Fantastic Customer Service. Around 6 months after buying some led candle bulbs from The Led Specialist,one of the bulbs started to flash. I contacted the Led Specialist and Martin sent me a new bulb... Toon meer
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fantastic service and support. dealt with post purchase issues quickly and without any trouble so I feel confident buying from them in the future. Martin and David have both been brilliant Irfan
Light supplied in good condition. Design is modern with easy bulb change. Dusk Dawn operation is ok. Need 2 people to install correctly as the light requires terminal block connection. One to hold lig... Toon meer
Rang them at 1500 hrs on Friday 31st May to see if by using RM Special Delivery, which was a cost option, if they could definitely get my two outside Phillips Raccoon LED stainless steel light... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The LED Specialist is the UKs largest stockist of LED Lightbulbs*. The LED Specialist only sells reliable LED lighting brands which you can trust for performance, longevity and quality. These brands include Philips LED lightbulbs, Osram LED lightbulbs, LEDvance LED lightbulbs, Segula LED lightbulbs, Calex LED lightbulbs, Integral LED lightbulbs, Plumen LED lightbulbs, Bell LED lightbulbs and Crompton LED lightbulbs, plus many more.
Contactgegevens
121 Loverock Road, RG30 1DZ, Reading, Verenigd Koninkrijk
- 01189507125
- sales@theledspecialist.co.uk
- theledspecialist.co.uk
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Fast delivery!
Great prices, great customer service
Great prices, item promptly delivered. Unfortunately the item arrived broken (Royal Mail fault) but the LED specialist sorted the issue very quickly. Will definitely use again. 👍
Good choice of led bulbs
Good choice of led bulbs and the adaptors were in stock too. They arrived very promptly
Outstanding Support
Outstanding support from Andrew who helped me find a match for some ten year old leds previously installed in my home.
Product as described
Product as described, order fulfilled within 48 hours at an excellent price. I couldn’t have asked for more.
I'd bought a new light fitting from…
I'd bought a new light fitting from argos and was confused by the LED bulb sizes....I had no clue. Consequently I bought what I thought was correct from Tesco ...wrong. Light given out wouldn't light a shed up.
Did a search online for help and first 2 places offered little or no help. Sent the same email to "TheTheLEDspecialist" and got a reply within half an hour. Andrew suggested that I'd probably got the maximum wattage wrong and asked for the product barcode.
I duly sent this in and the following morning I got a comprehensive email giving the product details spec of bulbs and 3 recommendations for bulbs near to the Halogen size I'd previously had.
I ordered the brightest one and they came next day. Light was perfect but my partner decided she'd prefer the softer light.
I got back to "TheLEDspecialist" and told Matthew this time what I'd like to do and he sorted the new bulbs, sent out the invoices and said once I get the new bulbs just return the first set in all original packaging with the invoice and they'll refund my payment.
Can't fault the service, the information and the people who I dealt with here. If only all businesses were run like this. If they are this good at selling just 3 bulbs then I can't even imagine how good they are at a full lighting package. Just a fantastic experience and I can't thank them enough or praise the service. They are now my one stop shop for anything LED and lighting.
My advice is don't bother with anywhere else, use these guys and I promise you won't be disappointed. Well worth 100 stars let alone 5. Thank you.
LED lamp
Needed a special led lamp quickly. Paid a bit extra for 24 hours delivery. Lamps are a bit expensive but they’re not easy to get hold of so the service is quick & efficient
Bright and functional
Bright and functional. Don't notice the difference between this and old halogen lighting.
Dealing with David was easy
Dealing with David was easy, professional and always helpful
website keeps emptying my basket and…
Website keeps emptying my basket and does not remember settings for inc/ex VAT.
That said they have a good range of bulbs that you won't get in many places.
SCAMMERS. Do NOT use this company.
SCAMMERS. Do NOT use this company.
Ordered a product, no confirmation was sent. Waited over a week and no communication. Had to contact them myself. Was then told they were listing and selling a product on their website which they didn't actually have. Was told they would rectify it and remove the product from the website – which never got removed. Was promised they would keep in touch and let me know the following week with an update of when they would expect the product in, while still keeping my money, but they never contacted me.

Antwoord van The Led Specialist
Really knowledgeable about their products
They know everything about their products and what you might need. They also go above and beyond to send the right product at the right price to you.
Apologies for poor review of incorrect company.
Apologies for review attributed to yourselves. It has been listed,as you point out to incorrect company. It should have gone to led bulbs as previous reviews.
Sorry again for this. I have reviewed as 5 stars for the professional way you have dealt with my incorrect review. Phil

Antwoord van The Led Specialist
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