The Perfume Shop - Colchester 189 Reviews 

The assistant was very helpful and efficient

I've been to this shop a couple of times for perfect gift set and they always deliver when it comes to customer service and assist you to get right and perfect gift. I'll definitely recommend to everyone seeking for quality perfumes to purchase

Purple Laura (our new Stuart) did an outstanding job on looking after us getting our past purchases up so we could see what we needed. So attentive and has a great customer relation and made our Xmas shopping complete. Thanks Laura see you soon.

The updates I received were consistent and well worded. I got my parcel on time, actually one day before the day it was meant to be delivered. The prices of the products were reasonable and came with many choices in terms of size, engraving, ribbon and Wrapped or not wrapped. Followed by multiple delivery options to choose from for convenience reasons.

amazing customer service so helpful and kind, purple laura u was lovely thank you xx

My experience was made by the lovely Laura purple at the Colchester store, she was very helpful and so friendly and talkative throughout the whole process. I will for sure be going back when she’s there.

I went in looking for a present for a friend. Aisha helped out so much. Super friendly and allowed me to try out different scents and suggested some that fit my brief. She even included some free testers at the end which I loved!

I went to a perfume shop in Colchester town today the lady called Julie was very friendly very helpful very professional every time I come in just for Julie's customer service I will never go in there if she isn't there always gives a high standard customer service thank to her I get what I need for special occasions thank you for your service Julie you are amazing

Had a good experience today , Niamh was extremely helpful and friendly , the service was 100%

Was served today by niamh and she was lovely she really helped me find the right perfume for me as I couldn’t decide, would like to say a massive thank you to her and will be returning to this store for more :)

Great experience. The sale assistant was very patient and helpful.

I had an amazing experience at the perfume shop Colchester, I was served at the Colchester shop by Aisha and Laura, it was my husband’s birthday and they helped me find the perfect gift.

Both ladies were incredibly friendly, knowledgeable, and patient as I explored different options. They took the time to understand what kind of scents my husband might like and recommended a few amazing choices I hadn’t even considered. Their attention to detail and genuine interest in helping me made the whole experience so enjoyable.

In the end, I walked away with a beautifully wrapped gift that my husband absolutely loved. It’s rare to find such thoughtful customer service these days, and I really appreciated how welcoming and professional Aisha and Laura were.

Highly recommend visiting the Colchester branch, you’ll be in great!!

Perfect, good experience

Laura in Colchester branch was so lovely and helpful, didn't rush me at all, great experience

The service was excellent will always return all so friendly and polite

The Colchester shop was amazing. Julie was amazing in supporting me and the wife to make a good choice. Demonstrated robust knowledge of the product.

These guys are great always the correct order

Exactly what I needed, very fast delivery, can't thank you enough.

I visited the Colchester store and was served by purple Laura, she displayed amazing customer service and I left the shop very happy! Thank you laura

Always buy my perfumes from here because of Laura (with the purple hair) she always knows what I am looking for just from a few words. Have never once had a bad experience she is always so welcoming and friendly and because of her amazing suggestions I have bought a perfume every single time even when I had no intention too ! Have never had such wonderful customer service anywhere else compared to this 10/10