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The Mortgage Broker Reviews 

2.695
•
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

Our mortgage broker, Adrian, has been fantastic. He is incredibly responsive and ensures every part of the house buying journey is clear. He has really supported us through what is a incredibly stress... Toon meer

Beoordeeld met 5 van de 5 sterren

Richard and his team were fantastic with not only helping remortgage my previous property twice but getting me set up with my new home. His team supported me to set up all my insurances needed, in a q... Toon meer

Beoordeeld met 5 van de 5 sterren

Craig and the team were brilliant from start to finish. Craig gave great advice and was able to adapt to lots of changing requirements. Secured two great mortgage deals for me. Super responsive and kn... Toon meer

Beoordeeld met 5 van de 5 sterren

I cant recommend this company enough. Kerry and Gemma were excellent throughout the whole process keeping me updated constantly and chasing updates. They took away all the stress. I would recommend to... Toon meer

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. ook in
  3. Financieringsmakelaar
  4. Inkomensbescherming verzekering
  5. Tussenpersoon voor levensverzekeringen
  6. Verzekeringsmakelaar

Geschreven door het bedrijf

Rates can be searched in seconds. Giving yourself certainty cannot. The Mortgage Broker is a UK-wide mortgage and protection advice business built around one simple belief: digital speed should make advice faster and easier, but never less personal or bespoke to your circumstances. We call that fast certainty. A mortgage is rarely just a rate as it can be a first home, a deadline, a growing family, a business owner with complicated income, a previous credit problem, a property portfolio or simply someone trying to work out what is genuinely affordable. Our job is to understand that picture, search far beyond the online answers you get and give you a clear route forward, with certainty you are making the right financial decision. We combine modern technology with experienced and qualified advisers who take real ownership of your case. Digital tools help us get customers mortgage-ready quickly, search the market efficiently, manage information and keep applications moving, but all the advice remains human and personal. You get a real person who understands your circumstances, explains the pro's and con's properly and stays close from first enquiry through application, mortgage offer and completion. Our service then includes a free 24/7 mortgage monitoring service thereafter. We help customers with a Mortgage in Principle, first time buyer mortgages, remortgage advice, moving home mortgages, bad credit mortgages, self-employed mortgages, buy to let mortgages, new build mortgages, protection, life insurance and later life mortgages. We also regularly help company directors, contractors, portfolio landlords and customers with complex income or circumstances that do not fit neatly into a standard high-street lending box. We have access to 130+ lenders and more than 25,000 mortgage and protection products. But choice on its own is not advice. We do not hand you thousands of products and leave you to work it out. We narrow the market, explain what may suit your circumstances and recommend an approach designed to be suitable, sustainable and affordable. If the right answer is to perhaps wait, prepare differently or reconsider the route, we will tell you that honestly rather than push you into the wrong decision, or suggest any mortgage product that doesn't maximise your opportunities. The customer reviews on this page regularly talk about clear explanations, responsive communication, professional support, reassurance and advisers who make complicated situations feel manageable. That is exactly the experience we want The Mortgage Broker to deliver. Where a broker fee applies, we don't ask you to pay it upfront. Under our No Mortgage Offer = No Broker Fee Guarantee, our broker fee only becomes payable after we secure a formal mortgage offer and you choose to proceed. You will not pay us a penny for any advice, guidance or information prior to that. The Mortgage Broker is the trading name of The Mortgage Broker (London) Limited, an appointed representative of Mortgage Advice Bureau Limited and Mortgage Advice Bureau (Derby) Limited. Both firms are authorised and regulated by the Financial Conduct Authority.

Services We Offer

Geschreven door het bedrijf

Mortgage in Principle: Fast certainty before you view or offer
A Mortgage in Principle should do more than give you a certificate. It should help you understand whether your plans are realistic and what you can confidently do next. We look at your income, deposit, commitments and circumstances, then use our lender knowledge and technology to identify suitable options. Where appropriate, we can usually arrange a soft-search Mortgage in Principle in around 15 minutes. Most importantly, there is a real adviser behind it. We will explain what the figure means, what could change it and what you should do before making an offer. A Mortgage in Principle is not a guaranteed mortgage offer. A full application remains subject to lender criteria, affordability and credit checks, property valuation and final approval.
First Time Buyer Mortgage
First Time Buyer Mortgage Advice: From questions to confidence. Buying your first home should feel exciting. The mortgage jargon, affordability calculations and fear of getting something wrong often do not. We help first-time buyers understand what they can realistically afford, how much deposit they may need, what lenders will look at and what happens after a Mortgage in Principle. You are not expected to know the process before speaking to us. Explaining it is our job. Your adviser will stay close as you move from getting mortgage-ready to making an offer, submitting the application and securing the mortgage offer—answering the questions that inevitably come up along the way. Your options will depend on your income, deposit, credit profile, affordability, property and individual lender criteria.
Remortgage Advice
Remortgage Advice: Compare before you simply stay where you are Your existing lender will usually make it easy to stay. Easy and suitable are not necessarily the same thing. When your current deal is ending, we can compare a product transfer with remortgaging to another lender across our wider panel. We can also consider changes in your circumstances, property value, mortgage term or whether additional borrowing is appropriate. The objective is not to move your mortgage for the sake of moving it. It is to understand the genuine options available and make an informed decision before your current deal expires. Your options will depend on your mortgage, property value, income, affordability, credit profile, fees and lender criteria.
Moving Home Mortgage
Moving Home Mortgage Advice: Keep the mortgage side under control Moving home already involves enough moving parts: buyers, sellers, estate agents, solicitors, chains, dates and sometimes some very tight deadlines. Your mortgage should not add unnecessary uncertainty. We can help you understand how much you may be able to borrow for your next home, whether an existing mortgage could be ported, what alternative mortgage options are available and how your sale and purchase affect the numbers. From the early affordability conversation through to mortgage offer, our job is to keep the mortgage side clear and moving while you concentrate on the move itself. Mortgage availability remains subject to affordability, credit checks, lender criteria and property valuation.
Bad Credit Mortgage
Bad Credit Mortgage Advice: Facts first. No judgement. A missed payment, default, CCJ or previous financial difficulty is part of your financial history. It is not the whole story. Bad credit can affect which lenders and mortgage deals are available, but different lenders assess credit issues differently. Our advisers look at what happened, how long ago it happened, your current position, income, deposit and wider circumstances. We then assess whether there is a realistic mortgage route available. If there is, we will explain it clearly. If the better answer is to wait or improve something first, we will tell you that too. Mortgage approval cannot be guaranteed and will depend on your individual circumstances and lender criteria.
Self-Employed Mortgage
Self-Employed Mortgage Advice: Your income deserves more than one formula Being self-employed does not mean every lender will look at your income in the same way. That difference can matter. We work with sole traders, freelancers, contractors and company directors, including customers whose income comes from salary, dividends, retained profit, day rates, contracts or more complex business structures. Rather than forcing your finances into one lender's calculation, we look at how different lenders may assess your circumstances and identify those that could be a better fit. The objective is simple: make sure the lender understands the income properly before deciding whether the mortgage works. Options depend on income evidence, trading history, business structure, deposit, affordability, credit profile and lender criteria.
Buy to Let Mortgage
Buy to Let Mortgage Advice: Built around the property, the landlord and the plan A first rental property and a substantial property portfolio are not the same mortgage case. We support new landlords, experienced investors and portfolio landlords with buy to let mortgages, buy to let remortgages, limited-company borrowing and portfolio lending. Our advisers consider the property, rental income, deposit, existing portfolio, ownership structure and wider finances before looking at which lenders may suit the case. We can also help with more complex structures including limited-company and SPV buy-to-let borrowing. Mortgage availability remains subject to lender criteria, rental assessments and valuation. Tax treatment depends on your circumstances and independent tax advice should be taken where appropriate.
New Build Mortgages
New Build Mortgages: When the deadline is real, preparation matters New-build purchases often move to somebody else's timetable. Reservation deadlines, developer incentives, property type and lender-specific new-build criteria can all affect which mortgage options are realistic. We help customers get mortgage-ready early, arrange a Mortgage in Principle, prepare the information lenders will need and identify lenders whose criteria and timescales fit the purchase. When timing matters, speed is useful—but only if the case has been understood properly first. That is our approach: prepare early, identify the right route and move quickly when required. Mortgage options remain subject to affordability, credit checks, lender criteria, property valuation and personal circumstances.
Protection
Protection Advice: Protect the life behind the mortgage A mortgage works while life goes roughly to plan. Protection is about considering what happens when it doesn't. Our protection specialists advise on life insurance, critical illness cover and income protection, looking at your mortgage, family, income, existing cover, priorities and budget. We are not interested in simply adding another policy to a mortgage. The aim is to help you understand the risks worth protecting, what different policies actually do and what level of cover is realistic and affordable. You can then make an informed decision without being pressured into cover you do not understand. Protection is subject to underwriting, insurer acceptance, exclusions and individual policy terms.
Life Insurance
Life Insurance Advice: Clear cover for the people who depend on you Life insurance is not about buying the biggest number on a comparison table. It is about understanding what the people who depend on you could need financially if you were no longer there. We can help you consider your mortgage, family commitments, existing protection and budget, then explain the different ways life insurance can be structured. That could include cover designed to help repay a mortgage or provide wider financial support for your family. We explain what you are buying, why it may be appropriate and what it is likely to cost—without unnecessary jargon or pressure. Applications remain subject to underwriting, insurer acceptance, exclusions and policy terms.
Critical Illness Cover Advice: Financial protection if you suffer a serious illness
Critical illness cover can provide a lump sum if you are diagnosed with a specified serious illness covered by your policy. The Mortgage Broker helps clients understand how critical illness cover works, what conditions may be included and how this type of protection could support their mortgage, family and financial plans. Our advisers explain the options clearly, helping you decide what level and type of cover may be right for your circumstances. Critical illness cover is subject to underwriting, insurer acceptance, policy definitions, exclusions and your personal circumstances.
Income Protection Advice: Help protect your income if you cannot work
Income protection can provide a regular monthly benefit if you are unable to work due to illness or injury, subject to the terms of the policy. The Mortgage Broker helps clients understand income protection options, including deferred periods, benefit levels, policy terms and how different insurers may assess your occupation. Our advisers can explain what cover may be suitable based on your income, employment status, monthly commitments and budget. Income protection is subject to underwriting, insurer acceptance, exclusions, deferred periods, policy conditions and your personal circumstances.
Later Life Mortgages
Later Life Mortgages: It does not automatically mean equity release Reaching later life does not mean there is only one mortgage option. Depending on your circumstances, the right solution could be a standard mortgage, a Retirement Interest-Only mortgage (RIO), another form of later life mortgage or, where appropriate, a Lifetime Mortgage or equity release. Our approach is to understand what you are trying to achieve first and then consider the appropriate options—not start with a product. We look carefully at income, property value, existing borrowing, future plans, family considerations and the long-term implications of any recommendation. The Mortgage Broker is a member of the Equity Release Council. Equity release is not suitable for everyone. It may reduce the value of your estate and could affect entitlement to means-tested benefits. Independent legal advice is required before completing an equity release plan.

No Mortgage Offer = No Broker Fee

Free, No Obligation Advice. Our broker fee is only payable once we secure your mortgage offer and you choose to proceed.

Get advice first. Pay our broker fee only after we secure your mortgage offer and you choose to proceed. We want you to be able to understand your options before worrying about paying a broker fee upfront. Where a broker fee applies, our No Mortgage Offer = No Broker Fee Guarantee means that fee only becomes payable once we have successfully secured a formal mortgage offer and you have chosen to go ahead. The guarantee applies to our broker fee only. It does not cover third-party costs such as lender fees, valuations, legal fees, surveys or insurance premiums. A mortgage offer is never guaranteed and remains subject to lender criteria, affordability, credit checks, valuation, legal checks and full disclosure of your circumstances.

Contactgegevens

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Fast certainty. Personal mortgage advice

130+ lenders. Human advice from first conversation to mortgage offer.

5,0

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TrustScore 5 uit 5

3K reviews

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(2.695)

170 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Outstanding customer service

As a first time buyer getting a mortgage wasn’t as simple as I first thought. After going to multiple Main Street lenders and being rejected, I went to The Mortgage Broker for help.

After contacting them I was able to speak to Rob the next day so he could build a profile for my requirements and look at what lenders were an option. The next day the DIP was applied for which got accepted.

Within the following week my mortgage application was submitted. Rob packed my income in the most efficient and maximising way possible to boost my lending amount.

I’ve now received my formal mortgage offer, throughout this whole process Rob, Leanne & Beth have been outstanding with the communication giving updates weekly regarding my application from start to finish.

I couldn’t recommend a better company to deal with my mortgage application. I will definitely be back for future remortgages on my property.

17 juni 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Easy and Simple

Working with The Mortgage Broker was a quick and painless experience. At the time I had to get a DiP quickly so chose on the principle that I had existing debt that would be cleared by the time I moved. I got the DiP the same days and we have just had the mortgage agreed.

I had to act fast to secure the house I wanted. That was the reason I chose the company even knowing there was a £495 charge.

That is why I have knocked a star off. If I had more time I am sure a mortgage broker could have done the same thing without charging and only taken the commission paid by the lender chosen.

That was my choice and I knew before I agreed to use The Mortgage Broker. So everything was transparent and made clear upfront.

9 juni 2026
Beoordeeld met 5 van de 5 sterren

A great broker!

Craig was super efficient at getting us out mortgage offer. Superb communication and a great support team too! Emails were replied to very quickly, and they continue to check in with us while it’s all with the solicitor! 100% recommend!

1 juni 2026
Beoordeeld met 5 van de 5 sterren

Exceptional service!!! Highly recommended.

Exceptional service!!!
Firstly, I would like to thank Sam Kirtikar for assigning Adrian to our mortgage plans.
I would like to thank everyone who helped with our mortgage in the absence of Adrian, but an enormous thank you to Adrian McGlennon who was the man who started and finished the whole process.
He worked tirelessly to try to get the best deal, best outcome and everything in his power to get the result we so desperately wanted.
As a shared owner we don't own outright and have to rent part of the property from the Housing Association.
Adrian gave us hope that after only two years of shared ownership, we could potentially staircase to own the property outright.
If it hadn't have been bad timing with the change of government, the markets panicking over terrible decisions by the Chancellor and the Iranian/US war scuppering our attempt, we would have finally been able to say the bank and my wife and I owned our house.
Anyway, thank you Adrian for EVERYTHING you did for us.
Our only hope now is, that long may you continue as a mortgage broker, because we have found our broker for life.
You're and absolute legend and a massive credit to TMBL Group.
We cannot recommend TMBL Group enough.

28 mei 2026
Beoordeeld met 5 van de 5 sterren

Excellent experience

I had an excellent experience with The Mortgage Works from start to finish. The whole process felt smooth, professional, and far less stressful than expected.

A special thank you to Evie and Craig, who were both fantastic throughout. They were knowledgeable, responsive, and always happy to answer questions and explain each step clearly. Their communication was excellent, and I felt supported and informed at every stage of the process.

Their efficiency made a real difference and gave me confidence that everything was being handled properly. I really appreciated their friendly and approachable manner as well.

19 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Truly amazing

We honestly couldn’t thank the team enough for everything they’ve done throughout our mortgage journey. From start to finish, they were absolutely fantastic.

Because my partner has a limited company, sorting out all the bank requirements was really complicated at times, but the team handled everything professionally and made the whole process so much less stressful. We genuinely don’t think we would have secured our mortgage with our preferred lender without their support, persistence, and expertise.

They went above and beyond every step of the way, always keeping us informed and reassuring us when things became challenging. The service was so good that we also arranged our house insurance and life insurance through them as well.

We would highly recommend them to anyone looking for a mortgage broker — an amazing team that truly cares about their clients!

28 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

If you’re lucky enough to have Jodi as your advisor …

Jodi has been our advisor since the very beginning of our home ownership journey, ~10 years. She was recommended by my brother who used her services for his property portfolio and I’m so glad he did because she is exactly the person you need in this sort of process. She’s tenacious, detail orientated, always on the ball and happy to give advice, even on the little questions that might seem silly but are actually important in helping round out the understanding of your position. She will also be very honest with you, which is exactly what you need when handling such a heavy financial commitment. She’s also very good at talking things through - we wanted to pay off our mortgage early and be done with it and with her help we’ve figured out a way to do it, while still retaining flex to spend and save.
We’ve recommended Jodi to our neighbours, family and friends and the feedback has been the same.
The team who work with Jodi are a great support, liaising with solicitors and ensuring we’re updated with the progress of our mortgage along the way.
I don’t think we’ll ever use anyone else!

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service everything…

Absolutely fantastic service everything was dealt with promptly and without delay. I was kept informed throughout my mortgage and buying journey and even kept in touch with my solicitor saving me time in doing so

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Impeccable service by Jodi and the team!

We were recommended to get in touch with Jodi and, as first time buyers and my partner being self-employed, this was all very new to us and we did not know what to expect.

Jodi has been absolutely fantastic throughout the entire process; very professional and personable.

Jodi has always been very quick to respond to all of our queries via emails and she has been very thorough with her explanations of the process and her advice.

We have had lots of telephone calls / Teams calls throughout the last 11 months since we first got in touch with Jodi and these have been incredibly beneficial to us.

Connie was also brilliant at keeping us informed and helping us whilst Jodi was on annual leave.

A very smooth experience during a very stressful time. I would thoroughly recommend The Mortgage Broker and Jodi.

19 mei 2026
Beoordeeld met 5 van de 5 sterren

Exceptional service every time!

We used TMB for our recent house purchase, which is the third time we’ve used them now and we wouldn’t go anywhere else. We have always had exceptional service from TMB, they are always very efficient and take the time to explain things to us and find us the best mortgage deals. A special thank you to Adrian, our most recent mortgage advisor, for being so helpful and attentive, making the whole process of moving house a lot less stressful for us! Highly recommend 🙂

8 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy to use. Excellent Service!

The Mortgage Broker offered a simple and easy to use web portal, their personal service was excellent, and I was very pleased with the support offered through the application process.

7 mei 2026
Beoordeeld met 5 van de 5 sterren

Excellent

I had a fantastic experience working with Sarah. Professional, quick communication and knowledgeable from start to finish. Happy to answer any questions I had. Would highly recommend them to anyone looking for a reliable mortgage broker.

13 mei 2026
Beoordeeld met 5 van de 5 sterren

Amazing service.

Sarah is lovely, very informative and went above and beyond for us to get a great deal. Highly recommend her expertise. If I could give 10 stars I would.

1 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional Service

I would highly recommend the Mortgage Broker. As first time buyers they made the process of getting our mortgage easy and straightforward, especially when we applied during a period where there was a lot of uncertainty. I would like to give a special thank you to our mortgage advisor Adeleen. Her service was exceptional. She was so professional, personable and supported us all the way with timely, clear communication and great advice.
The mortgage broker also offered us support with other services to obtain the various different types of insurances we need. This was completely optional however it made it easy to manage the entire process as we didn't have to deal with too many people. Overall we are very pleased with the service we received.

24 april 2026

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