Lauren and Caiden went beyond their way to help my family out:)) They were both friendly, approachable and welcoming. Thanks to Lauren and Caiden for the exceptional and professional help. Wishing the... Toon meer
Locatie
Wijzig locatieUnit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX GATESHEAD, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Served by a lovely young lady called Kiana. I didn’t really know exactly what I wanted and she was so patient and let me try numerous men’s colognes until I made my choice. It was then beautifully... Toon meer
Bedrijf heeft geantwoord
I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to g... Toon meer
Bedrijf heeft geantwoord
Me and partner came in to both buy a new fragrance for our upcoming wedding. We had some ideas of what we wanted but wanted to try some recommendations. Beth and Caiden were really welcoming, helpful... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX, GATESHEAD, Verenigd Koninkrijk
4,9
Uitstekend
146 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful and knowledgeable
Aurora (hope we’ve spelled her name correctly) was fantastic today. She helped us find our wedding perfumes and was so knowledgable about the different scents. We both picked something we likely would not have typically looked at and are so pleased with the choices made. She was fab!
14 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hi,
Thanks for your feedback. It's great to hear you have had a positive experience with us. We appreciate you.
The Perfume Shop.
I am a regular customer in the Metro 2…
I am a regular customer in the Metro 2 store and Ornita has always been very helpful and delivered amazing customer service making me want to come back to that store
13 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Olivias help was great!!
12 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hi,
Thanks for your kind words and thank you so much for shopping with us.
The Perfume Shop.
Olivia was super helpful
Olivia was super helpful! I really enjoyed visiting the store! Amazing experience! Store is metro 2140
12 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hi,
Thanks for your kind words and thank you so much for shopping with us.
The Perfume Shop.
Great help today from Lauren choosing a…
Great help today from Lauren choosing a perfume for my wife. Thanks!
12 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hi,
Thanks for your lovely review!
The Perfume Shop.
Very helpful Melissa
Very helpful Melissa , very nice & friendly 😀
9 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Recommended
I bought a great perfume at Metro 2, Ornita helped me choose a perfume according to my preferences with patience and attention. Thank you for your care.
6 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Bargain
Was looking for Insolence by Guerlain, saw this amazing offer and Ornita ( metro2) found the perfume for me online, at an amazing price and free delivery. Very friendly service from this lovely girl *****thankyou Ornita
4 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Antwoord van The Perfume Shop - Metro 140
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
The Manager was very good showing me…
The Manager was very good showing me the new Jimmy Choo perfumes. And staff looked up other notes in other perfumes. They had time for you not rushed. The new fragrance fillers are brilliant too as well as staff
3 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
great customer service
lovely lady named Katie helped me to pick out some back to college samples and we ended up getting a lovely perfume of her recommendation. amazing customer service i felt attended to and cared for.
23 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hello,
We're happy to hear that you enjoyed your experience and appreciate the assistance you received in selecting your perfume. Thank you for your positive feedback and for shopping with us.
Sincerely,
Jasmyn
The Perfume Shop
Great service
Great service . Gabrielle was so helpful trying different smells for our wedding . Xx
26 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Always shop here staff always helpful…
Always shop here staff always helpful and friendly
21 juli 2025
Antwoord van The Perfume Shop - Metro 140
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Gabrielle served me and she has looked…
Gabrielle served me and she has looked after me as she always has best service I’ve ever had I’ll be back!
11 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Excellent store
Lauren from Metro centre 2 was an absolute star, great customer service. Thanks again.
4 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Antwoord van The Perfume Shop - Metro 140
Thank you so much for your review!
The Perfume Shop.
Absolutely amazing experience
Absolutely amazing experience, the staff were so friendly and genuine,Katie was soo helpful and patient and nice,left with 2 perfumes and great price as well
8 juni 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Had a fantastic customer service by Melissa
Had a fantastic customer service by Melissa at Perfume shop metro centre. She really guided us for a choice of fragrance and gift set was amazing
Highly recommend . Very good experience.
Thanks ahain
7 juni 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Antwoord van The Perfume Shop - Metro 140
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Advertising discounts you can’t get
Went into the Metrocentre store today and was not allowed to use my 15% Blue light card discount even though the sign is right next to the till. The staff member said that when she scans the item on the till it takes 10% off, so you can’t use Blue light
25 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Metro 140
Hi,
I am sorry to hear this. Please can you pop in touch via email at reviews@theperfumeshop.com so we can look into this for you?
Kind regards,
Sharain
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.