Dark Turtle Clothing Reviews 

339
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have now ordered 2 Dark Turtle sweat tops online (XL). Garments are extremely good quality, warm, nice styling . Sizing has been slightly different in the XL with one of them maybe erring to a... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered the mystery parcel in the sale, received 2 great tshirts and a really nice hoodie, all great quality. The shirts fit great, the hoodie is a little tight on my hips and bust but fine everywhere... Toon meer

Beoordeeld met 4 van de 5 sterren

Quick delivery and brilliant costumer service after being able to contact them. ☺️ Maybe two small points to improve: 1. Add a card with the return instruction into each order. 2. Why not use y... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered the Local Heroes t-shirt - it’s amazing! The quality of the material is brilliant, better than most ‘big’ branded clothing. The design is cool and depicts the region perfectly. Deliver was qui... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel
  2. ook in
  3. Buitensportkleding- en uitrusting
  4. Buitensportwinkel
  5. Kledingleverancier
  6. Skiwinkel
  7. Surfwinkel

Geschreven door het bedrijf

We provide high quality apparel and accessories for the adventurous. Main focus on proving eco friendly clothing related to surf, skate and snow. You only get one life, make sure you shred it to pieces!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

339 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(339)

18 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Bobble hat

Easy online purchase and fast delivery and a quality product

24 februari 2023
Logo Dark Turtle Clothing

Antwoord van Dark Turtle Clothing

Hey,

Thanks so much for the kind review! Glad you like it.

Thanks,
DT

Beoordeeld met 5 van de 5 sterren

Quality warm hat

Very happy with the quality, look and warmth of the hat

20 februari 2023
Logo Dark Turtle Clothing

Antwoord van Dark Turtle Clothing

David,

Thanks so much for the review. Glad you like the hat!!

Thanks,
DT

Beoordeeld met 5 van de 5 sterren

Quick and efficient

Quick and efficient. The hat is of really good quality

26 januari 2023
Logo Dark Turtle Clothing

Antwoord van Dark Turtle Clothing

Hey Kyle,

Thanks so much for the review! Glad you like it.

Thanks,
DT

Beoordeeld met 5 van de 5 sterren

Absolutely love my hat

Absolutely love my hat, lovely & warm, gorgeous colour!
Also easy to order & fast delivery
Would definitely recommend 😊

16 januari 2023
Logo Dark Turtle Clothing

Antwoord van Dark Turtle Clothing

Hey Karen,

Thanks so much for the kind review. So glad you like the hat! Let us know if you ever need anything in future!

Thanks,
DT

Beoordeeld met 5 van de 5 sterren

Amazing customer support

Looked after everything so well. Sorted a replacement size in days.

26 januari 2023
Logo Dark Turtle Clothing

Antwoord van Dark Turtle Clothing

Hey Mark,

Thanks so much for the kind review and for the order. Glad we could get the right size sorted for you!

Thanks,
DT

Beoordeeld met 5 van de 5 sterren

very prompt efficient service provided

very prompt efficient service provided.
the website is very easy to use.
Both the hat and hoody I have purchased from Dark Turtle are well worth the money. I would definately recommend purchasing from Dark Turtle

16 januari 2023
Logo Dark Turtle Clothing

Antwoord van Dark Turtle Clothing

Hey Tracey,

Thanks so much for the very kind review. Glad you like both items and your feedback is extremely important to us!

Thanks,
DT

Beoordeeld met 5 van de 5 sterren

Nice and easy to order from website

Nice and easy to order from website - despatched and delivered quickly.

11 januari 2023
Logo Dark Turtle Clothing

Antwoord van Dark Turtle Clothing

Hey Stan,

Thanks so much for the kind review! Let us know if you need anything in future!

Thanks,
DT

Beoordeeld met 5 van de 5 sterren

Really great customer service on…

Really great customer service on Instagram, kept me up to date regard the restock of a particular bobble hat - thanks guys!

19 januari 2023
Logo Dark Turtle Clothing

Antwoord van Dark Turtle Clothing

Hey Geoff,

Thanks so much for the kind review! We pride ourselves on customer service and are glad you like the hat!

Thanks,
DT

Beoordeeld met 5 van de 5 sterren

Purchased a hoodie and a long sleeved…

Purchased a hoodie and a long sleeved black top for my husband. Both good quality and look great. Arrived promptly. I like the eco and surf ethos.

23 december 2022
Logo Dark Turtle Clothing

Antwoord van Dark Turtle Clothing

Hey Rachel,

Thanks so much for the order and the kind review. So glad you like the items. We are committed to being as eco friendly as we possibly can!

Thanks,
DT

Beoordeeld met 5 van de 5 sterren

What a refreshing experience!

I ordered a sweatshirt and hoody before Christmas and unfortunately, through no fault of DT, the issues with Royal Mail significantly impacted on their business, namely deliveries. However, despite only recently receiving the tops DT still command a 5 star rating. Their customer service was second to none and their responses to my communications were not only timely, but also generous. After already suffering the loss of one delivery, they resent the items two more times with the latest in January being immediately successful. I would highly recommend their product as the sweatshirt and hoody fit superbly and are of excellent quality. I will definitely be ordering more. As for customer service, a lot of businesses could learn a lot from DT 👍 Ray, Devon.

6 januari 2023
Review zonder uitnodiging
Logo Dark Turtle Clothing

Antwoord van Dark Turtle Clothing

Hi Ray,

Thank you so much for your extremely kind review. As a business we have certainly struggled with the recent Royal Mail strikes which has resulted in delayed and lost orders. However, we will always do what we can to get our items to customers.

The fact that you are willing to give us a 5 star review is hugely appreciated and we love that you are keen to stick with us.

Customer service is and always will be our main priority!

Thanks,
DT

Beoordeeld met 5 van de 5 sterren

⁹hats

⁹great quality and colours

1 januari 2023
Logo Dark Turtle Clothing

Antwoord van Dark Turtle Clothing

Hey,

Thanks so much for the kind review. Glad you like them!

DT

Beoordeeld met 2 van de 5 sterren

Delivery

I ordered a top for my husband and it is still to arrive, it was ordered over 3 weeks ago

17 december 2022
Logo Dark Turtle Clothing

Antwoord van Dark Turtle Clothing

Rebecca,

We are sorry to hear the item hasn’t arrived, however, this review is the first time that we have been notified of this. The order was made on 18.12.22 and shipped on the same day via Royal Mail tracked 48. The tracking number was sent out to you. Having checked this tracking number the item was marked as delivered on 22.12.22.

The map on the tracking is showing the delivery was made to your street.

We have not received any correspondence from you to confirm that the delivery has not been received. Obviously we will do all we can to track down the item.

Is it possible that the item was left with a neighbour? It may be worth checking with the local delivery office. If you provide them with the tracking number they will likely be able to assist. We will liaise with Royal Mail but the local delivery office will likely have more information.

Thanks,
DT

Beoordeeld met 5 van de 5 sterren

I love my new hat

I love my new hat. Well made high quality product. Very quick delivery.

20 december 2022
Logo Dark Turtle Clothing

Antwoord van Dark Turtle Clothing

James,

Thank you for your order and kind review! Glad you like the hat!!

Thanks,
DT

Beoordeeld met 5 van de 5 sterren

Well made soft and cozy

Well made soft cozy

25 december 2022
Logo Dark Turtle Clothing

Antwoord van Dark Turtle Clothing

Hey Steven,

Thanks so much for the order and the review! Glad you like it.

Thanks,
DT

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