I visited the Brent Cross branch and let me tell you, exceptional service !! The customer service given by Balkees was amazing she really helped me pick the right gift scent and was very patient with... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatiePrince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB
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Lees wat reviewers zeggen
Ahmad and Atousa were exceptional. Extremely helpful with finding the right fragrance for my friend and within my budget. They were so friendly yet professional! Because of them, I'll visit that part... Toon meer
Bedrijf heeft geantwoord
Balkees was so helpful in store! She patiently walked us around the store introducing us to so many new scents. Even when we’d say no to one she was more than happy to show us another with a similar s... Toon meer
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Atousa & Diogo really helped out on the floor helping me chose what perfume I wanted for my mum and a separate one bundle for my girlfriend. Very nice people, if you have any doubts these people will... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- ook in
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Cosmetische producten leverancier
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, Verenigd Koninkrijk
4,9
Uitstekend
174 reviews
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Balkeez was really helpful with…
Balkeez was really helpful with selecting a perfume for my sister. I would definitely recommend! :)
13 oktober 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Thanks to the wonderful Sabiha I found…
Thanks to the wonderful Sabiha I found a affordable perfume in my budget for my husbands birthday she was a great help and very thoughtful
12 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hi Habiba,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Parastoo brent cross
12 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hi,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Amazing service done by Paris
Amazing service done by Paris , she was amazing , lovely service , really nice recomandations and a really big help .
12 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hi,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Nyrten was 10/10
Nyrten was 10/10. Very welcoming and helping in choosing gift sets. Thanks for your help!
12 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hello Amina,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Very helpful service.
Very helpful service.
Nyrten sorry if i spell it wrong but she was very helpful towards us. Thank you so much
Will definitely visit again.
6 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hi Sabina,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Very helpful service definitely coming…
Very helpful service definitely coming back NYRTEN
6 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hi Gill,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Ahmed was amazing
Ahmed was amazing, great advice and gorgeous swift wrapping
4 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hello Sajini,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The customer service I received by Diogo
The customer service I received by Diogo is amazing . The price of the store is worth the money to spend . I definitely recommend it .
1 oktober 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hello Hina,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
I had a lovely experience at the…
I had a lovely experience at the perfume shop thanks to Atousa! She was very friendly, welcoming, and helpful. She took the time to assist me, gave me great recommendations, and made the whole shopping experience enjoyable. Her customer service was excellent, and I really appreciated her kindness and professionalism. Thank you, Atousa, for making my visit so pleasant!
30 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hi Daniyal,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Paris from Brent Cross
Paris from Brent Cross was really helpful in finding the perfect perfume and gift wrapped the item perfectly!!!
30 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hello Sammi,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
It was my first experience in The…
It was my first experience in The Perfume Shop. Atousa was really helpful and knowledgeable about perfumes. She gave me the best advice patiently.
28 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hi Shahzad,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
very helpful experience
very helpful experience, left with a great fragrance and a great smile. thank you to Parastoo from the Brent Cross branch for the extreme help, she was delightful and very friendly !
26 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hello Amelie,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Bakees and Diovo were lovely
Bakees and Diovo were lovely , I was able to buy 2 perfumes . I am in love with the perfumes they recommended me
26 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hello Donia,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Atousa was great today
Atousa was great today, super friendly and energetic.
She helped me today getting a gift for my friend, and she couldn’t be more helpful.
25 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hi Fatima,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Love this shop
Love this shop, Antousa helped me to choose the best perfume for my partner, she was very helpful and patient with me, definitely recommend this shop !!!
25 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hello Catea,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Brilliant Brent Cross Branch
I visited the Brent Cross branch and let me tell you, exceptional service !! The customer service given by Balkees was amazing she really helped me pick the right gift scent and was very patient with me, she knew the products very well and I left happy with my new fragrance.
18 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hello Alisha,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Atousa was especially helpful and found…
Atousa was especially helpful and found us what we wanted 👏🏽
19 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hello Rohan,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Assistance by Balkees
I was assisted by Balkees today. I was impressed by how down-to-earth she is. The patience that she holds is exceptional. I had a specific taste and she helped me by showing me all the perfumes that she had in mind that were closest to what I was looking for. I appreciate the way she made us feel. She is a very helpful and kind lady. I wish that we get to meet her again the next time we go to the store.
18 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hello Megha,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Amazing customer service from Balkees…
Amazing customer service from Balkees from the start to the end helped me pick out a beautiful smelling perfume for my girlfriend.
18 september 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Brent Cross Boutique 380
Hi Raul,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
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