The Hearing People Reviews 

I have had 2 NHS appointments with Pranash James at Hastings Station Plaza. He is a lovely man, polite and patient and I had a very thorough hearing test and check-up followed by the fitting of Danalogic aids.
At my follow up appointment on 17 Aug, I explained that I was really struggling with these aids so Pranash fitted another type of Danalogic and when I still couldn't hear as well as with my old Phonak aids he did 2 more tests to enable him to fine tune the new aids to my hearing loss (80% in both ears).
Pranash's care was far beyond my expectations; going well over my appointment slot and not rushing at all.
The only downside is that The Hearing People are only able to issue NHS clients with Danalogic Aids which are quite bulky (especially if you wear specs) and do not have the clarity of Phonak.
However, Pranash did everything he possibly could to match Danalogic aids to my hearing requirements and I cannot thank him enough.

Top class attention and punctual
Very pleased with the service

Hari was brilliant. Professional, understanding, clearly explaining and answering my queries. My first experience of hearing aids but gave me complete confidence. Definitely recommend.

Joby Jose.
I've been hard of hearing for years. I was a little worried & kinda sad about getting old etc.
Joby really helped me get comfy, educated & made my feel human again.
His explanation was clear & I feel very well taken care of.
This is the start of a new journey for me & Joby was the best guide.

From the moment Harisanker Bindu introduced himself to the completion of my appointment, I was impressed by his friendly approach, his patience with my hearing difficulty and his reassuring manner. Following my hearing tests he explained in detail the extent of my lack of hearing before going on to suggest my best options for a pair of hearing aids. I came away reassured with a comfortable pair of aids which have greatly enhanced my hearing ability. Many thanks for conducting such a professional appointment Harisanker.

Very professional experience from start to finish. All steps explained and the hearing test done and results discussed and options explained. The fitting of hearing aids done all at the same time, including setting up the app on my I Phone. Left with an excellent booklet going over all of the facts. Can't thank Jessica enough!

Hari was very professional and polite. He gave some great advice and shared his technical knowledge

Very good thorough service from when the appointment was booked through the assessment to fitting by Rowan.Excellent service , thank you.

I had a consultation with Pranosh at East Preston feeling slightly nervous but was quickly put at ease by his clear, friendly and efficient Manner. I came away comfortable with my first hearing aids. I would certainly recommend Pranosh to others. - Irene D

From start to finish was excellent - my appointment was punctual and Harisanker made me feel at ease. The whole procedure time wise surprised me in how quick the process of assessing my hearing to being issued with a pair of hearing aids. All this was carried out in less than 40 minutes. So far so good the hearing aids have made so much difference to my quality of life.

Easily booked and attended appointment 4 days later. Very good audiologist less than an hour later I was fitted with my first hearing aids and able to hear with clarity for first time in several years. 2 weeks later have no issues. Enjoying hearing correctly again.

My husband, Philip, took time off work to have a 10 am appointment on Monday 17th August. It was confirmed via text to his mobile and also via email. By 11 am the audiologist had not turned up so he went to work. I rang the company asking for an explanation and the lack of communication. After waiting at least 10 minutes to be connected I was told the audiologist had tried to contact us. I asked what number they used and was told my mobile number!! They did not have this number until I rang in with the complaint. I requested an apology and was told a lady audiologist would ring. After several emails (unanswered) she called to say there was no access to our property- a complete lie and also that she had rung several times - again there were no missed calls - besides we were both in and would have heard. The next day we got a call from a male audiologist apologising for not turning up -once again giving the same excuse . They asked if we would make another appointment- this would mean two mornings of missed income - so yes we would go ahead as long as we were given a considerable discount on products purchased- we have not heard anything since. Do not use this company as the whole experience was a shambles!!

Absolutely first class service from the very first contact. Helpful beyond belief and a fantastic price. I couldn't be more pleased with the service I have received. Fully recommend if you are looking for a great buying experience.

Very efficient and information clearly given.

Pranosh James was very thorough in his assessment. He understood my needs exactly and took time to talk to me about them and show me the graphs from my test. I am very satisfied both with the way I was treated and with the excellent service. I would recommend the Hearing People without hesitation. Thank you.

Very professional experience, everything explained in depth...thankyou

With some prompting I made an appointment on-line and was surprised at the choice of times available.
Friendly efficient service, a hearing test confirmed what I thought and hearing aids were supplied, calibrated, fitted , tested and care procedures fully explained. A week on and I'm getting used to them and find them very helpful.

All through the testing and subsequent aids fitting Geethu explained the processes thourghly, and in a friendly manner which put me at ease. The service I received was first class.

Explained what was happening to my 89 year old mother very clearly . Did not rush the appointment .
My mother was very anxious but they talked her through each part of the assessment & explained about the hearing aids . Gave her the opportunity to take them in & out .Time to ask questions .
Both ladies the Audiologist ( we had a student too ) were very competent .
There is a lot of information to take in & I think helpful to have a relative present .

Friendly, welcoming, on time and efficient.