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The Mortgage Broker Reviews 

2.704
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Fantastic service from Suzy Allen! I can’t recommend Suzy enough! She’s been absolutely brilliant throughout the whole mortgage process. I’ve changed my mind so many times, but she’s alwa... Toon meer

Beoordeeld met 5 van de 5 sterren

Rae Smalley and Monsoor Malik and the team were brilliant from start ti finish of the Application process. Monsoor gave very goid advice and was able to secure three great offers. Rae also gave me f... Toon meer

Beoordeeld met 5 van de 5 sterren

I have to say the service from start to finish was excellent. Clive and his team were amazing. Mortgage agreed with super speed. The company beats any high street bank for their service. So much so I... Toon meer

Beoordeeld met 5 van de 5 sterren

Jodi is the absolute GOAT of a Mortgage Broker. Her professionalism, knowledge and expertise are absolutely world class and you are in safe hands with of the TMB clan.

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. ook in
  3. Financieringsmakelaar
  4. Inkomensbescherming verzekering
  5. Tussenpersoon voor levensverzekeringen
  6. Verzekeringsmakelaar

Geschreven door het bedrijf

Rates can be searched in seconds. Giving yourself certainty cannot. The Mortgage Broker is a UK-wide mortgage and protection advice business built around one simple belief: digital speed should make advice faster and easier, but never less personal or bespoke to your circumstances. We call that fast certainty. A mortgage is rarely just a rate as it can be a first home, a deadline, a growing family, a business owner with complicated income, a previous credit problem, a property portfolio or simply someone trying to work out what is genuinely affordable. Our job is to understand that picture, search far beyond the online answers you get and give you a clear route forward, with certainty you are making the right financial decision. We combine modern technology with experienced and qualified advisers who take real ownership of your case. Digital tools help us get customers mortgage-ready quickly, search the market efficiently, manage information and keep applications moving, but all the advice remains human and personal. You get a real person who understands your circumstances, explains the pro's and con's properly and stays close from first enquiry through application, mortgage offer and completion. Our service then includes a free 24/7 mortgage monitoring service thereafter. We help customers with a Mortgage in Principle, first time buyer mortgages, remortgage advice, moving home mortgages, bad credit mortgages, self-employed mortgages, buy to let mortgages, new build mortgages, protection, life insurance and later life mortgages. We also regularly help company directors, contractors, portfolio landlords and customers with complex income or circumstances that do not fit neatly into a standard high-street lending box. We have access to 130+ lenders and more than 25,000 mortgage and protection products. But choice on its own is not advice. We do not hand you thousands of products and leave you to work it out. We narrow the market, explain what may suit your circumstances and recommend an approach designed to be suitable, sustainable and affordable. If the right answer is to perhaps wait, prepare differently or reconsider the route, we will tell you that honestly rather than push you into the wrong decision, or suggest any mortgage product that doesn't maximise your opportunities. The customer reviews on this page regularly talk about clear explanations, responsive communication, professional support, reassurance and advisers who make complicated situations feel manageable. That is exactly the experience we want The Mortgage Broker to deliver. Where a broker fee applies, we don't ask you to pay it upfront. Under our No Mortgage Offer = No Broker Fee Guarantee, our broker fee only becomes payable after we secure a formal mortgage offer and you choose to proceed. You will not pay us a penny for any advice, guidance or information prior to that. The Mortgage Broker is the trading name of The Mortgage Broker (London) Limited, an appointed representative of Mortgage Advice Bureau Limited and Mortgage Advice Bureau (Derby) Limited. Both firms are authorised and regulated by the Financial Conduct Authority.

Services We Offer

Geschreven door het bedrijf

Mortgage in Principle: Fast certainty before you view or offer
A Mortgage in Principle should do more than give you a certificate. It should help you understand whether your plans are realistic and what you can confidently do next. We look at your income, deposit, commitments and circumstances, then use our lender knowledge and technology to identify suitable options. Where appropriate, we can usually arrange a soft-search Mortgage in Principle in around 15 minutes. Most importantly, there is a real adviser behind it. We will explain what the figure means, what could change it and what you should do before making an offer. A Mortgage in Principle is not a guaranteed mortgage offer. A full application remains subject to lender criteria, affordability and credit checks, property valuation and final approval.
First Time Buyer Mortgage
First Time Buyer Mortgage Advice: From questions to confidence. Buying your first home should feel exciting. The mortgage jargon, affordability calculations and fear of getting something wrong often do not. We help first-time buyers understand what they can realistically afford, how much deposit they may need, what lenders will look at and what happens after a Mortgage in Principle. You are not expected to know the process before speaking to us. Explaining it is our job. Your adviser will stay close as you move from getting mortgage-ready to making an offer, submitting the application and securing the mortgage offer—answering the questions that inevitably come up along the way. Your options will depend on your income, deposit, credit profile, affordability, property and individual lender criteria.
Remortgage Advice
Remortgage Advice: Compare before you simply stay where you are Your existing lender will usually make it easy to stay. Easy and suitable are not necessarily the same thing. When your current deal is ending, we can compare a product transfer with remortgaging to another lender across our wider panel. We can also consider changes in your circumstances, property value, mortgage term or whether additional borrowing is appropriate. The objective is not to move your mortgage for the sake of moving it. It is to understand the genuine options available and make an informed decision before your current deal expires. Your options will depend on your mortgage, property value, income, affordability, credit profile, fees and lender criteria.
Moving Home Mortgage
Moving Home Mortgage Advice: Keep the mortgage side under control Moving home already involves enough moving parts: buyers, sellers, estate agents, solicitors, chains, dates and sometimes some very tight deadlines. Your mortgage should not add unnecessary uncertainty. We can help you understand how much you may be able to borrow for your next home, whether an existing mortgage could be ported, what alternative mortgage options are available and how your sale and purchase affect the numbers. From the early affordability conversation through to mortgage offer, our job is to keep the mortgage side clear and moving while you concentrate on the move itself. Mortgage availability remains subject to affordability, credit checks, lender criteria and property valuation.
Bad Credit Mortgage
Bad Credit Mortgage Advice: Facts first. No judgement. A missed payment, default, CCJ or previous financial difficulty is part of your financial history. It is not the whole story. Bad credit can affect which lenders and mortgage deals are available, but different lenders assess credit issues differently. Our advisers look at what happened, how long ago it happened, your current position, income, deposit and wider circumstances. We then assess whether there is a realistic mortgage route available. If there is, we will explain it clearly. If the better answer is to wait or improve something first, we will tell you that too. Mortgage approval cannot be guaranteed and will depend on your individual circumstances and lender criteria.
Self-Employed Mortgage
Self-Employed Mortgage Advice: Your income deserves more than one formula Being self-employed does not mean every lender will look at your income in the same way. That difference can matter. We work with sole traders, freelancers, contractors and company directors, including customers whose income comes from salary, dividends, retained profit, day rates, contracts or more complex business structures. Rather than forcing your finances into one lender's calculation, we look at how different lenders may assess your circumstances and identify those that could be a better fit. The objective is simple: make sure the lender understands the income properly before deciding whether the mortgage works. Options depend on income evidence, trading history, business structure, deposit, affordability, credit profile and lender criteria.
Buy to Let Mortgage
Buy to Let Mortgage Advice: Built around the property, the landlord and the plan A first rental property and a substantial property portfolio are not the same mortgage case. We support new landlords, experienced investors and portfolio landlords with buy to let mortgages, buy to let remortgages, limited-company borrowing and portfolio lending. Our advisers consider the property, rental income, deposit, existing portfolio, ownership structure and wider finances before looking at which lenders may suit the case. We can also help with more complex structures including limited-company and SPV buy-to-let borrowing. Mortgage availability remains subject to lender criteria, rental assessments and valuation. Tax treatment depends on your circumstances and independent tax advice should be taken where appropriate.
New Build Mortgages
New Build Mortgages: When the deadline is real, preparation matters New-build purchases often move to somebody else's timetable. Reservation deadlines, developer incentives, property type and lender-specific new-build criteria can all affect which mortgage options are realistic. We help customers get mortgage-ready early, arrange a Mortgage in Principle, prepare the information lenders will need and identify lenders whose criteria and timescales fit the purchase. When timing matters, speed is useful—but only if the case has been understood properly first. That is our approach: prepare early, identify the right route and move quickly when required. Mortgage options remain subject to affordability, credit checks, lender criteria, property valuation and personal circumstances.
Protection
Protection Advice: Protect the life behind the mortgage A mortgage works while life goes roughly to plan. Protection is about considering what happens when it doesn't. Our protection specialists advise on life insurance, critical illness cover and income protection, looking at your mortgage, family, income, existing cover, priorities and budget. We are not interested in simply adding another policy to a mortgage. The aim is to help you understand the risks worth protecting, what different policies actually do and what level of cover is realistic and affordable. You can then make an informed decision without being pressured into cover you do not understand. Protection is subject to underwriting, insurer acceptance, exclusions and individual policy terms.
Life Insurance
Life Insurance Advice: Clear cover for the people who depend on you Life insurance is not about buying the biggest number on a comparison table. It is about understanding what the people who depend on you could need financially if you were no longer there. We can help you consider your mortgage, family commitments, existing protection and budget, then explain the different ways life insurance can be structured. That could include cover designed to help repay a mortgage or provide wider financial support for your family. We explain what you are buying, why it may be appropriate and what it is likely to cost—without unnecessary jargon or pressure. Applications remain subject to underwriting, insurer acceptance, exclusions and policy terms.
Critical Illness Cover Advice: Financial protection if you suffer a serious illness
Critical illness cover can provide a lump sum if you are diagnosed with a specified serious illness covered by your policy. The Mortgage Broker helps clients understand how critical illness cover works, what conditions may be included and how this type of protection could support their mortgage, family and financial plans. Our advisers explain the options clearly, helping you decide what level and type of cover may be right for your circumstances. Critical illness cover is subject to underwriting, insurer acceptance, policy definitions, exclusions and your personal circumstances.
Income Protection Advice: Help protect your income if you cannot work
Income protection can provide a regular monthly benefit if you are unable to work due to illness or injury, subject to the terms of the policy. The Mortgage Broker helps clients understand income protection options, including deferred periods, benefit levels, policy terms and how different insurers may assess your occupation. Our advisers can explain what cover may be suitable based on your income, employment status, monthly commitments and budget. Income protection is subject to underwriting, insurer acceptance, exclusions, deferred periods, policy conditions and your personal circumstances.
Later Life Mortgages
Later Life Mortgages: It does not automatically mean equity release Reaching later life does not mean there is only one mortgage option. Depending on your circumstances, the right solution could be a standard mortgage, a Retirement Interest-Only mortgage (RIO), another form of later life mortgage or, where appropriate, a Lifetime Mortgage or equity release. Our approach is to understand what you are trying to achieve first and then consider the appropriate options—not start with a product. We look carefully at income, property value, existing borrowing, future plans, family considerations and the long-term implications of any recommendation. The Mortgage Broker is a member of the Equity Release Council. Equity release is not suitable for everyone. It may reduce the value of your estate and could affect entitlement to means-tested benefits. Independent legal advice is required before completing an equity release plan.

No Mortgage Offer = No Broker Fee

Free, No Obligation Advice. Our broker fee is only payable once we secure your mortgage offer and you choose to proceed.

Get advice first. Pay our broker fee only after we secure your mortgage offer and you choose to proceed. We want you to be able to understand your options before worrying about paying a broker fee upfront. Where a broker fee applies, our No Mortgage Offer = No Broker Fee Guarantee means that fee only becomes payable once we have successfully secured a formal mortgage offer and you have chosen to go ahead. The guarantee applies to our broker fee only. It does not cover third-party costs such as lender fees, valuations, legal fees, surveys or insurance premiums. A mortgage offer is never guaranteed and remains subject to lender criteria, affordability, credit checks, valuation, legal checks and full disclosure of your circumstances.

Contactgegevens

Promotion box for The Mortgage Broker

Fast certainty. Personal mortgage advice

130+ lenders. Human advice from first conversation to mortgage offer.

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
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4,9

Alle reviews

(2.704)

171 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Kerry really is amazing

Kerry really is amazing, our personal situation has been challenging over the years and she has been nothing but speedy, helpful and non judgemental

24 oktober 2025
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Antwoord van The Mortgage Broker

Dear Amanda,

Thank you for your positive feedback and 5* review, it is very much appreciated.

We hope to be able to help you in the future.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

Amazing Quality, Trust and No one better !!!

Quality, expertise with heart that gives you confidence in a challenging process. Luka is simply outstanding, he was warm, skilfull and genuine.He helped restore my faith, that there are competent and and great people in this industry. All my previous experiences of getting a mortgage has been a nightmare!!!. So I was bracing myself and getting ready a paunful battle. Mt experience with Luka has been so the opposite of that. He even reccomended a great solictor that gets back to me the same day :)

23 oktober 2025
Review zonder uitnodiging
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Antwoord van The Mortgage Broker

Dear Mark,

Thank you for your 5* review and positive feedback. It is greatly appreciated.

We are very pleased to have been able to give you such a positive experience and I will pass on your kind words to Luka.

We hope to be able to help you in the future.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

Very highly recommended!

We have used Sarah at the Mortgage Broker for a number of years and numerous mortgage renewals and I would never use anyone else! I recommend her to everyone, she is excellent. I remember the very first time we spoke and I was super stressed before that it would be all complicated and stressful but Sarah just 'got' us and our circumstances and made everything easy and stress free. Excellent service

12 september 2025
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Antwoord van The Mortgage Broker

Dear Kathryn,

Thank you for your positive feedback and 5* review, it is greatly appreciated.

We are so happy to be able to continue to give you great service and thank you for recommending us.

I will pass on your kind words to Sarah and hope to continue to help you in the future.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

Outstanding service from start to…

Outstanding service from start to finish. Kerry was extremely knowledgeable, friendly and flexible and very responsive. I was sure many of my questions must have been quite stupid ones, but she was exceptionally patient and really knows her stuff. She advocated for me with the lender when they tried to reduce the loan amount due to the fact of me being partially self-employed. Her advice on life insurance and income protection was also excellent and clearly explained.
While the conveyancing process was ongoing, Becca was really proactive and kept me up to date with everything. Highly recommended, I can't thank them enough.

6 oktober 2025
Review zonder uitnodiging
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Antwoord van The Mortgage Broker

Thank you very much for your 5* review and positive feedback. It is greatly appreciated.

We are very happy to have been able to assist you with your mortgage and provide a seamless experience for you. I will pass on your kind words to Kerry and Becca and we hope to be able to help you in the future.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

This was the 3rd time I’ve used TMB

This was the 3rd time I’ve used TMB, and each time have had excellent, on the ball and friendly service.
They take all of the additional stress that could be faced in an already stressful process
Can’t rate them highly enough.

14 oktober 2025
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Antwoord van The Mortgage Broker

Dear Ian & Alison,

Thank you for your 5* review and positive feedback, it is greatly appreciated.

We are very happy to be able to continue to give you a great experience with us and look forward to helping you again in the future.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

Lovely people

Lovely people, very knowledgeable.

11 oktober 2025
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Antwoord van The Mortgage Broker

Dear Adam,

Thank you for your 5* review and feedback, it is greatly appreciated.

We hope to be able to help you in the future.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

Brilliant service from Richard

Brilliant service from Richard! Had regular catch ups throughout our Morgage application and guided us through the process. Thank you for all your help!

10 oktober 2025
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Antwoord van The Mortgage Broker

Dear Lucy,

Thank you for your positive feedback and 5* review, it is greatly appreciated.

We are glad you had a great experience with Richard and we hope to be able to help you in the future.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

I normally dislike financial advisors…

I normally dislike financial advisors with their jargon and acronyms, but Richard Callaghan and his assistant Becca Shipp were different.

Richard cut to the point, didn’t mess around, gave you the info you wanted and explained the process in steps that made sense. He had a great knowledge of the market and what was available to us and told us straight away if there was any issues. The other thing I liked was, he was straight with you. If he knew he would be busy he’d tell you but at the same time if he told you he would get back to you before the end of the day he would.

We spoke to 2 other advisors and he was by far the best… would highly recommend.

9 oktober 2025
Review zonder uitnodiging
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Antwoord van The Mortgage Broker

Dear Neil,

Thank you for you positive feedback and 5* review, it is very much appreciated.

I am glad you had a straight forward and easy process and I will inform Richard of your kind words. We hope to be able to help you in the future.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

Couldn’t fault them. Highly recommend!

I had a brilliant experience with the Mortgage Broker. My adviser Sarah was so helpful, knowledgeable and made the entire process feel easy and stress free.

The whole team are fantastic. They really hand hold you through every stage, with different departments getting in touch to make sure everything is covered before move in. This was extremely helpful as a first time buyer!

Everyone I had experience with was exceptionally quick to reply and so supportive.

An amazing company for first time buyers, I couldn’t recommend them highly enough!

9 oktober 2025
Review zonder uitnodiging
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Antwoord van The Mortgage Broker

Dear Elise,

Thank you so much for the lovely feedback and 5* review. It is greatly appreciated.

I am so glad we were able to assist you in such a positive manner and help you through the full buying process as a first time buyer. We hope to be able to help you in the future.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. Very professional and extremely helpful

26 september 2025
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Antwoord van The Mortgage Broker

Dear Ian,

Thank you for your feedback and 5* review, it is greatly appreciate.

We hope to be able to help you in the future.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

Great team and great service!

The team were amazing and very attentive. Adeleen and Becca were always there to help and are very much recommended.

2 oktober 2025
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Antwoord van The Mortgage Broker

Dear Mark,

Thank you very much for your 5* review and wonderful feedback, it is greatly appreciated.

I will pass on your lovely words to Adeleen & Becca and we hope to be able to help you in the future.

Kind Regards,

The Mortgage Broker.

Beoordeeld met 5 van de 5 sterren

What can I say about the Mortgage…

What can I say about the Mortgage Broker.co.uk… fantastic!
I tried a year ago to remortgage with my husband (there is an age gap so I have longer left to work than he does) but was told the best we could get was 5 years to pay (from a certain well known broker). We went along with it thinking it was all that was available to us. High repayments and a second charge mortgage with high interest rates. It severely impacted our finances and left us with no free money to spend quality time together.
After 12 months I decided I wasn’t satisfied with this situation and looked into the mortgage broker website. I made initial enquiries expecting to be rejected but I had to try for my own peace of mind.
A few phone calls and emails later, a mortgage offer from a high street bank was approved for 17 years at a third of the cost I have been paying this past year.
Our mortgage broker Fiona Simpson was amazing. Friendly, helpful and with a very positive attitude to helping us secure our remortgage. We were kept updated and further down the line an assistant to Fiona stepped in called Becca Shipp. Becca has also been very helpful in assisting us and I have to praise the pair of them for their commitment. Please use this company as they have made everything so straightforward, you won’t regret it!

3 oktober 2025
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Antwoord van The Mortgage Broker

Dear Claire,

Thank you so much for your positive feedback and 5* review, it is greatly appreciated.

We are so very happy you had a great experience with us and hope to be able to help you again in the future. I will pass on your lovely words to Fiona and Becca.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

emma tribe is very helpful she is such…

emma tribe is very helpful she is such a nice lady and helpful i really appreciate her support and help she help me a lot this is very helpful compny i will recommend everyone to come to this morgage broker thank you again afsana

4 september 2025
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Antwoord van The Mortgage Broker

Dear Kousar,

Thank you for you 5* review. It is greatly appreciated.

I'm very pleased you found the company and Emma helpful. I will pass on the lovely feedback to Emma. We hope to be able to help you in the future.

Kind Regards

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

Je suis intéressé par votre entreprise

Je suis intéressé par votre entreprise

30 september 2025
Review zonder uitnodiging
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Antwoord van The Mortgage Broker

Thank you for your 5* review, it is greatly appreciated!

We are glad to hear you were happy with the service provided by our team and hope to assist you in the future.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

Great mortgage advice

Jodi has been brilliant from start to finish. Her mortgage advice is always clear, reliable, and tailored to my situation. She’s incredibly supportive and genuinely cares about getting the best outcome. I’ve always felt in safe hands with Jodi and wouldn’t hesitate to recommend her to anyone looking for expert, trustworthy guidance.

22 september 2025
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Antwoord van The Mortgage Broker

Dear Tom,

Thank you for your 5* review, it is greatly appreciated!

We are glad to hear you were happy with the service provided by our team and hope to assist you in the future.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

Everything was good

Everything was good

22 september 2025
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Antwoord van The Mortgage Broker

Dear Foysol,

Thank you so much for your 5* review, it is greatly appreciated!

We are glad to hear you were happy with the service provided by our team and we hope we can assist you in the future.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

Would recommend to anyone

As a first time buyer the process has been made really easy and communicated well throughout. The mortgage that was chosen suits my needs perfectly. Would recommend to anyone looking for a mortgage.

26 september 2025
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Antwoord van The Mortgage Broker

Dear Calum,

Thank you for your lovely review, it is greatly appreciated!

We are glad to hear you were happy with the service provided by our team and would recommend us to others!

We hope to assist you in the future.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

Had a fantastic experience with the…

Had a fantastic experience with the mortgage broker team. Craig and Jeanette especially helped guide us through a complicated mortgage application.
Would highly recommend and trust Denny finds solution that fits your circumstance.

23 september 2025
Review zonder uitnodiging
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Antwoord van The Mortgage Broker

Dear Dave,

Thank you so much for your 5* review, it is greatly appreciated!

We are glad to hear you were happy with the service provided by our team and we hope we can assist you in the future.

Your lovely words will be passed onto the team.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

Thanks again

As always, kept on until a suitable lender was found for my situation.

22 september 2025
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Antwoord van The Mortgage Broker

Dear Toni,

Thank you so much for your 5* review, it is greatly appreciated!

We are glad to hear you were happy with the service provided by our team and we hope we can assist you in the future.

Kind Regards,

The Mortgage Broker

Beoordeeld met 5 van de 5 sterren

Brilliant service as always.

As usual living up to the high standards they set. Their company vision is of being the UK’s most trusted and respected mortgage brokers, with my experience this isn’t much of a vision, it’s a reality.

I can’t thank Jodi enough for everything she has done for me, explained everything every step of the way and doesn’t make you feel stupid for not knowing something, just gives help at every opportunity and showed care in finding the perfect mortgage for me. Definitely went above and beyond to help me in securing my mortgage and I have throughly enjoyed working with her. She is amazing at what she does and made getting my mortgage and the renewal years later seamless. By just how knowledgeable and personable she is, I look forward to working with her in the future. The trust Jodi has instilled in me for her and the company she represents gives me confidence in knowing I will always use this company for future mortgage/ renewals and definitely recommend to family and friends.

14 augustus 2025
Review zonder uitnodiging
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Antwoord van The Mortgage Broker

Dear Stacey,

Thank you so much for your 5* review, it is greatly appreciated!

We are glad to hear you were happy with the service provided by our team and we hope we can assist you in the future.

Your lovely words will be passed onto Jodi.

Kind Regards,

The Mortgage Broker

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