FuseBase Reviews 

Im Dezember 2022 wurde mir fälschlicherweise der Betrag für zwei User abgebucht. Als ich Nimbus kontaktierte, wurde mir angeboten, anstelle einer Rückzahlung das Abo auf ein weiteres Jahr auszudehnen (die nächste Zahlung wäre also erst im Dezember 2024 fällig gewesen). Trotz dieser Aussage, die ich auch schriftlich von Nimbus habe, wurde im Dezember 2023 erneut der Jahresbeitrag und zwar erneut für zwei User abgebucht (144$!). Als ich Nimbus erneut kontaktierte, wurde die Hälfte des Betrags zurückerstattet, jedoch wäre in diesem Jahr ja überhaupt keine Zahlung fällig gewesen, es hätte also der volle Betrag zurückerstattet werden müssen. Seit dem 02. Dezember bin ich nun in regelmäßigem e-Mail Kontakt mit Nimbus und bekomme immer die gleichen fadenscheinigen Ausreden: "Wir hatten gerade ein Problem mit unserem Buchungssystem, aber jetzt können wir die Rückzahlung einleiten", "Ich hab die Rückzahlung schon beantragt, ich weiß auch nicht warum sie noch nicht erfolgt ist",... - es ist jetzt Mitte März und ich warte immer noch auf mein Geld, regelmäßig schreibe ich Mails an Nimbus und erhalte entweder gar keine Antwort oder wieder nur eine vage Aussage von "Wir kümmern uns jetzt drum" und dann passiert nichts. Für mich ist es inzwischen kein blöder Fehler mehr, der jedem mal passieren kann, sondern schlichtweg Betrug.

Ich habe mich bei Nimbusweb für die Testphase entschieden und durfte feststellen, dass die Kreditkarte direkt belastet wurde. Eine Option zum Kündigen findet man ebenfalls nicht.

Using FuseBase has been mostly positive for us. It's great for tracking how clients interact with our content, which helps us make better decisions. Handling campaign feedback is more efficient now. FuseBase has been a useful tool for making our work more data-driven and client-focused.

I'm quickly finding awful sync problems between devices. Changes I make on one device (eg Laptop) should show up quickly on another device (eg. iPad or iPhone) but no. Sometimes it takes hours or overnight for the sync to happen. When its happy the sync happens instantly in real time. But on too many occasions, the sync doesn't work. Move a note to a different folder and it may never show up in the folder on another device. Great features, but this is a deal killer.

"I struggled to connect sessions and resources across various platforms. The fractured experience didn’t convey the polish I desired. With this tool, each engagement now flows through integrated, professional portals tied directly to my brand identity.

The platform makes my coaching feel elevated and established. By streamlining continuity, goal tracking, and resource access into consolidated hubs, clients receive five-star experiences previously out of reach. Their satisfaction scores say it all."

It is practically impossible to cancel your account. They make you email them to cancel your account, but then they just ignore your emails. Extremely frustrating.

Requested a refund because I no longer require the software but they do not warn you of the annual subscription being debited from your account but since contacting them I have been ignored, multiple times. Unethical business do not trust.

This is such a powerful tool and there are features that are easy to navigate and bring vital importance to what I am working on. You can input files, video, have tabs and much more!

Brilliant screen capture software, best on the market and I've been using it for about 4 years

a very user-friendly platform! got all the things i need

This tool solves my problem of delivering a premium experience that strengthens the professional bond. Transitioning client interactions into organized, professional portals has leveled up my business and credibility. The cohesive client experience Nimbus enables has been invaluable for better serving and impressing clients.

It has given me a simplified way to manage resources, track progress, and coordinate deliverables. It's the connective tissue that was missing between our internal teams and external-facing client work. Tasks as simple as finding the latest files or adding new team members to a project are exponentially easier.

Even more importantly,this tool has provided huge value for our clients as well. Giving them real-time visibility and seamless communication channels has led to greater trust, satisfaction, and retention. They have a window into our work that wasn't possible before.

Its easy to use and helpful for saving data

With their client portals, I now have a dedicated hub to access everything I need in one place - project timelines, files, conversations, tasks, etc. It's tailored to my needs, easy to use, and keeps me looped in on progress. No more confusing back-and-forth or waiting around for answers.

Beyond the portal, this tool just provides a smoother client experience overall. I get the transparency I want without having to learn multiple tools. Things are more organized on the agency side too, so work moves faster. The platform has strengthened collaboration and ultimately makes my life easier.

It's reduced our email overload and given structured processes that make collaboration smooth. The client portals are a one-stop-shop for clients to access project details. No more wasting time on excess emails!

This tool has transformed our client campaigns. We used to have constant email back-and-forth to get feedback and approval - major headache! Now I can post assets in the portal and keep the full conversation in one place. Clients can directly review and approve in the portal. Saves me hours I used to spend untangling messy threads. I can see feedback status clearly and move projects faster.
Any agency stuck in email chaos needs this tool. It brings efficiency and clarity to client collaboration. Our team loves the structured workflows!

Great tool - would be better with an agenda to link with.

Using Nimbus Note has been an enriching experience for our team. Its emphasis on knowledge management has allowed us to create a centralized information hub that's both intuitive and efficient. Even though I can't pinpoint any specific dislikes, the overall functionality and effectiveness of Nimbus Note have made it an indispensable part of our workflow. It's not just a tool; it's become a key aspect of how we store and manage our knowledge.

My experience with Nimbus has been exceptionally rewarding. I've encountered many tools, but Nimbus stands out in its unique approach. It merges internal project handling and client collaboration, which previously required separate tools, into one unified platform. I do appreciate how Nimbus is evolving and highly recommend to try it out.