The products that were recommended for my sensitive skin has made a world of difference! My skin is brighter & the redness ( rosacea) has faded.
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This was a sublime experience! My facial with Alana was so relaxing and my skin felt fantastic afterwards. I honestly did feel like I was glowing! There are lots of little extras that make this facia... Toon meer
I had asked my significant other to pop into The Facial Room to pick up a G/C for a friends birthday. Imagine my dissappointment when I got home after work and he had forgotten. Thank goodness I was... Toon meer
I always shop the Facial Room because her customer service is the best. You can go online via Messenger to talk to her if you have skin concerns and she is very helpful. I love how quick the shipping... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Facial Room has been partnered with Eminence Organic Skin Care for over 22 years. We are Eminence Organics Canadian authorized online retailer. Our founder, Patricia Asmar is an internationally certified aesthetician with over 26 years of experience in the industry. Our aim is to exceed the expectations of our customers by providing exceptional service, skin care education and product selection advice. We pride ourselves in having the freshest products on the shelf guaranteed, and a worry-free shipping and return policy. We appreciate and value all of our customers and we know you will enjoy the shopping experience.
Contactgegevens
#103 - 12840 16th ave, V4A 1N6, Surrey, Canada
- 604-619-2656
- info@thefacialroom.ca
- thefacialroom.ca
4,9
Uitstekend
895 reviews
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Excellent customer service when Canada Post lost my order
I love the Eminence organic products. So far they are the only skincare line that I can actually see and feel a noticeable difference in my skin after using. Plus they smell amazing.
My first order got lost in the mail and I was worried would not be received in time to give as a gift as planned. The company sent me another replacement order with expedited shipping and I received that package in a few days. Great customer service!
I would highly recommend ordering from here.
19 november 2023
Great customer service!
20 november 2023
The facial room is top notch
The facial room is top notch! I love that you can specify the samples when you place an order the company always listens
19 november 2023
Order arrived quickly
19 november 2023
I really love eminence products
I really love eminence products. The website is helpful and the product arrived in a reasonable amount of time.
I have no concerns about this company.
19 november 2023
Great products
Always love these products! They arrive quickly and the extra bonuses are amazing! Also very handy when you're traveling to these small go-to sizes.
19 november 2023
Easy purchasing process
Easy purchasing process, great products, love the facial room!
19 november 2023
The product is excellent
The product is excellent. I have never felt my skin so soft and smooth. I have not experienced any side reactions with any of your products which I usually experience when trying out new products for the first time. Thankyou
19 november 2023
Great customer service
Great customer service. Orders nicely packed and delivered on time. Nice incentives bonus offers with larger purchases.
24 oktober 2023
I love the facial room
I love the facial room! They always give away free products (full size!!) as well as samples and chocolates. This is my go to for Eminence products!
20 oktober 2023
The best customer service
The best customer service, hands down. My order got lost my Canada post and when I reached out to the Facial Room, I got a response immediately. They resent my order right away without hesitation. They have amazing sales all the time where you get a free product with purchase. I would highly recommend the Facial Room.
25 oktober 2023
Always prompt at getting my order…
Always prompt at getting my order processed and delivered. Love the products
24 oktober 2023
Love ur product but shipping is long…
Love ur product but shipping is long for an order 2 weeks
20 oktober 2023
The facial room is amazing
Patricia is great. The level of service is amazing. Products I have purchased are working so well. Definitely will be a returning customer in the future.
21 oktober 2023
Quick service and great product
20 oktober 2023
Incredible customer service
The shipping time was so fast, the Eminence products were of course amazing, but the best part was their customer service. The “free gift” promo wasn’t working properly so I took screen shots and sent an email- this was late on a Saturday night. The next morning (Sunday) I had an email from the CEO with an apology for the promo not working and a work around to still access the promo. The order came within a few days with a hand written note. Amazing!
19 september 2023
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