Very dodgy company happy to take my money. Now I'm asking for a refund are demanding ID. That's fine I've provided it and it has a tick saying verified. However when I try to withdraw it still says wa... Toon meer
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Lees wat reviewers zeggen
I had a minted account over 4 years ago, and basically lost money anyway due to all the admin charges. I then sold up and closed my account. I just received a notification from my bank today because t... Toon meer
I only noticed a problem when my monthly subscription failed. I then found the company to be completely unresponsive to messages and no way to contact them. I've tried to withdraw my money but it just... Toon meer
Bedrijf heeft geantwoord
Minted is a lifesaver from both an investment and savings point of view. My wife and I are always worried about having too much cash in the bank and with expenses of running businesses, it's hard... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are a company that makes the buying of physical gold easy, affordable and accessible to the masses. We remove the obstacles of buying gold such as high retail margins and storage costs as well as introducing convenience and simplicity to the process. Our savings plan allows users to set aside money each month which will be invested for them into physical 24kt LBMA certified gold which they can sell or withdraw or purchase additional gold through our platform.
Contactgegevens
Imperial House, 8 Kean Street, WC2B 4AS, London, Verenigd Koninkrijk
- support@theminted.com
- theminted.app
2,4
Slecht
76 reviews
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High handling cost
First time investing in gold and chose minted, I brought 10g which cost £508 but account showed it was only worth £478 the difference was handling cost, if I try to sell I can only get £478 so instead of profit it’s a loss for me
5 december 2022
Review zonder uitnodiging
Antwoord van Minted
Hi there
Firstly thank you for leaving a reply and trying out minted.
At minted we want to ensure our customers have the opportunity to buy gold and silver in a simple, safe and affordable way.
Whenever gold bullion is sold, there is a premium added on top of the market rate (also known as the spot rate) this rate is only given to big banks who buy in very large quantities.
Our premiums on each of our products are very competitive and we want to ensure our customer get the best deals.
When you buy gold you always pay a premium on top of the market rate/value, hence you were charged £508 which included the market value plus or premiums, when you sell on the app we buy back at 98.5% the market rate at that time, hence you were quoted £478. There is no compulsion to sell your gold to minted, you can always get it delivered and choose to sell elsewhere.
At minted we do not charge for storage or insurance for vaulting your gold/silver. We only charge a small premium when buying and this premium decreases the more you buy.
Not only that but we created an app where you can easily manage your precious metals, including buying, selling, delivering and transferring your assets.
We always have special offers on where we reduced our premiums to make it even more affordable for our customers.
Gold is also seen as a medium to long term asset and also as a safe haven
I hope the above gives you some insight into how the precious metal industry works and how the minted business model works.
Once again we thank you for your important feedback and we hope it answers your questions.
Not a way to make a profit
The system and website is great. But, you will not make money.
You overpay for the gold and the cost of them keeping it safe. When you do decide to withdraw your funds, it will inevitably be less than what you put in. So this is not a way of making a profit.
15 december 2022
Review zonder uitnodiging
Antwoord van Minted
Hi there
Firstly thank you for leaving a reply and trying out minted.
At minted we want to ensure our customers have the opportunity to buy gold and silver in a simple, safe and affordable way.
Whenever gold bullion is sold, there is a premium added on top of the market rate (also known as the spot rate) this rate is only given to big banks who buy in very large quantities.
Our premiums on each of our products are very competitive and we want to ensure our customer get the best deals.
When you buy gold you always pay a premium on top of the market rate/value, when you sell on the app we buy back at 98.5% the market rate at that time, There is no compulsion to sell your gold to minted, you can always get it delivered and choose to sell elsewhere.
At minted we do not charge for storage or insurance for vaulting your gold/silver. We only charge a small premium when buying and this premium decreases the more you buy.
Not only that but we created an app where you can easily manage your precious metals, including buying, selling, delivering and transferring your assets.
We always have special offers on where we reduced our premiums to make it even more affordable for our customers.
Gold is also seen as a medium to long term asset and also as a safe haven
I hope the above gives you some insight into how the precious metal industry works and how the minted business model works.
Once again we thank you for your important feedback and we hope it answers your questions.
A great way of buying and selling gold
21 september 2022
Review zonder uitnodiging
Antwoord van Minted
Thank you so much for taking the time to leave us a review! We're happy you are enjoying Minted and we will continue to work to improve our services even more! If you ever have any issues or queries we can help you via our website LiveChat or you can send us an email at support@theminted.com.
Why have I found this app so late
Why have I found this app so late
😭
I saw a girl promote this on jnsta
Can you advertise this app more please kn social media
15 augustus 2022
Review zonder uitnodiging
Antwoord van Minted
Thank you for taking the time to leave us a review. We are happy your are enjoying Minted and we will continue to work to make things even better for you!
Convenience at it's best!
I have been using the app for the last 8 months both as a monthly plan and one-off buy. The whole process is super smooth, convenient, and offer best rates (compared with other retailers where you can buy physical gold). The storage is covered in the purchase cost which is huge peace of mind as you don't need to worry about security. I have not sold or got delivered gold with them so can't comment on those features yet.
Now coming to what needs to improve. The app is still very basic and lacks important functionality which you need as an investor and you end up using multiple resources; (1) There is no gold price historical chart, (2) It doesn't show how much you gained or lost, and (3) It doesn't show a chart how your portfolio is building overtime.
13 augustus 2022
Review zonder uitnodiging
Antwoord van Minted
Thank you so much for taking the time to leave us constructive feedback. We have taken note and will continue to work to make things even better for you! If you have any questions or need help when it comes to selling gold or withdrawing funds please remember that you can always reach us on our Livechat!
Love this app!
Love this app!
So effortless to save and feel so much more secure with my savings in gold rather than cash !
11 augustus 2022
Review zonder uitnodiging
Antwoord van Minted
Thank you for taking the time to leave us feedback. We will promise to continue to work to make things even better for you!
I have been using the app since last…
I have been using the app since last year May 2021, great interface, easy to buy and sell gold. No issues
21 april 2022
Review zonder uitnodiging
Antwoord van Minted
Thank you for taking the time to leave us feedback. We will continue to work to make things even better for you!
Great app
Great app, easy to use, can't wait till they have silver!
21 april 2022
Review zonder uitnodiging
Antwoord van Minted
Thank you for taking the time to leave us feedback. We will continue to work to make things even better for you! Vaulted Silver is now available for purchase on our app and website so be sure to check it out!
Very convenient app and team has a…
Very convenient app and team has a lovely attitude
12 maart 2022
Review zonder uitnodiging
Antwoord van Minted
Thank you so much for taking the time to leave us feedback. We will continue working to make things even better for you!
£30 a month
£30 a month, that a lot high not a lot of people can afford that especially nowadays, it would have been best to let the customer had a choice and less this app is only for the well-off, what I mean if the customers could afford £5 one month then buy gold for that amount and the next month if the could afford £20 then they will buy gold for £20 and so on.
26 januari 2022
Review zonder uitnodiging
Antwoord van Minted
Thanks for choosing Minted and sharing your thoughts. Our mission is to make gold simple and affordable and as the cost of living increases we understand that it is more difficult for people to commit to fixed amounts. To help with this, we have reduced ALL our rates, so Minted is now one of the cheapest gold retailers in the UK. We are also working on developing a product that will allow customers to buy gold in variable amounts depending on their affordability month to month. Helping to put people in a position where they can build for their future is what Minted is about and we will continue to find ways to make that happen. Thanks again
Really easy to navigate around on this…
Really easy to navigate around on this app. Makes investing so simple!
9 januari 2022
Review zonder uitnodiging
Antwoord van Minted
Thanks a lot for sharing your feedback with us. Our goal is to make buying precious metals simple and affordable and we’re glad to hear you’re enjoying the app. We’re always introducing new features, which we are sure you'll love as well!
gold for £30 a month
Thanks to Minted I have been buying gold each month for the last 8 months, usually when you think of buying gold it is very expensive and hard to purchase but with this app I have been buying £30 worth of gold each month, which is a pretty good deal for me, I am not good with the crypto world but I know you can never go wrong with gold, so I picked this method to save for my future.
22 december 2021
Review zonder uitnodiging
Antwoord van Minted
We are pleased that you are enjoying the app. We're always working hard to improve, and add new features to the app. Thank you for your feedback.
Would leave 0 stars if I could
Would leave 0 stars if I could. Nothing but hassle since downloading the app. They are very quick to take your money but when you want to sell the gold they forget to tell you at the start that you have to verify with id your account. Once account was verified only allows you to sell full grams of gold not any part shares you own for savings account.
Honestly everyone avoid this app better off finding a site that actually works properly
6 november 2021
Review zonder uitnodiging
Antwoord van Minted
Hi Wayne,
Thanks for the honest feedback. As a regulated company, we have safeguarding measures in place to keep your account safe. With regards to the option to sell decimals, we’ve taken your feedback onboard and this is a feature that will be included in the next release. Thanks for helping us to improve.
Minted
I was genuinely surprised to see how…
I was genuinely surprised to see how easy it is to buy Gold. The platform is very easy and simple to navigate. Any queires I had they were very quick to get back to me with impeccable customer service! Cheaper than most gold buying platforms!
Highly recommended
4 mei 2020
Review zonder uitnodiging
Get minting!
I didn’t realise how quickly and easy it would for me to purchase gold without breaking the bank. Being able to set an affordable plan and knowing that I could change the amount or pause my plan at any time has given me that much needed flexibility. I would highly recommend this app to family and friends.
23 april 2020
Review zonder uitnodiging
User friendly is an understatement
I haven't come across an easier platform to invest in gold. I was already in and that was before I realised the minted app is far cheaper than others on the net.
22 april 2020
Review zonder uitnodiging
Minted is a lifesaver for savings and gold investment
Minted is a lifesaver from both an investment and savings point of view. My wife and I are always worried about having too much cash in the bank and with expenses of running businesses, it's hard to keep on top of finances.
I first realised the value of Gold after seeing the price of her wedding ring increase, so to put a £50 a month investment which I could access anytime was a no-brainer.
Highly recommend this app. P.S they're always bringing in new features and additional services.
21 april 2020
Review zonder uitnodiging
This has come at the
This has come at the right time. Gold is the best way to safeguard wealth and the guys at Minted are offering a top service..
5 april 2020
Review zonder uitnodiging
Hassle free saving..
This is the perfect way to buy gold and save! without any hassle. Shahad explained everything so simply, easy to set up with no hassle. I would highly recommend Savings Mint to everyone, it’s the way forward!
5 april 2020
Review zonder uitnodiging
Great app and company
Great app and company. The app is very easy to navigate and it’s a great looking app. I’ve never had a crash or any issues. I recommend this app to everyone.
5 april 2020
Review zonder uitnodiging
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