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Welcome to The Mountain Ladies, an online women's fashion boutique for women who love comfortable, stylish clothing. Our collection includes coats, tops, dresses and accessories, chosen for easy everyday wear, flattering fits and a timeless look. We believe shopping online should feel simple and reassuring. That is why every product page includes clear descriptions, photos and sizing information, so you can choose with confidence. If you have questions about sizing, materials or styling, our team is happy to help before you order. We offer free shipping on our orders to customers across the United States. Estimated delivery times are shown on our Shipping Policy page, and you will receive an email with your order confirmation and tracking details once your order ships. Please check the Shipping Policy for current delivery times. Our customer service team is available 7 days a week: Monday to Friday, 9:00 AM - 5:00 PM (ET), and Saturday and Sunday, 10:00 AM - 5:00 PM (ET). We aim to respond to every message within 24 hours. You can reach us at info@themountainladies.com. If something isn't right with your order, such as a sizing issue or a problem with an item, please contact us first and we will do our best to make it right. Our Return Policy explains how returns work, who covers the costs and how long you have to send an item back. Your feedback matters to us. After your order arrives, we would love to hear about your experience. Honest reviews help other customers shop with confidence and help us keep improving our products and service. Thank you for visiting The Mountain Ladies.
Vrouwenzandstraat 89, 1443WH, Purmerend, Nederland
2,9
15 reviews
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DONOT order from this company!!! I am trying to return a poor quality item and they will not respond to me. This is a total scam company! This item was shipped from China NOT Colorado. DO NOT order anything from them.
Very nice jacket, just took a little longer to arrive than expected. Other than that, no complaints!
I was so excited when I saw the pant suit I had purchased and paid for from this company. I purchased to wear to a wedding this Saturday. It didn't arrive and I kept sending emails but kept getting response about shipping. Then I got this response that my order was delivered. The item was nothing like the item I ordered and no way to return. This company is a scam.
I'm highly disappointed with the quality of the shoes I ordered. When I received them, the soles were plastic, and the upper sections were vinyl, despite paying the sale price of $69. I have requested the return policy three times by email, but I have not received a response. They advertise as a small mountain shop, which led me to expect high-quality items, but that is not the case!
Love the color and how soft it feels. Looks really nice with my jeans. Would order again
The coat is lovely and fits just right. Really happy with the quality. I've already worn it a few times!
This company is fraudulent. I ordered shoes which came in a plain plastic bag, no box! These obviously had been shipped from overseas and came damaged smashed and totally unwearable. This company has not offered any solutions….no communication or apologies for the condition of the shoes. They have not tried to rectify anything and no discussion of my $74.95. I am having to go through the process of filing a dispute which can take a long time. Do not buy anything from this company. They will just leave you in the void!m
The coat I ordered was a little too small, so I emailed them to ask if I could exchange it for a bigger size. They replied pretty quickly and explained how to return it. I sent the coat back, and a few days later my new one arrived. The bigger size fits perfectly! The whole process was really simple, and the customer service was lovely. I'm very happy with my coat and would definitely order from them again!
I ordered an outfit that was very pretty and because it said The Mountain Ladies Colorado, I assumed I was purchasing from Colorado. I received my outfit, I ordered a 3X and got an outfit small enough to fit an XL. I have made several attempts to return this outfit and after reading their return policy I noticed I AM RESPONSIBLE FOR RETURN SHIPPING CHARGES TO CHINA> And somewhere on there their phone number is in the Netherlands. I am appalled that the US would allow people like this to take advantage of honest person trying to buy something. I will not recommend your site to my friends; I will however make sure no one I know buys from you and that they spread the word that you really don't give a hoot about your customers. There went $70.00 down the drain! Lesson learned, buy from the USA only!!!
I purchased a jacket from this company believing that it was actually located in Colorado. Supposedly, the jacket was wearable through three seasons. While the jacket was in transit, I received multiple updates from customer service. When I got the jacket, I discovered that it was thin, poor quality and irregular sized. The jacket was so long and narrow at my hips that I couldn’t zip it up and wear it. I contacted customer service four times about returning the jacket and I have received no response.
Its been 3 days and you still have not shipped. Will not be ordering from you again.
My purchase arrived earlier than expected. The jacket looks just like the photo.
So far I am happy with the purchase.
This is a fake site.. I ordered a duster pant set and received a poor quality pant set completely different from the picture advertised on the site.
Well organized page and check out. Cute stuff.
The oniy thing I would change is to add a sizing chart with the measurements for each size.
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