Brilliant selection of beers - just what I was looking for as a gift. Fantastic customer service as well - when we had a delayed delivery, Simon went over and above to rectify the situation swiftly. W... Toon meer
Bedrijf heeft geantwoord
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I’ve been using this website for a while now, and it’s been great every time. The site is super easy to use, and they always have a great selection of interesting and high-quality craft beers. I love... Toon meer
Bedrijf heeft geantwoord
Great selection of beers. Always great service online or if you pop in the shop. Knowledgeable regarding beers, brewing and even shop low and non alcoholic stuff for the weirdo!!😱 Delivery is alwa... Toon meer
Bedrijf heeft geantwoord
I'm rating them 5 stars due to a) the selection of beers available and b) the customer service from Simon. I was bought a 3 month subscription for my birthday by work colleagues, however the delivery... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to The Epicurean Beer People, multi award winning Specialist Beer purveyors. We take great pleasure in introducing you to your new favourite beers, ales and ciders from around the world. When choosing to buy beer online from The Epicurean Beer People, you’re making the choice to experience one of the finest beer delicacies available in the UK, curated by those who truly care about great food and drink.
Contactgegevens
Verenigd Koninkrijk
- theepicureanbeers.co.uk
4,6
Uitstekend
71 reviews
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Antwoord van The Epicurean Beer People
Thank you, Andy!
We really appreciate your kind words and are glad you were happy with the beer selection, pricing, and speedy delivery. We’re always looking to improve, and we hope your next experience with us is even better.
Cheers,
Team Epicurean
Great !!!!!
12 maart 2025
Antwoord van The Epicurean Beer People
We’re thrilled you had a great experience! Looking forward to serving you again soon.
Cheers,
Team Epicurean
Well packed
15 maart 2025
Antwoord van The Epicurean Beer People
Thank you for your review!
We’re glad to hear your order arrived safely and well-packed. We take great care to ensure everything reaches our customers in perfect condition. Hope to see you again soon!
Cheers,
Team Epicurean
Order was not processed until chassed a…
Order was not processed until chassed a few days later
31 januari 2025
Antwoord van The Epicurean Beer People
Thank you for your feedback.
We’re very sorry that your order was not processed as expected. This was an unfortunate oversight, and we truly appreciate your patience while we resolved it with next-day delivery. We’ve since put additional checks in place to ensure this doesn’t happen again. Customer satisfaction is our top priority, and we’re always working to provide the best service possible. We hope to have the opportunity to serve you again in the future.
Thanks
Team Epicurean
The best selection of beers and a…
The best selection of beers and a knowledgeable team of wonderful humans.
30 januari 2025
Antwoord van The Epicurean Beer People
Thank you for your amazing review!
It means a lot to hear you enjoyed our beer selection and had a great experience with our team. We’re passionate about what we do, so it’s wonderful to know it shows! Looking forward to serving you again soon.
Cheers,
Team Epicurean
Great choice and helpful with queries!
15 januari 2025
Antwoord van The Epicurean Beer People
Thank you for your 5-star review!
We’re so glad you enjoyed our selection and found our team helpful. If you ever have more questions, we’re always happy to help. Hope to see you again soon!
Cheers,
Team Epicurean
Prompt delivery
11 januari 2025
Antwoord van The Epicurean Beer People
Thank you for your feedback!
We’re delighted to hear you were happy with our prompt delivery. We look forward to serving you again soon!
Cheers,
Team Epicurean
Great site
Easy to navigate website, quick and easy to order, delivery within a couple of days and products packaged well.
2 december 2024
Antwoord van The Epicurean Beer People
Thank you for your fantastic feedback!
We’re so pleased to hear you found the website easy to use and the ordering process straightforward. It’s great to know your delivery arrived quickly and securely packaged. We look forward to your next order!
Cheers,
Team Epicurean
Antwoord van The Epicurean Beer People
Thank you for the 5 stars!
We’re so pleased to hear you enjoyed the beers and our swift service. It’s always great to know everything arrived just as expected. We look forward to sending more great beers your way in the future!
Cheers,
Team Epicurean
Great choice of excellent beer.
Great choice of beers this is my second order and really enjoy the variety on offer. Could be better if the order value wasn't £75 for free delivery, saying that it wasnt difficult to order enough as I like so many!!
24 november 2024
Antwoord van The Epicurean Beer People
Thank you so much for your kind words and for leaving us a 5-star review! We’re delighted to hear you’re enjoying the variety of beers we offer, and it’s fantastic to have you back for a second order.
We truly appreciate your feedback about our free delivery threshold. Setting it at £75 allows us to ensure the safe and secure packaging of your orders, especially as we use recycled and compostable materials to protect your beers during transit. This threshold also helps us cover a portion of the shipping costs while keeping our range competitively priced.
That said, we’re always looking at ways to enhance the experience for our customers, so your feedback is invaluable. Thanks again for your support – we hope you continue to discover plenty of favourites in our collection!
Antwoord van The Epicurean Beer People
We’re thrilled to hear everything went smoothly and efficiently with your order. Your satisfaction means a lot to us, and we’re glad we could provide a seamless service. We hope to serve you again soon!
My order was delivered on time
My order was delivered on time, and a very helpful courier
7 november 2024
Antwoord van The Epicurean Beer People
We’re delighted to hear that your order arrived on time and that the courier was helpful. Providing excellent service is very important to us, and we’re so pleased your experience reflected that. If there’s anything we can do for you in the future, please don’t hesitate to reach out.
Friendly and efficient service and a…
Friendly and efficient service and a great selection of beers.
14 september 2024
Antwoord van The Epicurean Beer People
Thanks so much for your 5 Star Review, we are really pleased you like our selection and you find our service friendly and efficient. Cheers
Great site. Will use again
Excellent selection (needed a variety of beers for friends coming round), easy to use website and fast delivery. Will use again!
1 september 2024
Antwoord van The Epicurean Beer People
Thank you so much for your 5 Star review! We're really pleased that you found the perfect selection for your gathering and had a smooth experience with our website and fast delivery. Look forward to delivering to you again soon. Cheers
Awesome beer shop
Always a great experience whether online or in the shop. Great beers at decent prices. Great monthly subscription box delivered promptly.
2 september 2024
Antwoord van The Epicurean Beer People
Thank you so much for your 5 Star review! We’re thrilled to hear that you’ve had a great experience both online and in-store.
It’s great to know you're enjoying the beers and they are value for money as well as the prompt delivery of our monthly subscription box.
We really appreciate your support!
Great range, quick delivery
I was looking for a selection of continental beers for a gift at short notice. Epicurean had a great range, the website was very clear and easy to order, delivery was carried out the next working day. Really impressed with the service
6 september 2024
Antwoord van The Epicurean Beer People
Thank you for your 5-star review, Ben! We're thrilled to hear you found the perfect gift and appreciate your positive feedback on the ease of navigating our website and the delivery experience. Your support means a lot to us!
Always a Great Experience!
I’ve been using this website for a while now, and it’s been great every time. The site is super easy to use, and they always have a great selection of interesting and high-quality craft beers. I love that I can always find something new to try. I also enjoy reading their blog, “The Daily Draft.” It’s got a lot of interesting articles about different beer topics, which is perfect for learning more about my favourite drinks! Highly recommend this site for any beer lover out there!
30 augustus 2024
Antwoord van The Epicurean Beer People
Thank you for your kind words Shaun! We're thrilled to hear that you find the site user-friendly and that you’re a loyal customer. We love curating our beer selection and posting blogs on ‘The Daily Draft’ section on our website, so it's great to know you enjoy discovering new beers and find our articles interesting and helpful. We really appreciate your ongoing support! Cheers
Antwoord van The Epicurean Beer People
Thank you so much for your 5-star review, Harvey! We’re thrilled to hear that you had such a positive experience with us. Your support means a lot, and we’re glad we could meet your expectations. Looking forward to serving you again soon!
Bad customer service …
The courier these people use are really bad. Virtually no notice of a delivery time.
Snotty about redelivery
The company itself have really bad customer service dismissing my concerns over the problems I had with their courier
23 augustus 2024
Review zonder uitnodiging
Antwoord van The Epicurean Beer People
Thank you for your feedback, which we take very seriously. However, I would like to provide some context regarding the events that transpired.
As discussed in our previous conversations and email correspondence, you were notified the evening before your scheduled delivery. On the day of delivery, the courier provided you with a time slot for the expected arrival. At that point, no contact was made with either the courier or us to indicate that the time was unsuitable for you.
The courier attempted delivery as planned (Friday), but no one was available to receive the package. They left a card requesting that you contact them to arrange a re-delivery. You reached out to them shortly after and were informed that the next available delivery slot would be on Tuesday, following a bank holiday Monday. Unfortunately, this timing did not meet your needs, and it was noted in their system that the conversation became heated, with inappropriate language being used.
When you contacted us for assistance, we were more than willing to help. However, as the re-delivery could not be expedited beyond Tuesday, the conversation also escalated, and regrettably, abusive language was directed towards our team. Despite this, we promptly processed your request for a refund.
In light of this experience, I must express that we cannot condone the manner in which our staff and courier partners were addressed. We value all our customers, but we also expect a level of mutual respect in our interactions.
Should you choose to reconsider using our services in the future, we would welcome the opportunity to serve you under more positive circumstances.
Great beers delivered to your door.
15 augustus 2024
Antwoord van The Epicurean Beer People
We’re really pleased to hear you’re enjoying your Monthly Subscription Box, Craig! It’s fantastic to know that our carefully curated selections are hitting the mark for you. Cheers to many more months of great beer and good times!
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