Shout out to you, Penny! My mom and I visited the shop to look for a perfume, and Penny did so much more than just help my mom find exactly what she was looking for - Penny was so personable and made... Toon meer
Bedrijf heeft geantwoord
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW ABERDEEN, GB
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Shout out to you, Penny! My mom and I visited the shop to look for a perfume, and Penny did so much more than just help my mom find exactly what she was looking for - Penny was so personable and made... Toon meer
Bedrijf heeft geantwoord
I very rarely leave reviews however I couldn’t not after being served by penny on Saturday 15th Aug. I went in for a small bottle of perfume for my girlfriend and left with two of the new YSL fragranc... Toon meer
Bedrijf heeft geantwoord
I went into the store in Bon Accord Aberdeen yesterday looking for my wedding perfume, Penny was absolutely wonderful, she asked great questions and helped me find the perfect scent for me. She was ge... Toon meer
Bedrijf heeft geantwoord
În primul rand sunteți foarte corecți la livrare,de multe ori mai repede decât data care o spuneți De asemenea marfa de calitate Și cel mai important pentru mine ca pot facă plata cu CLEARPAY Va... Toon meer
Bedrijf heeft geantwoord
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW, ABERDEEN, Verenigd Koninkrijk
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing customer service.
Thanks Eliza for your help, happy times 🤍🤍

Antwoord van The Perfume Shop - Aberdeen 62

Antwoord van The Perfume Shop - Aberdeen 62

Antwoord van The Perfume Shop - Aberdeen 62
I ordered four perfumes but have only received three. I have contacted your team several times and explained the situation clearly, yet my complaints have been ignored. I was repeatedly told that my order was shipped in two separate consignments and should have received all four perfumes, which is simply not true.
I have provided photos of both packages as proof. The first shipment contained only **one** perfume, which was obvious from the size of the package. The second shipment—which your team has already confirmed—contained **two** perfumes. Despite sending multiple emails and photographic evidence, no one has followed up or resolved the issue.
I placed this order on 30th December, and I am still missing **one DKNY perfume**. This level of service is completely unacceptable, and I expect this matter to be addressed promptly.

Antwoord van The Perfume Shop - Aberdeen 62
Exellent service from the staff. Always taken good care of us, we really enjoy shopping here and return everytime we visit Aberdeen. Thumbs up

Antwoord van The Perfume Shop - Aberdeen 62
Delivery was on time. A nice perfume for the price. The packaging was very clean and nice.

Antwoord van The Perfume Shop - Aberdeen 62
I love fragrance, did you know that?
Ugh no it’s not just a holiday.

Antwoord van The Perfume Shop - Aberdeen 62
I ordered the YSL Opium Perfume for my wife as a Christmas present, not expecting it to arrive before the event. To my surprise, the Opium perfume arrived ahead of schedule. I was a very happy camper!

Antwoord van The Perfume Shop - Aberdeen 62
The staff that attended to me today was phenomenal. Cara was warm, patient, polite and very helpful as I made my choices of perfume after testing some and had my sense of smell confused

Antwoord van The Perfume Shop - Aberdeen 62
I visited the perfume shop in Aberdeen where I was served by Cara she has served me before and was very helpful on both occasions in helping source out a specific perfume made the experience very easy for a man who doesn’t like to shop she’s fantastic at her job great customer service so well done Cara

Antwoord van The Perfume Shop - Aberdeen 62
Double quick delivery and no damage to packaging or product whatsoever.

Antwoord van The Perfume Shop - Aberdeen 62
The ordered purfume arrived in a speedy and timely manner! Outstanding!

Antwoord van The Perfume Shop - Aberdeen 62
I have been buying from this shop for years and every time I return I always hope Penny is in to help me pick the best perfume. She knows exactly what my taste is and never disappoints with her picks! I always recommend her to my friends or family when they look for some help with picking up a perfume for their loved ones or for themselves. Penny always provides an exceptional service, wraps my gifts beautifully with a personalised ribbon at some amazing prices, always makes it special. Can’t thank her enough for being such an amazing human she is!!

Antwoord van The Perfume Shop - Aberdeen 62
Served by Penny. Great knowledge lovely lady great service.

Antwoord van The Perfume Shop - Aberdeen 62

Antwoord van The Perfume Shop - Aberdeen 62
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