The Perfume Shop - Silverburn 249 Reviews 

127
TrustScore 5 uit 5

4,9

Unit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Jill helped us to find our wedding scents in the middle of July and made it such an enjoyable experience. Her professionalism, vast knowledge and genuine joy helped us massively in buying our scents a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Five Stars – Jill is an absolute gem! I am a huge fragrance collector and very particular about my scents, but Jill at the Silverburn store makes every single visit a total joy. She is super fr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was recently went to the perfume shop silverburn to get a fragrance, but I was stuck with which one to buy. Nicola served me and was so welcoming, thorough and helped steer me in the direction of wh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was served by a newstart today, Ellie. She was very helpful, passionate and listened to my brief with patience and interest. I bought Lancome, la vie est belle, vanilla nude and I love it. Wouldn't... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Parfumerie
  2. Cosmetische producten leverancier
  3. Cosmetica en parfums leverancier
  4. Cosmetica winkel
  5. Geuren- en aromaleverancier
  6. Haarproductenwinkel

Geschreven door het bedrijf

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contactgegevens

  • Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

127 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(127)

35.511 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The young lady who assisted me with my…

The young lady who assisted me with my purchase was excellent and knowledgeable. I only had a photograph of perfume. She had to “source” it online , as it was not in shop. Arranged for it to be delivered. She also checked to see if i had loyalty card. (I had forgotten) Excellent serivce

30 november 2025
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hi,

Thank you for your lovely feedback. It's great to hear about your 5* experience.

The Perfume Shop

Beoordeeld met 5 van de 5 sterren

Emma at Silverburn was so patient with…

Emma at Silverburn was so patient with myself (an older generation) and I wish the management would pay notice to an excellent nature and front of house person that the company ought to be proud of.
I do hope that she gets some recognition for her service.

27 november 2025
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Beoordeeld met 5 van de 5 sterren

Emma and Jess

Emma and Jess, have been very professional and helpful in helping us chose various products. Cannot commend them high enough. Best wishes

25 november 2025
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Beoordeeld met 5 van de 5 sterren

I went into the silverburn branch with…

I went into the silverburn branch with no idea what I was wanting to get, Denise from the store was wonderful and walked me through everything. She also helped me pick out some add ons that I never knew I could get. Was a wonderful experience I couldn’t recommend more

21 oktober 2025
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Thanks for your review!

It's great to hear your positive feedback. We value you.

Kind regards,
Sharain - The Perfume Shop

Beoordeeld met 5 van de 5 sterren

I was happy with my shopping experience…

I was happy with my shopping experience at the Silverburn shop… Rosain attended to me and took me round the shop, i only came for one perfume but I ended up buying multiple perfumes because of her services.xx

1 oktober 2025
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hi there,

I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.

Kind regards,
Sharain - The Perfume Shop

Beoordeeld met 5 van de 5 sterren

Perfect friendly helpful service

⭐️⭐️⭐️⭐️⭐️
“Extremely helpful and friendly service at The Perfume Shop. The staff were chatty, approachable, and gave great advice on choosing the perfect perfume for my sister. Highly recommend!”

30 september 2025
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hi,

Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Beoordeeld met 5 van de 5 sterren

Extraordinary customer service

Extraordinary customer service. Very friendly and helpful stuff. They got a new loyal customer

25 september 2025
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hi,

I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.

The Perfume Shop.

Beoordeeld met 5 van de 5 sterren

Great help

Great help, polite

19 september 2025
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hi,

Thanks for your lovely words and for choosing us to shop with. We appreciate you.

The Perfume Shop.

Beoordeeld met 5 van de 5 sterren

James was really helpful

James was really helpful. Was very patient with me and let me try a dozen scents before helping me make my choice. Guided me towards a really good deal and got a bottle of Hugo Boss normally £125 for £55. Very happy.

13 september 2025
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hi,

We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Beoordeeld met 5 van de 5 sterren

Great atmosphere and friendly staff

Gill was lovely and friendly from the moment I walked in. She was great at recommending new fragrances that are out and let me smell them and told me about deals in store. It was a really easy, pleasant experience and for the first time in forever I actually got a couple of samples with my purchase.

10 september 2025
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hi,

Thanks for your positive review! We appreciate you and hope you have a lovely day.

The Perfume Shop

Beoordeeld met 5 van de 5 sterren

Our whole experience was excellent…

Our whole experience was excellent because of one your valuable sales person named Faye.She was so kind and she was so helpful.I would definitely come back to your store .One reason for that would be Faye and her service.Thank you Faye for your lovely service.

7 september 2025
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hi,

Thanks for your lovely review!

The Perfume Shop

Beoordeeld met 5 van de 5 sterren

Excellent review

Thank you to Emma and Kieraleigh for providing excellent customer service x

25 augustus 2025
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Beoordeeld met 5 van de 5 sterren

Lovely service from Janice at…

Lovely service from Janice at silverburn store Adding personal touch to a special gift

25 augustus 2025
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Beoordeeld met 5 van de 5 sterren

I would just like to say that my…

I would just like to say that my experience in store today was made a lot easier and the service received from Jill at the silverburn store was amazing and a 10/10
I would highly recommend Jill to anyone who is looking for aftershave or perfume and are unsure what to get as she made sure that we left happy with the choice we made

24 augustus 2025
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Beoordeeld met 5 van de 5 sterren

Amazing service

Had amazing service from Emma and Janice at the perfume shop silverburn branch. They where so helpful and friendly, had a lovely experience will definitely be back for some more perfume at this store.

22 augustus 2025
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hello,

We're happy to hear you had such a lovely experience in our Silverburn branch. We appreciate your kind words and thank you for shopping with us.

Sincerely,
Jasmyn
The Perfume Shop

Beoordeeld met 5 van de 5 sterren

Helpful staff

Denise was very helpful with my indecisive behaviour!

30 juli 2025
Review zonder uitnodiging
Logo The Perfume Shop - Silverburn 249

Antwoord van The Perfume Shop - Silverburn 249

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

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