Thecooperway Reviews 

196
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Beth was utterly amazing in advising me on my mortgage! With two falling through it was a long journey to completing on the third and she was so patient, reassuring and informative throughout! She mad... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I wanted to remortgage and was put onto Mikey. Literally we hit the ground running. From the 4th of Sept until completion today, 28th of Sept. Mikey made the whole process stress free and seamless,... Toon meer

Beoordeeld met 5 van de 5 sterren

Michael Kyriakou was a great help to my husband and me in arranging life insurance for our family. It was an important decision for us, and we really appreciated his clear advice and support throughou... Toon meer

Beoordeeld met 5 van de 5 sterren

Michael made a difficult conversation feel positive Michael was fantastic. He took the time to understand my situation, wasn’t pushy and gave honest, clear advice. I initially only considered... Toon meer

Bedrijf heeft geantwoord

4,9

Uitstekend

TrustScore 5 uit 5

196 reviews

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4,9

Alle reviews

(196)

72 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Jarryd is the MAN

I have no faith in trustpilot as a review site but had to write something after the fantastic experience I had.

I was recommended Cooper Associates when looking to buy my first place. Jarryd was my broker and he could not have been better. He truly went above and beyond for me.

I was constantly asking Jarryd questions throughout the entire process and he would nearly always get back to me same day, if not same hour.

I am self employed which I thought would make this process harder and so having someone so helpful was a life saver.

Thank you Jarryd!!

26 augustus 2025
Review zonder uitnodiging
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Antwoord van Thecooperway

Hi Sam, we are delighted you have shared your experience. Thank you and we are so pleased you have received the 5 star service we pride ourselves on. We look forward to supporting you in the future. Many thanks, Megan

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, great communication. Graham was so helpful and extremely knowledgeable.

3 september 2025
Review zonder uitnodiging
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Antwoord van Thecooperway

Thank you for your excellent review, Nicola. Kind regards, Megan

Beoordeeld met 5 van de 5 sterren

A re-mortgage successfully completed in…

A re-mortgage successfully completed in good time.
Terri was a pleasure to deal with throughout. I believe I was fairly advised and my needs very well understood. Everything went smoothly and exactly as Terri said it would. Great. Many thanks indeed.

3 september 2025
Review zonder uitnodiging
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Antwoord van Thecooperway

Hi Ian, thank you for taking the time to leave us a 5 star review. We have passed your kind words onto Terri and we look forward to supporting you in the future. Kind regards, Megan

Beoordeeld met 5 van de 5 sterren

Brilliant!

Absolutely fantastic mortgage advisers! Jarrayd was brilliant start to finish, helped and kept in contact throughout the process of us purchasing our first home. Highly recommended!

1 september 2025
Review zonder uitnodiging
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Antwoord van Thecooperway

Hi Gemma, Thank you for taking the time to leave Jarryd a 5 star review. Enjoy your first home and we look forward to supporting you in the future. Kind regards, Megan

Beoordeeld met 5 van de 5 sterren

Mortgage

Sam helped us to find a mortgage for our first home. Sam was informative, personable and very responsive to our queries.

28 augustus 2025
Review zonder uitnodiging
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Antwoord van Thecooperway

Thank you for taking the time to leave Sam a 5 star review. We are delighted your experience was an excellent one. Kind regards, Megan

Beoordeeld met 5 van de 5 sterren

Dale was the one that dealt with my…

Dale was the one that dealt with my mortgage and he was amazing. He regularly messaged me via WhatsApp. Giving me regular updates. And he was really good and explaining things to me when we had meetings for me to be able to understand as I have learning difficulties

29 augustus 2025
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Antwoord van Thecooperway

Hi Lyndsey, we are delighted that Dale made the process so easy for you. We pride ourselves in that level of service. We look forward to supporting you in the future. Kind regards, Megan

Beoordeeld met 5 van de 5 sterren

Couldn’t be happier with the service at…

Couldn’t be happier with the service at cooper associates. We was liaising with will and he was amazing I would definitely recommend!

29 augustus 2025
Review zonder uitnodiging
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Antwoord van Thecooperway

Thank you so much for the lovely review. We are really pleased to hear you were happy with the service Will provided. Best wishes, Hattie

Beoordeeld met 5 van de 5 sterren

First class all round on a recent purchase

We recently purchased a property via Graham at Cooper Associates Mortgages. The service and contact was first class. In a market with declining interest rates, Graham proactively told us when rates had fallen and saved us around £150 in all. The wider team were always contactable and responded quickly if we have any questions. Could not have been easier!

26 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class service from initial contact to completing the deal

This is the second time I have used Cooper Associates and have again found them absolutely excellent. Graham Davidson has been superb, initially working above and beyond the routine requirement to ensure that we have got the very best rate available, he has subsequently continued to help me to keep the process on track driving to a very timely completion. His professional knowledge has been invaluable.
I could not have asked for more and will be be back when I next need to renew my mortgage.

22 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time buyers

As first time buyers, myself and my wife were incredibly apprehensive of the whole process. We made an initial enquiry online and we quickly had a phone call to book an initial interview. We received our AIP quickly and we were able to put an offer in a house. Once this was accepted we were supported throughout the mortgage application process. The mortgage was granted within a couple of days.

Overall a superb experience and I’d highly recommend them to a one.

20 augustus 2025
Review zonder uitnodiging
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Antwoord van Thecooperway

Hi Daniel, thank you so much for taking the time to share your experience. We are delighted to hear that, as first time buyers, you and your wife felt supported and reassured throughout the entire process. We truly appreciate your feedback and wish you both every happiness in your new home. If you need anything in the future, we’re always here to help. Best wishes, Hattie

Beoordeeld met 5 van de 5 sterren

Thank you!

I couldn’t recommend Sam Bates enough! He was brilliant throughout and made the process super easy and straightforward. Looked for the best rate for us and even got a better one before we exchanged!
I will for sure be contacting Sam again when we come to remortgage!
Thank you again so much!

14 augustus 2025
Review zonder uitnodiging
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Antwoord van Thecooperway

Hi Flick, thank you so much for sharing your experience. We are delighted to hear that Sam demonstrated how Cooper Associates Mortgages go above and beyond for our clients to find you the best possible interest rates. We look forward to supporting you again in the future. Many thanks, Cameron

Beoordeeld met 5 van de 5 sterren

Excellent company

Paul Bruford was very helpful and informative. Cooper Associates ensured that my mortgage progressed well and any issues that came up were dealt with quickly and efficiently.

15 augustus 2025
Review zonder uitnodiging
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Antwoord van Thecooperway

Thank you, Carol for your fantastic 5-star review. We are delighted with your experience and have passed your lovely words onto Paul. We look forward to supporting you in the future. Kind regards, Megan

Beoordeeld met 5 van de 5 sterren

Dale was brilliant

Dale was brilliant. My situation wasn't the easiest, as my credit score wasn't the best, and I was a single applicant with an average salary. However, Dale managed to find me a deal within my budget and progressed the application in a timely way. He was always thoughtful and communicative. Jade was also brilliant at keeping me updated as the application went into the lender, as the lender wanted a few extra bits of documentation. Jade was able to answer my questions and was always kind and responsive.

I came to Cooper Associates after a poor experience with L&C where I felt like the guy gave up once we hit a small bump in the road. I'm so glad I didn't give up on trying to get a mortgage at that point, and I'm so very grateful for Dale doing such a great job. Thank you!

15 augustus 2025
Review zonder uitnodiging
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Antwoord van Thecooperway

Hi Meg, thank you so much for sharing your experience. We are delighted Dale and Jade have shown how Cooper Associates Mortgages go over and above for our clients. We look forward to supporting you in the future. I hope you enjoy your new home. Kind regards, Megan

Beoordeeld met 5 van de 5 sterren

Jarryd was excellent

Jarryd was excellent in all aspects of the mortgage journey during our first home purchase, from the very first meeting all the way to completion. He is just amazing, very knowledgeable and went out of his way help us stay on track during the long months of the house buying process. I have recommended him to all family members and friends who will be looking to get on the property ladder soon. Thank you so much Jarryd!! From Chuka & Jarmaine

7 juli 2025
Review zonder uitnodiging
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Antwoord van Thecooperway

We’re so glad to hear you’re happy with your experience! Thank you for taking the time to leave a 5-star review – it really makes our day and has been passed along to Jarryd. Have a wonderful time in your new home.

Beoordeeld met 5 van de 5 sterren

Excellent

Firstly, I’d like to say a huge thank you to James Pugh who was my first point of contact when trying to arrange a mortgage. James was just fantastic, from start to finish. As first time buyers, all we were anticipating was a stressful, agonising process ahead of us but James and the team at Cooper Associates actually made this process simple, understandable and enjoyable for us. We never had to chase anyone for information, progression or answers to any of our queries. Communication was top notch.

To top it all off, for us, it was having such friendly, personable service from the team that made it so stress free for us and I cannot thank any of you enough for that.

To all who are considering a mortgage, with cooper associates, you’re in very safe hands.

Thank you to you all again.

James Pugh, you’re a great man and a true credit to the business.

Many thanks -
Matt & Amy :)

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Thecooperway

Thank you Matt and Amy so much for the 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your support. What a fantastic review of our team and service - we are delighted. We look forward to supporting you in the future and please do remember our refer a friend scheme.

Beoordeeld met 5 van de 5 sterren

Excellent

As a first time buyer, James made the whole process incredibly straightforward. Everything was explained, communication was quick and clear, and there were no hidden surprises.

9 augustus 2025
Review zonder uitnodiging
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Antwoord van Thecooperway

Thank you for your fantastic review and for choosing us. Your kind words mean a lot to James and the team and motivate us to keep delivering the best possible service. Thank you, again and we look forward to helping you in the future.

Beoordeeld met 5 van de 5 sterren

Fantastic Service

From my very first meeting with Beth I cannot fault the service I received. I find dealing with these sort of things very difficult and stressful but Beth made everything very easy for me with her experience and her pleasant and friendly nature. Nothing was too much trouble and she went out of her way to keep in contact and made herself available when I needed to speak to her. Absolutely wonderful service provided and I will be recommending your company to everyone I know many thanks again Beth.

7 augustus 2025
Review zonder uitnodiging
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Antwoord van Thecooperway

Hi Steve, Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your support. We look forward to supporting you again, do remember our refer a friend scheme. Thank you, Megan

Beoordeeld met 5 van de 5 sterren

What a fantastic company

What a fantastic company, Samual was fantastic from start to finish. Ours was a complex mortgage for various reasons and Sam maintained constant support and advice throughout. Clear, precise and accurate information is all any client can ask for and that is what we got.

10 juli 2025
Review zonder uitnodiging
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Antwoord van Thecooperway

Hi Chris, thank you for your 5-star review. We are delighted we were able to support you in complex circumstances. We look forward to supporting you in the future. Many thanks, Megan

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