The Perfume Shop - Edinburgh St James 360 Reviews 

I was helped by a lovely lady called Jamie. 10/10 customer service.

Huge thanks to Callie ⭐️ for the wonderful service today! She was so helpful and kind while I was picking out a perfume for a friend birthday. Easily the best service I’ve had in a long time.

Jamie was really helpful and knowledgeable.

Really good service by Cara today at st James Edinburgh

Very nice experience! Cara is very polite and helpful!

Visited today to buy aftershave for my grandson and once again Kes was outstanding!
He is very knowledgeable, helpful and very attentive to customers needs and goes above and beyond to give incredible services.
He is a great ambassador for the brand, and I would highly recommend a visit to this store.
The team are a proper team working together as one and you can tell they are happy to be there. Thank you for your service today

Callie was amazing helping me decide between a couple of perfumes and her tips were great! Highly advice asking her for help.

Delivery on time which is so important. The only thing I would recommend is adding a safe place In case I am not at home

My friend and I popped in prior to seeing mamma mia at the Playhouse. We were served by the delightful Callie. This young girl could not have been more helpful! We ended up spending over £300 between us due to this lovely girl suggesting items for our loved ones, spraying testers etc. she then wrapped up our gifts and we chose personalised ribbons. We could not be happier at the service we received and we shall be back soon. Give this girl a bonus as she deserves it! Thank you Callie

great service pleasant and. very helpful

I had a great experience in store thanks to Callie,Anika and Anand. Spent a lot of time in store the staff were very helpful. Will definitely visit again

My order came quickly and safely
Thank you

Shoutout to Sukveer for helping me refill a perfume. She was awesome, really friendly and reminded me to use my points card. Thanks!!

Had a lovely experience at the store today. We were helped by Anika, and she was absolutely fantastic. Super friendly, patient, and really knew her stuff. She helped us pick the right perfumes without rushing us, and made the whole shopping trip feel easy and enjoyable. Thanks to her, we walked out really happy with our choices. Big shout-out to Anika for the amazing service! 🌟

On Thursday 20th November I went to the store at St James Quarter in Edinburgh and a member of staff called Anand helped me, she was very polite and helpful and her customer service was very good.. I will definitely be going back.

Very happy customer I like that you gift wrap and be thoughtful like that. Thanks

As always I had a fantastic experience with Paul at the perfume shop.
His knowledge of fragrances is impressive he effortlessly explains notes, families, and how different scents evolve on the skin.
What really sets Paul apart, though, is his warm and friendly manner. He makes you feel completely at ease while exploring options, never rushing and always listening to what you’re looking for. His recommendations felt personal, thoughtful, and spot-on. If you want expert guidance delivered with genuine kindness, Paul is the person to see. Highly recommended!

My experience was awesome , I had no idea what I wanted but Gabi helped we tried so many different perfumes until I found the one I liked. The service is 10/10

Was in St James quarter store on Thursday all staff were friendly, Gabi ensured that our gift sets were safe while we were looking, she seemed very knowledgeable on how the store operates, very friendly and welcoming

had the best experience with zoe, had the best recommendations and knew exactly what she was talking about. 100% go back.