I visited the perfume shop two days ago & today as well, to buy perfumes for my sister & my boyfriend’s mum. I experienced great customer service by Jamie he was extremely nice & helpful, he knew exac... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieOxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE OXFORD, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Had a 5* experience from Pele at the Oxford Westgate store. He was very knowledgeable, helpful, and just an all around nice person. He offered extensive product knowledge, thoroughly explained the mem... Toon meer
Bedrijf heeft geantwoord
Being of senior age buying perfume for my wife given the brand names ?The young female assistant recognised my bemusement and assisted me with an abundance of choices, and guided me to the best value... Toon meer
Bedrijf heeft geantwoord
I thought I will receive sample of perfume but I didn’t get anything, the last spice bomb I bought was because the sample was being sent to me. So I appreciate samples alot, it makes me know more frag... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE, OXFORD, Verenigd Koninkrijk
4,8
Uitstekend
63 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Superb service from the Oxford team…
Superb service from the Oxford team -beautiful wrapping by Pele. Thanks so much!
27 april 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
really great service and hospitality
really great service and hospitality. will definitely come here again!
22 april 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff are so helpful
The staff are so helpful and kind someone called James served me and he was incredibly helpful would 100% go back
19 april 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pele provided brilliant service for us…
Pele provided brilliant service for us today. Give this guy a raise!
18 april 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pele is a delight
Pele is a delight. So knowledgable and friendly.
17 april 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The gent palley was brilliant and spent…
The gent palley was brilliant and spent a fair bit of time with me. Thank you!
15 april 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pele was really helpful with my…
Pele was really helpful with my experience and really welcoming
15 april 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience with Pele, he's amazing! We truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a wonderful experience finding a…
Had a wonderful experience finding a fragrance I love , Pelle was super friendly and listened to what i like
13 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely shop assistant in Oxford store
Lovely shop assistant in Oxford store. Offered posts delivery as perfume was not available in the store. Received quickly witj free delivery.
2 april 2026
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Pele
Great service from Pele - super helpful and easy experience
12 april 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pele was great! ⭐️⭐️⭐️⭐️⭐️
Had a 5* experience from Pele at the Oxford Westgate store. He was very knowledgeable, helpful, and just an all around nice person. He offered extensive product knowledge, thoroughly explained the membership system and ultimately gained two loyal customers from people that had not stepped foot in the store before. What an absolute asset to the company ⭐️⭐️⭐️⭐️⭐️
10 april 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service from Pele
Fantastic service from Pele, knows his stuff really helped me out!
3 april 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Great customer service. Salesman Pele is very good at his job very helpful
15 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pelle was really attentive
Pelle was really attentive, helpful and friendly. Beautiful store and great deals if you become a member.
13 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very grateful and helpful than you.
6 maart 2026
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good and nice service was very…
Very good and nice service was very patient thank you pele.
8 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was helped by pele and his customer…
I was helped by pele and his customer service was excellent, he really helped me to make the right decision! He also informed me on all the best offers which was great.
31 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today I visited a perfume shop to buy…
Today I visited a perfume shop to buy gifts for my friends, and I had a great experience. The customer service was excellent — everyone was extremely nice and helpful. I was assisted by Ishaq, who provided outstanding service. He is very knowledgeable about different perfumes, took the time to understand what I was looking for, and gave great recommendations. My friends absolutely loved the perfumes he suggested. Overall, it was a wonderful shopping experience, and I highly recommend this shop.
7 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Oxford Westgate 372
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.