Fantastic Customer Service. Around 6 months after buying some led candle bulbs from The Led Specialist,one of the bulbs started to flash. I contacted the Led Specialist and Martin sent me a new bulb... Toon meer
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fantastic service and support. dealt with post purchase issues quickly and without any trouble so I feel confident buying from them in the future. Martin and David have both been brilliant Irfan
Light supplied in good condition. Design is modern with easy bulb change. Dusk Dawn operation is ok. Need 2 people to install correctly as the light requires terminal block connection. One to hold lig... Toon meer
Rang them at 1500 hrs on Friday 31st May to see if by using RM Special Delivery, which was a cost option, if they could definitely get my two outside Phillips Raccoon LED stainless steel light... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The LED Specialist is the UKs largest stockist of LED Lightbulbs*. The LED Specialist only sells reliable LED lighting brands which you can trust for performance, longevity and quality. These brands include Philips LED lightbulbs, Osram LED lightbulbs, LEDvance LED lightbulbs, Segula LED lightbulbs, Calex LED lightbulbs, Integral LED lightbulbs, Plumen LED lightbulbs, Bell LED lightbulbs and Crompton LED lightbulbs, plus many more.
Contactgegevens
121 Loverock Road, RG30 1DZ, Reading, Verenigd Koninkrijk
- 01189507125
- sales@theledspecialist.co.uk
- theledspecialist.co.uk
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A surprisingly quick and easy…
A surprisingly quick and easy experience. Six LED bulbs were bought at the 50% off sale price. I could not have been more pleased after searching many other sources but not finding these 13w bc bulbs. They were despatched and delivered very quickly. A very good experience.
MR16 Replacements
I contacted David Major regarding the replacement of MR16s which light some paintings. The colour has to be exact and the same regardless of wattage or beam angle. Philips Expert Color were specified along with the appropriate transformers and all sent to me very quickly.
They have met my specification perfectly.
As they are all the same colour (2700) they produce an excellent warm light that is perfect for the application.
My electrician was also very impressed so thanks for your advice and help. David was most helpful and would recommend him and theledspecialist.co.uk for any lighting application.
Excellent customer service
I ordered two high-power bulbs late one evening, and they were despatched the next morning, arriving two days later by normal post. Unfortunately, and surprisingly, one of them blew within minutes, so I had to return it, and received the replacement the next day. I am impressed by the company's efficiency.
If you're after bulbs, this is the place to get them from
With the plethora of choices available with the advent of LED bulbs, I find myself returning to The Led Specialist as a shop to buy bulbs from.
Why? Trustworthy and knowledgeable advice from subject matter experts coupled with a great website which is easy to use and find what you're after.
What more could you want? I'm certainly happy
LED Specialists cause stress and hassle…
The LED Specialists cause unnecessary stress, anxiety and hassle. They took payment but did not send any confirmation of my order. I had the hassle of finding their email address and had to contact them about the problem. They were helpful but did not provide any explanation. Before they sent the confirmation email I had the horrible feeling I had been scammed which was completely unnecessary and unpleasant. Fortunately I used PayPal to pay so I would not have lost any money but it is still a lot of completely unnecessary hassle to sort things out.
Have had problems in the past with…
Have had problems in the past with being sent the wrong items (twice) but not this time. Prompt dispatch, secured packaging..all as it should. thanks
Bulbs were terribly packaged.
Bulbs were terribly packaged, around three miles of clingfilm around the package the bulbs come in. Then in a plastic bag, so no real resistance to a drop. Unsuitable for posting. Took quite a while to get here, too.
Bulbs were fine, how, I'll never know!
Won't buy from this site again.
Excellent Service,
Excellent Service,
So Helpful, I would highly recommend.
Prompt, efficient, helpful
Very prompt, efficient and helpful service.
Bulbs arrived next day after ordering.
Competitive pricing.
Outstanding Experience
Finding a reliable LED supplier was a massive headache as there are a lot of suppliers out there and it is not easy identifying the good from the bad. I am so pleased that I looked at Trust Pilot reviews. As a complete LED novice, I had no real idea what I needed and Matthew went out of his way and offered me endless advice and support over many weeks regarding LEDs and their installation. He even put me in touch with Vel at the manufacturer who was also a credit to his organisation. It was a genuine pleasure dealing with this company and I will be sure to tell anybody I know who asks me about LEDs in the future.
Fantastic support and service
Fantastic support and service. I placed a large order of Phillips LED lamps to replace Halogens in our theatre space. The ones I wanted are out of stock but the specialist, David, found an alternative and contacted me straight away to make arrangements. Unbeatable price and service.
Great service
I emailed to let them know a couple of Philips GU10 bulbs had blown, not expecting anything really - replacements arrived in the post the next day. Thanks chaps!
Outstanding service
Outstanding service. David's price was 40% below Amazon. Always quick to pick up the phone. And always very knowledgeable and helpful. I'm definitely staying with this company from now on.
Excellent customer service
Excellent customer service regarding a faulty bulb, David Major was very helpful, very honest regarding warranty and solved our problem without hassle. Would be more than happy to deal with this company again.
David was knowledgable and assisted me…
David was knowledgable and assisted me in buying the most appropriate light bulbs for my needs. Highly recommend.
They made it easy
I am absolutely clueless when it comes to replacing bulbs with ones that look the same. I reached out for help and emailed with a picture of my old one. David emailed back straight away with a suggestion which was better value than I was expecting! They had stock in so being local I was able to get all sorted same day.
Good advice and great service. Thank you
Very unhelpful
Very unhelpful, Take extreme care choosing as this company is terrible about exchanges. Guess they haven't got their book about good customer service yet.
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