit of a delay on arrival. However customer services very good and quick to remedy the problem so overall excellent service. If you own a PS4 and want a pro controller this would definitely be my recommendation

14 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A* customer care and controller

Controllers are great and so is the customer care.

I had a slight issue with my controller, however Tom ensured that this was sorted in a very prompt manner

I have already recommended the controller people to my friends and the ones who haven’t already, will be buying there own.

I would recommend this company to anyone that plays FPS and wants to improve their game.

23 april 2020
Review zonder uitnodiging
Logo The Controller People

Antwoord van The Controller People

Thank you Luke. It's nice to hear you were happy with the controller and service. We do put in effort with customers so it's nice that you took the time to come back and share your positive experience. It's not often people do that! Very much appreciated. All the best.

Beoordeeld met 4 van de 5 sterren

How Fast do they deliver to Canada ?

How Fast do they deliver to Canada ?? Ontario area ?? I'm worried I won't receive it or it will get lost please reassure me been trying to contact via FB non-responsive I'm worried And on the fence just need to know it's Gonna be Real ?

30 december 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Custom controllers

Ordered a controller from these guys and must say i find it to be my favourite yet. More comfortable feeling than other brands i own and the clicksticks sit better and feel more natural.

Delivered faster than a fast thing going fast

Customer service cant be faulted.

They're also a cheery bunch.
😊😊😊

19 november 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Controller

Hi,
I bought a tournament controller and it's amazing. Buttons on the back of the controller are easy to reach (by far the best location IMHO) and the quality is superb.

5 september 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Controllers look good

Controllers look good, but after less than 6 months, my buttons have began to stuck and the paint comes off, i tried to contact them a few weeks ago on twitter and email but they dont reply,

beware

11 april 2019
Review zonder uitnodiging
Logo The Controller People

Antwoord van The Controller People

Hi Marty,

Sorry to hear about the controller but we were willing and happy to help. This review was left 30 minutes after contacting us by email for the first time.

We replied to customer within a few hours and offered a fair solution. We didnt hear back from our last email.

Correspondence here:
https://thecontrollerpeople.com/wp-content/uploads/2019/05/customer-correspondence-marty1.png

Kind Regards
Alex

Beoordeeld met 1 van de 5 sterren

Malinteso ENORME AIUTO

Io non sono riuscito a capire quale fosse il tipo di controller da selezionare per il "mod kit". Per logica ho selezionato "tipe 4" perchè possiedo un DualShock 4, non so perchè mi è stato inviato un "mod kit" che non centra niente. Ora io ho regalato 42€ per un grosso malinteso.
GRAZIE THE CONTROLLER PEOPLE!!

1 februari 2019
Review zonder uitnodiging
Logo The Controller People

Antwoord van The Controller People

This review was for a DIY mod kit. We sell a few different versions to cater for the older generation of controllers which have different internal parts. Unfortunately this customer ordered the wrong version of mod kit. We offered an exchange without question. We are also very happy to help customers before ordering if they get in contact.
:)
Alex

Translation here:
I could not figure out what kind of controller to select for the "mod kit". By logic I have selected "4-bit" because I have a DualShock 4, I don't know why I received a "mod kit" that has nothing to do with it. Now I got € 42 for a big misunderstanding. THANK YOU THE CONTROLLER PEOPLE !!

Beoordeeld met 4 van de 5 sterren

Perfect! (Well, almost)

The controller is in perfect working order with no faults whatsoever, although, the design of the controller was considerably lower quality then was presented on the site, this may be due to the design chosen though so nothing much can be done

14 augustus 2018
Review zonder uitnodiging
Logo The Controller People

Antwoord van The Controller People

Thanks for the review.
:)
Alex

Beoordeeld met 5 van de 5 sterren

Outstanding!

Outstanding Quality and Service.
Ordered a tournament ready controller, communication, timescales and build quality were exceptional, so much my son stole it soon after its arrival.
Just ordered a second one and once again the build quality, excellent communication and timely delivery have exceeded my expectations. If only everyone was as great to deal with.
Tom in particular went above and beyond to ensure my order was everything I wanted and also it arrived in time.

Keep up the great work guys.

22 juni 2018
Review zonder uitnodiging
Logo The Controller People

Antwoord van The Controller People

Thanks for the review.
:)
Alex

Beoordeeld met 5 van de 5 sterren

Ottimo prodotto

Ottimo prodotto, ottimo servizio e supporto eccezionale! Consigliatissimo per migliorare la vostra esperienza di gioco.

14 februari 2018
Review zonder uitnodiging
Logo The Controller People

Antwoord van The Controller People

Thank you very much Monica

:)

Tom

Beoordeeld met 5 van de 5 sterren

Great product, even better customer service.

After having some issues with my order at The Controller People i can honestly state they have the best customer service i have encountered in my life. The controller that I've been using for a while now works like a charm and every little detail is in place. The controllers are of great quality and if you encounter any problems with it the customer service will solve this until you are satisfied with what you ordered. Would recommend this to everyone and have been recommending them to friends already.

5 januari 2018
Review zonder uitnodiging
Logo The Controller People

Antwoord van The Controller People

Thank you Mike.

Kind words

Tom

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