The Perfume Shop - Preston 63 Reviews 

Ordered in Preston deliver to Blackpool love this perfume the girl in the shop was so nice knew what she was talking about

Came into the perfume shop and received excellent service. All Preston perfume staff were very pleasant and friendly, will definitely be coming back.

Jo and Katie from the Preston store were brilliant

Easy to pick and order online ,quick delivery, lovely box my purfume came in

Packaged well & delivery was great
Love the new fragrance & also the gift of a free sample. Happy customer.

Just want to thank Sarah and the girls at the Preston store for their amazing service every time I visit the shop. Every time I come to buy my Prada Carbon, they are always so pleasant and helpful. Should be commended for their service.

I was served by a friendly and helpful member of staff today, her name was Jordan. I appreciated the friendly service and patience with me and wife when choosing an aftershave, as I'm very picky and I can take a while. It's nice that these interactions in retail have not completely vanished.

Came into the perfume shop today in Preston St George’s centre. Was greeted by a lovely team to help pick a perfume for me and my husband. The ladies couldn’t of been more helpful and friendly, and we managed to pick out the best perfumes. Thank you for your help, will definitely be recommending your store to friends and family.

I was served by Maria at the perfume shop, inside of St George’s Preston, and this girl knows what she’s talking about. She helped me pick out the best gift for my mother-in-law, and as we know that’s a task, and she definitely understood that. She was so smiley and helpful from the movement I entered the shop, this girl deserves some recognition.

I am writing to express my disappointment and frustration regarding the behavior of one of your employees at your store in St. George’s Mall, Preston, during my recent visit.
I purchased four gift sets totaling over £300. Unfortunately, the experience was completely overshadowed by the rude and unprofessional behavior of the staff member.

The employee not only refused to provide us with carrier bags but also spoke in a highly disrespectful and confrontational manner. She accused us of not knowing English law and used aggressive hand gestures throughout the conversation. This level of hostility was entirely unwarranted and unacceptable.

The situation escalated to the point where I felt compelled to return the items and request a full refund, as I could not accept such treatment.

I believe that as a paying customer, I should be treated with respect and courtesy. I urge you to take immediate action to address this incident, including reviewing the behavior of your staff and ensuring they are trained to provide a more professional and customer-friendly experience in the future.

Brilliant service fast delivery kept me informed all the way.

Xmas shopping finding the best perfume for my missus.
Jade at St George's took the time out based upon the information I gave her to find a great scent for me. Effortless service and attentive to my requirements. Would highly recommend. Thanks jade

Good customer service experience, prompt delivery.