My Experience was made so pleasant her attitude and attention was so great, That you really find it rare in todays shopping world. Keep it up @ Geanina
Bedrijf heeft geantwoord
Locatie
Wijzig locatiec/o Superdrug, 80/84 High Road, NW6 4HS Kilburn, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My name is Afaf Mohamed/ Adult Nurse, I made Geanina in the shop at Kilburn, Absolutely loved the costumes! Great attention to detail, perfect fitting, and excellent customer service throughout the... Toon meer
Bedrijf heeft geantwoord
I visited your Kilburn Store and purchased a bottle of Jimmy Choo 'Blue'. The staff member who assisted me, (Adina), was exceptional. Her product knowledge and proffessionalism were first class. Not... Toon meer
Bedrijf heeft geantwoord
My experience was excellent. The service was incredible. I was served by Brenda today at Kilburn High Road and she was so cheery and she really knew what she was doing. She never got impatient when I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
c/o Superdrug, 80/84 High Road, NW6 4HS, Kilburn, Verenigd Koninkrijk
4,9
Uitstekend
69 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The lovely lady
Adina greeted me as soon as I walked in, provided all the help I needed and showed her passion for fragrance by providing great suggestions.
2 juni 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hi,
Thanks for your review. I am pleased to hear of your recent experience!
Kind regards,
Sharain
The Perfume Shop Team
Geanina as always the best
Geanina as always the best. She knows very well how to choose for you a good parfume. She is amazing, best customer service ever.
26 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Fantastic service
Fantastic service from Faranak at the Kilburn store
17 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Today I was at Kilburn store
Today I was at Kilburn store. I meet Brenda, she was amazing!! I am a very happy curtomer.
14 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Thank you for your positive review!
The Perfume Shop.
Thank you, Geanina!
I was looking for perfumes to serve as gifts to my loved ones back home. I had no idea what I was looking for. I shyly approached the counter and spoke to TPS staff Geanina. She was so helpful, attentive and patient with me. She helped me test the samples and gave me a quick run through of the latest products and promotions, etc. In the end, I finally found and bought the perfumes I needed. Thank you, Geanina! You are a gem!
13 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
I honestly had a great experience in…
I honestly had a great experience in Kilburn Superdrug with Adina, she is great at her job and made me feel sastisfied with my purchase. She understood me very well and was patient. Ps. Geaginin was also great. I left the store very happy 😊
13 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Thank you for your positive review!
The Perfume Shop.
Brenda was really cool and helped me…
Brenda was really cool and helped me out when I was stressed out not knowing what to get. She attended to each customer with an outstanding customer service while I was on the que.
10 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Brenda and Adina were really amazing…
Brenda and Adina were really amazing sales persons and helped me find the right scents. I have been here multiple times it is really a great place to find perfumes, even exclusives!
10 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Thank you for your positive review!
The Perfume Shop.
Adina in Kilburn store very friendly…
Adina in Kilburn store very friendly and kind looks after me on most of my purchase
3 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hi,
Thank you for your positive review we really appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
My experience was excellent!
My experience was excellent. The service was incredible. I was served by Brenda today at Kilburn High Road and she was so cheery and she really knew what she was doing. She never got impatient when I kept asking to test more perfumes and when other customers came over, she managed to divide the time between us without making us feel like we were waiting. I can only rate 5 stars because it’s the limit but I would rate more if I could. Highly Pleased!!
2 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Geanina the perfume shopKilburn
Geanina the perfume shopKilburn
She was very very happy to help me abd very very good and she was much helpful to find the perfume I wanted. Also I wanted to buy 1 perfume but she sold 2 perfume instead with her customers service.
I was very very much impressed
2 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Brenda is amazing
Brenda was an amazing sales assistant, so friendly and helpful. Extremely informative and helped me choose the best scent for a gift.
27 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
i visited the perfume shop at Kilburn…
i visited the perfume shop at Kilburn and was served by a lovely lady called Brenda.
even though there were several people waiting to be served and she was the only staff on position ,she has a cheerful smile on her face, as she acknowledged customers waiting to be served. she was polite ,composed and cheerful.
26 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hello,
We are thrilled to hear about your positive experience at our Kilburn shop. It's wonderful to know that Brenda provided such excellent service. Her cheerful demeanor and dedication to customer satisfaction are truly commendable. We strive to create a welcoming and enjoyable shopping experience for all our customers, and it's heartwarming to know that Brenda embodies this commitment.
Many thanks,
Jasmyn
Todo muy bien
Todo muy bien, el perfume super bueno y a buen precio, la dependienta, Brenda, fue muy buena y amable
24 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Antwoord van The Perfume Shop - Kilburn SD 515
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
The sales attendant
The sales attendant, Geanina, was patient and polite. She patiently gave me different options and was happy to see that I made the right choice.
23 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hello,
We are delighted to hear that you had a positive experience with Geanina! It's wonderful to know that she was able to provide you with the information and support you needed to make the right choice. We appreciate your feedback and will share it with Geanina.
Kind regards,
Jasmyn
Thank you!!
I was at kilbun to treat my self with a perfume and Geanina gave me the best service.she shows me all my options with a welcoming approaches.I also would like to thank her for keeping my card safe as I forget to take it from the pos machine.Thank you very much!!
15 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I have been in kilburn perfume shop to…
I have been in kilburn perfume shop to get my friend perfume gift and the two ladies GEANINA AND ADINA were very very good to me and gave me the best SERVICE i have ever been treated. Pls keep them as they are the best staff.
8 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hello,
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience at our Kilburn location. We are delighted to know that you found our staff to be so helpful and friendly. We appreciate your feedback and will be sure to pass it along to Geanina and Adina. We hope to see you again soon!
Best wishes,
Jasmyn
Great customer service
Very helpful in picking out a present for my son. Thank you Adina!!
8 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hello,
We're so glad you found the perfect gift for your son! We appreciate you taking the time to share your positive experience.
Best wishes,
Jasmyn
Adina is just amazing!
Adina is just amazing!! She is always welcoming. She is wonderful at wrapping. She is an asset to the Kilburn branch.
8 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Kilburn SD 515
Hello,
We're thrilled to hear about your positive experience! It's wonderful to know that you've had such a great interaction with Adina. We appreciate you taking the time to share your feedback. We'll be sure to pass your kind words along to her.
Kind regards,
Jasmyn
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.