Chloe and Kelly made our shopping experience so pleasant..both ladies so pleasant and polite and nothing was too much trouble..excellent knowledge on new fragrances and went above and beyond to help
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 38, Princes Quay Shopping Centre, HU1 2PQ KINGSTON-UPON-HULL, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Just want to say a huge THANKYOU😊to 🙏🏽xKelly & Chloe $ x🙏🏽 Absolutely lovely girls was so stressed yesterday, but the put me a gift together & was soo so helpful… thankyou so much! Definitely b... Toon meer
Bedrijf heeft geantwoord
Having purchased the wrong perfume for my wife for Christmas I needed to exchange for the right one. The young gentleman in the shop was very helpful and sorted it out for me as they did not have the... Toon meer
Bedrijf heeft geantwoord
Very helpful when perfume was out of stock they ordered it for me to come to the shop got a great deal with order and atomiser as well thanks
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit 38, Princes Quay Shopping Centre, HU1 2PQ, KINGSTON-UPON-HULL, Verenigd Koninkrijk
4,7
Uitstekend
49 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Chloe at Princess Quay was a great…
Chloe at Princess Quay was a great help. She served with a lovely smile.
Nawa Ahmed
29 april 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful when perfume was out of…
Very helpful when perfume was out of stock they ordered it for me to come to the shop got a great deal with order and atomiser as well thanks
2 april 2026
Antwoord van The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came in today was served by Lacey and…
Came in today was served by Lacey and Kelly they had amazing product knowledge and couldn’t have done more to help me. Will definitely be returning to this store
30 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Chloe and Kelly made our shopping…
Chloe and Kelly made our shopping experience so pleasant..both ladies so pleasant and polite and nothing was too much trouble..excellent knowledge on new fragrances and went above and beyond to help
8 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really helpful and efficient staff
12 februari 2026
Antwoord van The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service in store with…
Excellent service in store with exceptionally friendly staff. Would definitely shop again.
19 februari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Oliver helped me today with my…
Oliver helped me today with my purchase. He was extremely polite and helpful.
31 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Oliver was really helpful and helped me…
Oliver was really helpful and helped me find the right perfume. Very happy with the service he provided ☺️
31 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Hull 52
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Having purchased the wrong perfume
Having purchased the wrong perfume for my wife for Christmas I needed to exchange for the right one. The young gentleman in the shop was very helpful and sorted it out for me as they did not have the one I needed in stock he kindly ordered for me and it was delivered five days later.
29 december 2025
Antwoord van The Perfume Shop - Hull 52
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
I support a sight impaired customer
I supported a sight impaired customer, and Chloe.S was superb. She was patient, funny and gave my companion the time she needed to make the right choice for herself.
This during the Christmas rush is not easy to do.
24 december 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Hull 52
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Antwoord van The Perfume Shop - Hull 52
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
I told them my addres but got it wrong…
I told them my addres but got it wrong didnt get parcel
11 december 2025
Antwoord van The Perfume Shop - Hull 52
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Very helpful staff and…
Very helpful staff and friendly.Received package very quickly
7 december 2025
Antwoord van The Perfume Shop - Hull 52
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop.
Had a lovely experience
3 december 2025
Antwoord van The Perfume Shop - Hull 52
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Bought moschino 2 Toy bubble gum
Bought moschino 2 Toy bubble gum. Quality packaging in great condition. Couldn’t be happier with price for a 100ml bottle. She was ecstatic for her birthday gift so happy days all around.
24 november 2025
Antwoord van The Perfume Shop - Hull 52
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Excellent service
From the minute I stepped inside the shop the staff were super helpful. Answered my questions, helped me decide which fragrance and gift wrapped it for free. Also helped order me a fragrance (that wasn't in stock) and had it delivered to my home address.
30 november 2025
Antwoord van The Perfume Shop - Hull 52
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Scruffy, unhelpful, oversell.
Princess Quay Hull. Poor customer service from the chap who served me. Looked like he had been dragged through an edge backwards. I should have told him to keep the stuff, but needed urgently as I leave the country in the next couple of days and last minute shopping for Christmas. Asked if i wanted item gift wrapping. I declined. What really got my goat is the 10P bag charge. I had bags in my pocket and could have carried the item without a bag. Yes it's a paper bag, but still not environmentally friendly.
25 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Hull 52
Hi,
We appreciate you sharing your experience. We're sorry to hear that the service and bag charge impacted your shopping, especially with your upcoming travel. If you need any help with our services, please let us know via email.
The Perfume Shop
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.