The Letting Partnership Reviews 

597
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Thank you as always ! Fourth time returning and previously used with another company Superb support from polite professional positive staff at The Lettings Partnership. CMP is a very th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The CMP HealthCheck process was clear, straightforward, and very helpful. The team was professional and supportive throughout, making the whole process smooth and easy to complete. We’re very pleased... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

MK Estates Iford BH7 have completed & passed our property mark client money health check recently. We found the service provided by the letting partnership was great! Picked up the phone to our que... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have just completed and passed our annual health check with The Letting Partnership and they were great through the whole process. Each person I spoke with came across approachable and happy to he... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Business to Business-service
  2. Accountantskantoor
  3. Makelaardij

Over The Letting Partnership

Geschreven door het bedrijf

* Winners of The Queens Award for Enterprise 2021 *

The Letting Partnership offer cost effective outsourced client accounting services to letting agents all over the UK, freeing time for property professionals to focus what they do best: growing their business.
Recognised Propertymark industry suppliers, The Letting Partnership offer the only alternative to an accountants report required for member agents.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

597 reviews

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4,8

Alle reviews

(597)

16 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Easy and stress free process.

Easy and stress free process.
The team is very polite, friendly and helpful, especially Joanna.
Happy to recommend.

19 december 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hello Nino,

Thank you for your kind words and recommendation which have been shared with the team.

We're delighted that you found the service stress free and hope to work with you again next year.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service from the team as always very professional and happy to answer any questions we had. Make the whole process as smooth as possible. Would highly recommend.

13 december 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Jackie,

Thanks for taking time out to leave us a review for our client money HealthCheck. We're delighted to hear that you are so happy with the service you received and your recommendation.

We hope to see you again next year.

Beoordeeld met 5 van de 5 sterren

Fantastic!

This is my 4th year of using The Letting Partnership for my annual Healthcheck and the service provided has always been faultless.
I wouldn't hesitate to recommend them.

4 december 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Harriet,

Thanks so much for taking the time to leave your feedback. We're happy to hear that you have continued to have great experiences with our service and hope to see you again next year.

Beoordeeld met 5 van de 5 sterren

The experience was great and easy

The experience was great as it was easy to complete the client money health check as everything on the form was very detailed, we had no issues and had great communication with yourselves throughout the experience. Thank you for all your help.

30 oktober 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Dilraj,

We're delighted to hear that you had such a positive experience with us and hope that this means you'll come back to us for next year's HealthCheck.

Thank you for taking the time to leave us your feedback.

Beoordeeld met 5 van de 5 sterren

A straightforward and efficient process

Our letting agency has used the Letting Partnership Client Account Healthcheck service on more than one occasion and we have found the process to be very straightforward, efficient, and cost-effective.
Their employees are clearly very knowledgeable, and friendly and helpful with any questions or queries.
I would highly recommend their services to any letting agency or estate agency handling client funds.

17 november 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Matthew,
Thank you for taking the time to leave your positive feedback for our HealthCheck service and team. Your kind words have been passed to all involved who will be delighted.
As you have spotted, we specialise in all matters client accounting and do more than just the HealthChecks, so if there is anything else we can help you with please get in touch.
Otherwise we hope to see you again next year for your HealthCheck

Beoordeeld met 5 van de 5 sterren

Very efficient

Very efficient, helpful and professional staff. Always a pleasure to deal with over the phone, especially Joanna who has a very friendly way about her.

30 november 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Aidan,

Thank you for taking time to leave us a review of our HealthCheck service and team.

Your kind words have been shared with the HealthCheck team and with Joanna, who will be delighted.

Beoordeeld met 5 van de 5 sterren

Great service and a friendly team

We have used The Letting Partnership for a few years now to do our annual client accounting healthcheck. All the team are friendly, helpful and provide a first class service. Thank you.

30 november 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Daryl,

Thank you for your review of our HealthCheck service.

We're delighted that you have continued to have positive experiences with us each year and hope to see you again next year.

Beoordeeld met 5 van de 5 sterren

Straight Forward

I have just completed the annual Propertymark health check through the Letting Partnership again this year and the process is very straight forward and stress free. The staff are very friendly and knowledgeable and are always on hand to answer any queries.

22 november 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Caroline,

It's great to see that you came back to us again this year for your annual client money HealthCheck.

Thank you for taking the time to leave us your feedback. We're delighted to hear that you are still happy with the service you received and hope to see you again next year.

Beoordeeld met 5 van de 5 sterren

Thank you TLP

As a new start up business, i was hesitant to have any further additional costs for services, however The Letting Partnership have proven to me that they are a service that i didn't even know i needed. They are likely one of the best decisions i have made as a start up company, and look forward to growing my business with them over the coming years. Their team is always extremely pleasant to talk to, and go above and beyond to help. I am sure i have been a very difficult client with the amount of assistance i have required, but yet never made to feel that way. I could only dream of having a team in my own business like them. Thank you The Lettings Partnership.

22 november 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Harry,

Thank you so much for leaving such a wonderful review for our client accounting service. Your kind words have been shared with the team.

We're absolutely delighted that you decided to join us and pleased to see that your portfolio is already growing. We look forward to a long and happy working relationship.

Beoordeeld met 5 van de 5 sterren

Annual Healthcheck

Very straightforward process to do the annual healthcheck.

Two points - 1. it would be so much easier to do the Healthcheck if we could save the questionnaire whilst doing it. We currently have to book out an hour in our day to complete the questionnnaire - if someone rings up, we get timed out and have to start again - this would make life so much easier if we could save it as we go.
2. If the draft list of questions you need to answer gets changed - can you let us know? We print out the draft questionnaire so we know the dates for bank statements etc and when we went to complete the questionnaire online - the dates had changed and we had to get different bank statements to be able to complete it.

17 oktober 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Fiona,
Thank you for using our HealthCheck service and for taking the time to leave your feedback.

We understand your frustration with not being able to save as you go on the online form however there is a reason for this: The data requested is 'time critical' - i.e we capture the data at a particular time (the time of completing the form). If the form were to be completed over several days then the original data from day 1 would be out of date by day 2 which would render the HealthCheck inaccurate and giving out false results. Obviously this is not an option for us.

In order to help with this we do provide a Checklist which you can print off and complete before starting the online form - this allows you to gather a lot of the information ahead of time that is not always to hand.

Regarding your second point - the ‘random month’ bank statement required normally changes on the first working day of every month, but the other questions do not change. We would recommend therefore only printing out the checklist when you are about to start gathering the information.

I hope that helps to explain. We hope to see you again next year.

Beoordeeld met 5 van de 5 sterren

Having an audit can seem a scary…

Having an audit can seem a scary process, but I am happy to say The Letting Partnership make the process very simple, straightforward & also cost effective. I would recommend their services to any letting agent that are audited each year by Propertymark. The team are very helpful and responsive.

9 november 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Veronica,

We're so pleased that you decided to give the HealthCheck a go, and delighted that you had such a great experience.

Thank you for taking the time to leave us your feedback and we hope you'll come back to us for your Propertymark HealthCheck next year

Beoordeeld met 5 van de 5 sterren

It is our first year of using the…

It is our first year of using the Healthcheck service and it was a positive experience all around, much easier than previous accountants audits. Straightforward to submit and those that we dealt with understood the business and working processes making queries easy to work through. Would highly recommend and use again next year.

17 oktober 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Aimee,

Thank you so much for taking the time to leave us such positive feedback from your first time using our client money HealthCheck. We're delighted that it went so well and thank you for the recommendation.
We hope to see you again next year.

Beoordeeld met 5 van de 5 sterren

Another Healthcheck completed with good…

Another Healthcheck completed with good communication and a quick turnaround. Takes quite a while to gather all of the information required but it's so much more cost effective than paying for a full Accountants report.

3 november 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hello Sue,

Thank you for leaving us your positive feedback. We're glad you like the service and hope to see you back again next year.

Beoordeeld met 5 van de 5 sterren

Fantastic experience with Sue and the…

Fantastic experience with Sue and the rest of the team. The whole process was smooth, fast and efficient. This is our third year using The Letting Partnership HealthCheck and they are outstanding in their job.

3 november 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Sanjar,

What a fabulous review! Thank you.

We're delighted that you are so happy with the service provided by Sue and the rest of the HealthCheck team and look forward to working with you again next year.

Your kind words have been shared with the team.

Beoordeeld met 5 van de 5 sterren

Great Service From Start to Finish

First time using this service and found it to be very efficient and professional throughout!

3 oktober 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Richard,

Many thanks for your positive feedback. We're glad you like the service and hope this means you'll be back to us again next year.

Beoordeeld met 5 van de 5 sterren

Makes annual CMP compliance simple and…

Makes annual CMP compliance simple and not time consuming.

18 oktober 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Ian,

Thank you for using our client money HealthCheck service and for your positive feedback.

Beoordeeld met 5 van de 5 sterren

The lettings partnership have taken…

The lettings partnership have taken over the processing of our rents and it’s been a very smooth transition, they are there at the end of the phone if needed, along with guidance all the way. Best decision we ever made! Thank you from Team Urban

27 oktober 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Stacey,

Thank you for taking the time to leave us your feedback for our outsourced client accounting service. We're happy to have you on board and look forward to a long and happy working relationship.

Beoordeeld met 5 van de 5 sterren

Really quick turnaround and the communication was brilliant

It is the first time I have completed the Healthcheck on behalf of the business and thought it was going to be quite a daunting experience. Surprisingly, I found the process fairly straight forward, just takes a little bit of prep beforehand, but submitting the information is easy enough and the checklist really helped. Really quick turnaround too and the communication was brilliant.

26 oktober 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Stacey,

Firstly, thank you for giving our client money HealthCheck a go.

We know that changing from an accountant report to the HealthCheck is sometimes daunting, but as you have found out - it's much easier than you think.

We're glad you liked the service and hope this means that you'll come back to us again next year.

Beoordeeld met 5 van de 5 sterren

Healthcheck review Brilliant

The healthcheck that I filled in online was easy to follow the only downside of it is there is no save button so you have to have all the information ready before you start. They do give you a checklist which is very helpful. Once filled in a member of staff checks the information before sending it to be finalised to make sure you have everything which is briliant. Thank you for a quick turnaround. It is also a lot cheaper than doing an accountant report which I used to have to answer anyway so doing the same thing but a lot cheaper. This time i did not need to aks any questions but the replys I had previously were really professional. You also get a check that everything is ok once you have passed by the business development manager who is very polite I presume they would also contact you if you failed to see how they can help.
Thank you look forward to doing next years check

23 oktober 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Joanne,

Thank you so much for taking the time to leave us your feedback for our client money HealthCheck.

We're so glad that you like the service and appreciate the checklist we provide to help you gather all of the information in advance. The data requested is 'time critical' - i.e we capture the data at a particular time (the time of completing the form), which is why there can be no 'save and return' option.

Your positive review has been shared with the team who will be delighted. We look forward to working with you again next year.

Beoordeeld met 5 van de 5 sterren

I would highly recommend

I have used The Letting Partnership for our Health check for many years now and they are always very efficient, they guide you through the process and discuss your report with you. The staff are knowledgeable and helpful.

I would definitely recommend.

24 oktober 2023
Review zonder uitnodiging
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Antwoord van The Letting Partnership

Hi Jayne,

Thank you so much for your positive feedback.

Your kind words have been shared with the team. We hope to see you again next year.

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