The Perfume Shop - Metro SD 563 Reviews 16

TrustScore 4.5 uit 5

4,5

Saint Michaels Way 22, 22-24 Cameron Walk, NE11 9YR Gateshead, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The manager was so polite and cheerful and I'll definitely will be coming back she made time to show us offers, give us testers of things we were interested in and we have left very happy customers. W... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nicola was very kind and pleasant. I asked to buy a gift set and then asked for a ribbon and she put all her effort and heart into the bag ribbon and did it with high standards. Her manners was amazin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went in looking for gifts for upcoming birthdays not knowing what I wanted , I was greeted by Vicki who was more than happy to help me and take me through multiple recommendations! She explained there... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nicola is one the most professional perfume shop consultant who has gone above and beyond to make my sons birthday a memorable one. She should be ambassador of Perfume shop Superdrug metro centre.... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Parfumerie
  2. Cosmetische producten leverancier
  3. Cosmetica en parfums leverancier
  4. Cosmetica winkel
  5. Geuren- en aromaleverancier
  6. Haarproductenwinkel

Geschreven door het bedrijf

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contactgegevens

  • Saint Michaels Way 22, 22-24 Cameron Walk, NE11 9YR, Gateshead, England, Verenigd Koninkrijk

4,5

Uitstekend

TrustScore 4.5 uit 5

16 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Great customer service from Katie

Great customer service from Katie, very helpful!

2 mei 2026
Review zonder uitnodiging
Logo The Perfume Shop - Metro SD 563

Antwoord van The Perfume Shop - Metro SD 563

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Rachel was so good with her customer…

Rachel was so good with her customer service l got what l wanted 🤗

30 april 2026
Review zonder uitnodiging
Logo The Perfume Shop - Metro SD 563

Antwoord van The Perfume Shop - Metro SD 563

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly

Very helpful and friendly, listened to what I like and tried lots of testers.

27 april 2026
Review zonder uitnodiging
Logo The Perfume Shop - Metro SD 563

Antwoord van The Perfume Shop - Metro SD 563

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

The manager was so polite and cheerful…

The manager was so polite and cheerful and I'll definitely will be coming back she made time to show us offers, give us testers of things we were interested in and we have left very happy customers. Will definitely recommend 😀

13 april 2026
Review zonder uitnodiging
Logo The Perfume Shop - Metro SD 563

Antwoord van The Perfume Shop - Metro SD 563

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Nicola was very kind and pleasant

Nicola was very kind and pleasant. I asked to buy a gift set and then asked for a ribbon and she put all her effort and heart into the bag ribbon and did it with high standards. Her manners was amazing her customer service was excellent 5* best assistant I’ve met in Newcastle. We come all the time she had all smiles. She deserves a reward.

24 maart 2026
Review zonder uitnodiging
Logo The Perfume Shop - Metro SD 563

Antwoord van The Perfume Shop - Metro SD 563

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Went in looking for gifts for upcoming…

Went in looking for gifts for upcoming birthdays not knowing what I wanted , I was greeted by Vicki who was more than happy to help me and take me through multiple recommendations! She explained there was a staggered discount offer on which was perfect because I wanted a few items. I can’t thank her enough for the time and effort she gave me in helping find my perfect gifts. Thank you so so much ! Service with a smile is always a bonus. Would definitely recommend to anyone :)

21 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Metro SD 563

Antwoord van The Perfume Shop - Metro SD 563

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Lovely service today from Vicki

Lovely service today from Vicki, so helpful and friendly. Would definitely recommend

20 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Metro SD 563

Antwoord van The Perfume Shop - Metro SD 563

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Nicola is one the most professional…

Nicola is one the most professional perfume shop consultant who has gone above and beyond to make my sons birthday a memorable one. She should be ambassador of Perfume shop Superdrug metro centre.

Thank you . You fabulous woman

17 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Metro SD 563

Antwoord van The Perfume Shop - Metro SD 563

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

The nicest staff!!

Got served by the wonderful Katie? I hope that was her name! Had a smile on her face the entire time and clearly knew her stock well, boyfriend loved his present will definitely be going back for something myself!

21 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Metro SD 563

Antwoord van The Perfume Shop - Metro SD 563

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Went into store on Monday looking for a…

Went into store on Monday looking for a new fragrance for myself , a young lady Vicki approached me to help me find what I was looking for . She offered me a selection of fragrances from new launches to best sellers and I eventually settled on prada paragdime! Very happy with service will be back to store . Thank you .

19 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Metro SD 563

Antwoord van The Perfume Shop - Metro SD 563

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Had a lovely experience with Ava who…

Had a lovely experience with Ava who helped me pick out the perfect perfume for my mum. She was very patient with me, giving me lots of suggestions and advice based on previous perfumes my mum has liked. She went through them all with me, was super friendly and made me feel looked after and welcome! My mum loves the perfume we picked out for her!! Thank you so much Ava!

16 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Metro SD 563

Antwoord van The Perfume Shop - Metro SD 563

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

I came into the perfume shop and Vicki…

I came into the perfume shop and Vicki was very helpful, I came in wanting a new fragrance and didn’t know what I wanted, she was was keen to help and recommending a few different ones until I found the one I loved. Great customer service will be coming in store again.

19 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Metro SD 563

Antwoord van The Perfume Shop - Metro SD 563

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

I was served at the perfume shop in…

I was served at the perfume shop in superdrug at the metrocentre by a lovely girl named vicky she was very helpful and very knowledgeable great customer service

20 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Metro SD 563

Antwoord van The Perfume Shop - Metro SD 563

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Olivia has been very kind and helpful…

Olivia has been very kind and helpful she helped me what l wanted.

16 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Metro SD 563

Antwoord van The Perfume Shop - Metro SD 563

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

It was delivered on time and well…

It was delivered on time and well boxed and wrapped

12 oktober 2025
Logo The Perfume Shop - Metro SD 563

Antwoord van The Perfume Shop - Metro SD 563

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

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