Great experience, perfume arrived quickly and is stunning! Such good value for a 90 ml discontinued YSL Black Opium flanker! Arrived with a 5% off code for my next purchase too!
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Lees wat reviewers zeggen
Ordered both Rabanne 1 Million EDT 100ml and Spice Bomb EDT 90ml. Both arrived quicker than I expected and both boxed. Bottles were full and the scent was as expected. Both were advertised as testers... Toon meer
Bedrijf heeft geantwoord
Hi ordered YSL Kouros Monday, dispatched later that day, received relevant product in original unopened box Thursday afternoon able to track Royal mail service all the way. Have tried my order along w... Toon meer
Awful customer service. Scammers. Ordered two Victoria secrets body mists. Never received parcels, tracking did not work as possibly given a fake tracking number or one that did not exist. When e... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We’re The Fragrance Warehouse; the fragrance retail and e-commerce brand here to provide you with the latest discounted fragrances and beauty products.
Contactgegevens
Mica Building, 16B Church Road,, FY83NE, Lytham St. Annes, Verenigd Koninkrijk
- help@thefragrancewarehouse.co.uk
- thefragrancewarehouse.co.uk
4,1
Goed
390 reviews
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Heeft 37% van zijn negatieve reviews beantwoord
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This website is Selling counterfeit…
This website is Selling counterfeit goods.
I have emailed proof to the company and I am waiting for this to be rectified.
Would definitely not recommend this to anybody. Only god knows what is actually inside my headache inducing bottle of “Versace Eros edp”.
The selling of counterfeit goods undermines the authenticity of the entire website and therefore this company should be avoided at all cost. How can you be certain that what you’re buying is actually real?
It possibly could be a supplier issue but that doesn’t excuse the criminal offence of selling counterfeit goods as authentic.
16 augustus 2024
Review zonder uitnodiging
Antwoord van The Fragrance Warehouse
Hi Jack,
Thank you for your review,
We have provided you an email regarding instructions to return the fragrance free of charge.
Have a great rest of your week.
Still waiting for refund and an explanation why cancelled
I bought viktor and rolf for £59.99 but 3 days later recieved an email stating I was refunded but no excuse why. My bank is pretty quick dealing with refunds but I am still waiting for the refund and an explanation from the numerous emails I have sent and had neither a response or refund. £59.99 is alot of money for me. I bought the perfume as my daughter passed away recently and this reminded me of her. I have neither perfume or daughter let alone reason or refund. Feel let down.
19 augustus 2024
Review zonder uitnodiging
Antwoord van The Fragrance Warehouse
Hi Tracy,
Thank you for your review.
We have refunded your item due to the item not being in stock, an email would of been provided.
In terms of your refund, we can only process your refund and it is the banks processing times which can occur delays in the refund process.
However, we apologise for the delay by your bank but unfortunately it is out of our control once the refund has been initiated.
Have a great rest of your week.
My order was delivered really quickly…
My order was delivered really quickly and the price was great, would definitely buy again.
5 augustus 2024
Very quick dispatch and early arrival.
5 augustus 2024
GIRL OF NOW PERFUME
I ORDERED ELLIE SABB GIRL OF NOW PERFUME FULL SIZE TESTER FROM E BAY AND RECIEVED GIRL OF NOW FOREVER . ABSOLUTELY GUTTED AND CANT BELIEVE WRONG PERFUME WAS SENT . MUST HAVE WRAPPED IT BLINDFOLDED AS CLEARLY SAYS NAME ON BOX . NOT HAPPY
8 augustus 2024
Review zonder uitnodiging
Antwoord van The Fragrance Warehouse
Thank you for your review,
We are currently looking to rectify this situation with the customer to provide them with a free prepaid return label along with the correct item and a freebie.
Oud…
Product arrived.1 week after ordering. Was a tester bottle as stated so no box. Scent smelt perfect. Was a gift and received very well. Over all a good experience.
5 augustus 2024
I was really pleased to find the…
I was really pleased to find the perfume that my friend loved as no one else stocked it. It also arrived quickly. Very good.
1 augustus 2024
massive scam
massive scam
took my money and said the order failed
4 augustus 2024
Review zonder uitnodiging
excellent..am delighted
1 juli 2024
Perfume is not what it is supposed to be.
Ordered a 'tester bottle' of a perfume - I understand it was going to have tester label, etc etc. that's not an issue. Bottle was pleasantly full.
Its absolutely not the actual scent that it's supposed to be. I'm not sure if they filled the bottle with something else, or if they've topped up the bottle to make it full but a disappointing waste of £90.
Its definitely not the actual perfume it is supposed to be.
22 maart 2024
Review zonder uitnodiging
excellent service
excellent service! Received 100ml as 50ml was out of stock - very generous of them… Definitely recommend and cheap too!
1 juli 2024
It was a gift
It was a gift, so I can't say anything other than it arrived quickly and the recipient was delighted
1 juli 2024
Not arrived yet and only review from…
Not arrived yet and only review from you.
Not proper service
1 juli 2024
Scam Website
Trying to return a faulty item and they are ignoring all of my emails. Phone number on their website is not a real number and so have no way of getting in contact.
Will be reporting to my bank today if no response.
Would highly recommend avoiding this website.
2 juli 2024
Review zonder uitnodiging
Antwoord van The Fragrance Warehouse
Hi Tom,
Thank you for your review, we are currently in correspondence with you to rectify the issue.
Thank you.
Pleasant easy transaction
Ordered a Clarins eyeshadow. Gave me an order confirmation, kept me informed, packaged item well and sent it in good time. All very good. Would recommend
Thank you
6 juni 2024
Everything was perfect!
3 juni 2024
Commande faite il ya deux mois 😱j'ai…
Commande faite il ya deux mois 😱j'ai envoyé mails essayer de les contacter mais aucune nouvelle 😡😡 vraiment une arnaque fragance warehouse vous êtes des voleurs pas professionnels du tout je vais porté plainte pour escroquerie
30 maart 2024
Review zonder uitnodiging
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