Well what a lovely experience we had in your Eastgate Inverness store today all thanks to the lovely Ann.What a difference seeing such fantastic customer service.We aren’t from the area and had such a... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 9, The Eastgate Shopping Centre, IV2 3PP INVERNESS, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We visited the perfume shop in Eastgate Centre Inverness a lovely lady ,Anne served us. She was very helpful & went above & beyond we felt delighted when we left the shop. Thank you Anne we will be ba... Toon meer
Bedrijf heeft geantwoord
Inverness shop: I have just treated myself to a set of Tom Ford Ombre Leather, eau de parfum 100 mls & body spray 150 mls . Def my new favorite !!! Great value at discounted price !!! I had fantas... Toon meer
Bedrijf heeft geantwoord
Isla and Lisa are both wonderful and amazing staff , Lisa is always serving with a smiles every time I shop at The Perfume Shop in Eastgate Inverness shop. Always going above and beyond to get exactly... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit 9, The Eastgate Shopping Centre, IV2 3PP, INVERNESS, Verenigd Koninkrijk
4,8
Uitstekend
114 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service from Anne today
Great service from Anne today. Very pleasant and helpful
6 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Inverness 131
Hello,
Thank you for your lovely 5-star review! We're so happy to hear you had a great experience with Anne and appreciate your kind words about our team!
Best wishes,
Jasmyn
Had a fantastic experience in the shop
Had a fantastic experience in the Inverness branch of this shop. The assistant that served me (Cameron) was very helpful. She asked loads of questions regarding what type of fragrance I usually wear, how and when I wear it. She gave me various samples to try and made a recommendation. I purchased said recommendation and now wear it all the time (Flowers and Flames by YSL). I will return in the future.
3 maart 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Inverness 131
Hello,
Thank you for your kind review and for taking the time to share your positive experience. We are delighted to hear that you had such a wonderful shopping experience at our Inverness branch. It's fantastic to know that you found our assistant so helpful and that she took the time to understand your fragrance preferences. We strive to provide exceptional customer service and it's heart-warming to hear that we achieved that for you. We look forward to welcoming you back to our store soon.
Kind regards,
Jasmyn
Execellent service in the inverness…
Execellent service in the inverness syore on saturday. My partner and i had gone to get some new smellys, and we was served by aurora, the best staff member we have come across therebyet. Nothing was a bother, very friendly and welcoming.
29 maart 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Inverness 131
Hello,
Thank you for your kind words! We're so happy to hear you had a positive experience at our Inverness store. We're thrilled that you found our staff member to be so helpful and welcoming. We'll be sure to pass your feedback along to the team.
Many thanks,
Jasmyn
Lovely lady aurora
Lovely lady aurora. She was very helpful and kind . Very happy to have purchased my favourite perfume. Also got a lovely we birthday gift .
29 maart 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Inverness 131
Hello,
We're so happy to hear you had a positive experience! It's wonderful to know that you were well taken care of and enjoyed your purchase. We're thrilled you received a special birthday gift as well. Thank you for sharing your kind words about Aurora. We'll be sure to pass your feedback along to her.
Kind regards,
Jasmyn
5 star service
We were shopping in Inverness Aurouera spent loads of time with us. Helping us with our selection of perfume. She was helpful and well-informed highly recommend
28 maart 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Inverness 131
Hello,
Thank you for your kind review! We're so happy to hear you had a positive experience and that you were impressed with the service you received. We strive to provide excellent customer service and are thrilled that you found our staff to be helpful and knowledgeable. We appreciate your recommendation and hope to see you again soon.
Kind regards,
Jasmyn
In a word - Excellent
Excellent shopping experience from a lovely lady, Aurora, who was helping out at the Inverness store. Could not be more helpful, felt like I got VIP service. Aurora normally works in Edinburgh but was helping out up in Inverness. She shared a lot of praise and respect for her colleagues in Inverness, I will certainly go back. Thank you once again
28 maart 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Inverness 131
Hello,
Thank you for your kind words! We are delighted to hear about your positive experience at the Inverness store. It's wonderful to know that you received such exceptional service from Aurora. We appreciate you taking the time to share your feedback, and we will be sure to pass it along to her. We are proud of our team and appreciate your recognition of their hard work.
Kind regards,
Jasmyn
Inverness store today
Inverness store today, assisted by Ellis who was so customer focused, a star, and Chloe who was up covering from East Kilbride, both an asset to the company, will definitely shop here again,
16 maart 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Inverness 131
Hello,
We are so pleased to hear about your positive experience in our store. It is wonderful to know that our team members provided you with such excellent customer service. We are proud of Ellis and Chloe for their dedication and commitment to our customers. Thank you for taking the time to share your feedback.
Many thanks,
Jasmyn
Belated bday pressie
Bought a perfume for my daughters birthday though at the time I couldn't afford it due to no job but now I have & wanted to get her something she loved & lots to choose from but I opted for her fav. Delivery was quick though went to neighbour which was fine but I didn't choose this but maybe the royal mail knows so it's fine. I opted for gift wrapped either gold or black & added a ribbon( fee) . My daughter absolutely loves it all. I've been to my local perfume shop in inverness & staff are so friendly & helpful but my daughter stays outwith that's why I got it posted. So happy.
7 maart 2025
Antwoord van The Perfume Shop - Inverness 131
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Was served by a lovely cheerful sales…
Was served by a lovely cheerful sales assistant Ellis she couldnt do enough to help snd advise me on a perfume for my daughters birthday even to let me know about gift wrapping excellent service will be back for more advise
28 februari 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Inverness 131
Hello,
Thank you for your kind words! We're so happy to hear that you had a positive experience with our sales assistant. We strive to provide our customers with excellent service and we're delighted to hear about your positive feedback. We hope to see you again soon!
Best wishes,
Jasmyn
Fantastic customer service
Debbie from Inverness store was very welcoming and friendly and took her time to serve me and share her wide knowledge of the perfumes available and because of this I purchased 2 different brands of perfumes for my 2 sisters which was not plan. Thank you Debbie😀
30 december 2024
Review zonder uitnodiging
Antwoord van The Perfume Shop - Inverness 131
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Ordered for a Xmas present…
Ordered for a Xmas present and it was delivered within 48hrs tracked with good tracking information..I can only give 5* no hassle no problems would highly recommend the Perfume shop.Great prices..
15 december 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.