Had such a great time at the new bridge store . Olivia was so cheerful and so lovely . Also very patient I must. She showed me different fragrances. I finally got something amazing thanks to her recom... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 5, Ilac Centre, Henry Street, D01 RW86 DUBLIN, IE
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Lees wat reviewers zeggen
Team in lilac center is great thumb up to Sara her marketing skills are another level.. Alex smile makes u buy something out your budget
Bedrijf heeft geantwoord
I collected a perfume set from the Ilac Centre. Staff were great even with the busy Black Friday rush. One customer became agitated out of nowhere and started giving out about the queueing system (the... Toon meer
Bedrijf heeft geantwoord
Natalie and Callum are the icons. they really helped me for a special persons birthday thank you!!
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit 5, Ilac Centre, Henry Street, D01 RW86, DUBLIN, Ierland
4,7
Uitstekend
49 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Natalie and Callum are the icons
Natalie and Callum are the icons. they really helped me for a special persons birthday thank you!!
1 mei 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Team in lilac center is great thumb up…
Team in lilac center is great thumb up to Sara her marketing skills are another level.. Alex smile makes u buy something out your budget
20 april 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Olivia at new bridge was so hepful
Had such a great time at the new bridge store . Olivia was so cheerful and so lovely . Also very patient I must. She showed me different fragrances. I finally got something amazing thanks to her recommendation . Money well spent I must say. Will definitely visit again .
13 april 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Quick and friendly
Helpful so friendly and customer care they did have the particular perfume but they helped me to order online
19 maart 2026
Antwoord van The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
very lovely staff here in Ilac,they…
very lovely staff here in Ilac,they were very helpful and also got a cute discount,definitely would recommend it,Suzanne was great x
13 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service from Suzanne
Great customer service from Suzanne, she helped me with perfume for a friends birthday! Great shop. Great staff. Would recommend to a friend.
13 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was in the ilac store today was served…
Was in the ilac store today was served by faran he helped me pick my aftershave was very helpful.
16 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Poor customer service
A bit a gamble buying online from here. You’ll be taking a chance. Recently had an order cancelled at last minute which was quite disappointing. Customer service is so poor no one has responded to my messages on WhatsApp and email for 2 days now. I can’t even confirm if I got a refund.
4 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hi,
We regret your order was cancelled and that our support has been unresponsive. We appreciate you bringing this to our attention. We are looking into why there was a delay in responding to your messages.
The Perfume Shop
Absolutely amazing experience helped me…
Absolutely amazing experience helped me choose the right one with so many options . Well done !! Thanks Farhan and Shane
4 december 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Farhan was very friendly with me and…
Farhan was very friendly with me and helped me choose the perfect product, thank you
4 december 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Very happy with my purchase and…
Very happy with my purchase and delivery was so fast.
29 november 2025
Antwoord van The Perfume Shop - Ilac 118
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Great experience
Farhan was a great salesman. Great costumer service and good selection of fragrances. Black Friday deals are really worth it!
1 december 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Excellent service from Farhan
Very good service from Farhan, excellent customer service, will be back there just for Farhan.
1 december 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Staff is friendly
Farhan was very helpful, got the perfume ai wanted
1 december 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
I ordered and received what I expected…
I ordered and received what I expected from my purchase.
26 november 2025
Antwoord van The Perfume Shop - Ilac 118
Hi,
We're happy to hear that you received what you expected. Thank you for your purchase and for sharing your feedback with us!
The Perfume Shop
Perfume collection with a bit of drama
I collected a perfume set from the Ilac Centre. Staff were great even with the busy Black Friday rush. One customer became agitated out of nowhere and started giving out about the queueing system (there was no problem with it). He screamed at the manager Alex who handled the situation with grace and dignity. He was completely out of line but the staff continued to work after he stormed out so I was seen to within minutes and it was such a smooth process. Fair play to them for having to put up with rude people like that.
26 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Farhan was the great
Farhan was the great. Guided me through different options when I was stuck with no idea. Amazing sales man. Strongly recommend.
27 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Indah was very helpfull top gent !
27 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Lily and Eimear are the nicest and most…
Lily and Eimear are the nicest and most helpful staff there!!
23 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Lily and Sara helped me so much with my…
Lily and Sara helped me so much with my shopping
23 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Ilac 118
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
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