The Perfume Shop - Bluewater 59 Reviews 223

Today I was met with so much joy from Kelly
She was so knowledgeable on all the scents and help me to narrow down my search to the scents I wanted. Very professional in her approach
Best customer service at this branch
Thanks Kelly for all your help!

Assisted by Elizabeth today, very helpful and personable. Thank you again.

Barbara is really great with assisting us with our buying experience at Bluewater The Perfume Shop. Very attentive and gave us a really nice experience. Thank you.

Thank you to the lovely Elizabeth, who was a great help to me today in the Bluewater branch and ensured I left as a happy, informed and well-treated customer.

Great service. I am very hesitant about buying new perfumes but Elizabeth at Bluewater was fabulous. Worked with my preferences, no pressure and I cam away very happy with my choice. Thank you.

I had no intention of buying any fragrance when I visited the store in Bluewater. I was there for something else and just happened to walk past. I decided to have a quick look, with no expectation of purchasing anything. It has been years since I have stepped into a shop to buy fragrance as I have always bought online, so this was a rare visit for me.

As soon as I walked in, I was greeted by Barbara, and she completely changed the experience. She was warm, welcoming and genuinely helpful, without any pressure at all. It did not feel like a sales situation. It felt like speaking to someone I had known for years.

I have worn the same fragrance for around 15 years and never considered changing it. Barbara took the time to show me a wide range of options, going back and forth across the store and letting me try different scents at my own pace. There was no hard sell, just excellent service and real enthusiasm.

There was also a buy one get the second half price offer, which was a bonus, but the reason I made a purchase was entirely down to the experience.

It was a fantastic experience and I would highly recommend visiting the store, especially if Barbara is there. If she is not already the manager, she should be. She is a real credit to the business.

Barbara even charged my .10p for the bag ...

Elizabeth helped us in the blue water store today. I’m very fussy with perfumes and she was so helpful in helping me decide and giving me advice. Excellent customer service and a wonderful woman overall. 10/10

We purchased 4 perfume today in Bliewater branch because the assistant Barbara was helpful and informed us of 20% for members. The service was fantastic!

Elizabeth helped us out at the bluewater store today. Genuinely such a lovely person, looked after us really well, we felt like VIPs. She helped us find a gift for multiple family members and took extra care in everything she did, including wrapping the gifts. Really enjoyed our time in the store today!

Elizabeth from the blue water store was very helpful and kind. Great service :)

Went to bluewater to get some aftershave for my dads birthday Kelly B was lovely and showed us all the different options available lovely customer service

Amazing service from KellyB, very helpful, thank you!

Elizabeth Bluewater store absolutely fantastic. Really knows her fragrances.
Polite, patient & professional all at the same time. Defaintly will be back.
Thank you Elizabeth x

Elizabeth, has been absolutely fantastic

Barbara helped both me and my mum find a gift for my cousin. She helped us find exactly what we wanted and neatly wrapped up the perfume bottle for us.

Elizabeth at the Bluewater store was so helpful and informative and helped me choose my next fragrance.

I asked Barbara in the Bluewater store for advice on a spring/summer fragrance for my son (he has already tried a few and couldn’t decide). She automatically suggested 3 and went out of her way to get testers for us. He ended up buying 2 of the 3 very happily and really likes them. She was friendly and kind and looked after us so well, giving us a discount and some freebies. Can’t recommend this store highly enough. Our second experience there and last time the staff were all helpful too.

When to The perfume Shop outlet at Bluewater,the staff who attended to me was nice and customer friendly lady are name is Barbara

Excellent customer service from Barbara, was very helpful when I was trying to find the right fragrance and ended up buying 2 because of her.