Honest Utility Group Reviews 

109
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I cannot recommend Pam from honest utility group enough. Pam has been completely transparent throughout the whole process and has been really patient with working around my always changing work schedu... Toon meer

Beoordeeld met 5 van de 5 sterren

Pam Crake at Honest Utility Group was extremely helpful in finding us a cheaper gas deal than we are currently paying. No drama, not pushy, just a nice person to do business with. Will recommend.

Beoordeeld met 5 van de 5 sterren

I was extremely pleased with this service. Everything went smoothly, all the tradesmen were polite, honest and great at there job. Office staff left me messages and emails on arrival times an... Toon meer

Beoordeeld met 5 van de 5 sterren

Massive thank you to Liam at Honest Gas and Power. We are a social club and Liam managed to get us over £4k refunded from our gas/electric supplier, and got the bills reduced moving forward. He also g... Toon meer

Bedrijfsgegevens

  1. Nutsaannemer
  2. ook in
  3. Afvalverwerkingsbedrijf
  4. Drinkwaterbedrijf
  5. Elektriciteitsbedrijf
  6. Telefoon- en internetdienst
  7. Zonne-energiebedrijf

Geschreven door het bedrijf

We're your 'in-house' team handling your energy-related and business services. We help our clients save time, money and hassle by handling everything from their Energy Procurement to everyday business services. They see us as an extension of their team, providing expert advice and troubleshooting so they don't have to. No pressure. Full transparency. 5-star service. We're Honest. 


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

109 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(109)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

the workmen were respectful

A huge upheaval and I certainly wouldn't want to go through the experience again, but all worth it in the end as the house is definitely warmer, drier and the bills reduced so far. The workmen were respectful of the house and its contents and were attentive when called back for minor faults.

22 maart 2024
Beoordeeld met 5 van de 5 sterren

They came and installed kitchen and…

They came and installed kitchen and bathroom fans for me. Lovely workers and very happy with the job. DEFINITELY recommend them, everything's working great after testing it all for many weeks. Very reliable company and cleaned up afterwards too. Thanks so much.

27 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Damien was absolutely brilliant- always…

Damien was absolutely brilliant- always replied quickly, really cared and did what he said he’d do- totally reliable! Thank you so much- we have the builders in at the moment and they are polite and considerate- can’t wait to get the system up and running!

9 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good experience with change of supplier

The Honest Group managed our charity's transition to a new and more suitable energy provider. Our contact, Arran Quinn, provided a superb service. He kept in close contact and explained everything clearly. I can recommend the company as a broker and was very impressed with Arran's support.

22 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended

Highly recommended!
Do not put the phone down on these guys as I am usually tempted to !
Really do live up to their name.
Everything was made very clear and very easy by Damien and Beth from start to end of our installation.
Very professional very helpful and nothing was to much trouble
I would highly recommend this company !
And I am already reaping the benefits.
Thank you so much guys !

1 mei 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good energy quotes obtained and service…

Good energy quotes obtained and service with helpful information provided.

Quite persistent with constant calling and sales-like tactics, however. Not appreciated when extremely busy. Shame as it would have been 5 stars otherwise.

1 april 2024
Review zonder uitnodiging
Logo Honest Utility Group

Antwoord van Honest Utility Group

Hi Lisa

Thank you very much for your feedback. We sincerely appreciate your kind words regarding the quality of the energy quotes and the helpful information provided.

We apologize for any inconvenience caused by our level of communication. We understand that being extremely busy can make such interactions unwelcome. Your feedback is invaluable to us, and we will certainly take it into consideration to improve our approach and ensure a better experience for our customers in the future.

If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out to us. We are committed to providing excellent service and are grateful for the opportunity to serve you.

Daniel
Director

Beoordeeld met 5 van de 5 sterren

Fantastic

I would just like to thank Stephen and the solar team for all of the work they carried out installing solar panels, hybrid inverter and batteries. From start to finish, the team were fantastic. We went through all of the specifications in detail and it's now much cheaper to supply the existing air source heat pump with solar generated electricity. I couldn't recommend Stephen and the team highly enough. They were knowledgeable, polite, tidy and respectful throughout the job.

31 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First Class

I first became aware of Honest Electricals when they carried out work at my parents home installing and commissioning a PV system under a scheme as my parents are elderly, and I am glad I did.

From the very start with my initial enquiry call, through system design and quote, to post installation follow up Stephen and the team have been amazing, to the point where I almost don't know where to start with this review.

Technical perspective: Stephen and the team ensured they listened to my needs fully, exploring different options for both the current need and also future needs to ensure my system was future ready and we finally settled on 6kw of PV panels, 13kw of battery storage and a Solar diverter to send excess electricity to heat my domestic hot water.
The results speak for themselves, over the four weeks after commissioning, my electricity bill is in the region of 20p per day and my domestic gas usage to heat water has reduced by over 50%.

Customer Service perspective: Its hard to sum this up adequately, nothing was too much trouble before, during and after installation.
Stephen and the team ensured I was kept informed of plans and timelines, they ensured that I didn't get the job THEY wanted to install but got the job I wanted installed, all while acting as the experts that they are, so that in the end the installation was a job both they and I are proud of.

Customer Focus perspective: Stephen and the team that did the installation were warm, friendly and approachable and were clearly focused on not just doing a job but doing a GOOD job which could be seen in not only the standard of their work but the pride they took in that standard.
As I work from home, I was around during the installation and the three guys didn't just interact with myself and my wife in relation to the job, but laughed, joked and had fun as they worked.
In short, and I chose these words carefully, it was an absolute pleasure have the guys in my home and would do so again any time.

To sum this review up, I have had a first class system, supplied by a first class company, installed by three of the nicest people you could ever meet.

13 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Arrun was super helpful

Arrun was super helpful, efficient and got our charity a great deal even working with me while I was travelling in the USA. We will definitely use Honest Group again!!!

23 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Arran at Honest was really helpful

Arran at Honest was really helpful, friendly and efficient in helping us negotiate electricity and waste collection contracts in order to save significantly. The after-care has also been great by Arran checking that new contracts are well-managed and being able to follow-up on any issues direct with the supplier to make sure we had great service. I would highly recommend Honest without hesitation.

18 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As a small expanding business Arran…

As a small expanding business Arran Quinn has just secured myself a second utility contract that is an amazing deal.
I will definitely be working with him and the Honest Utility Group for all future Utility contracts I couldn’t recommend any higher for the service provided
5*+

15 maart 2024
Review zonder uitnodiging

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