The Perfume Shop - Solihull 293 Reviews 134

TrustScore 5 uit 5

4,9

7 Mill Lane Arcade, Touchwood, B91 3GS SOLIHULL, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The ladies in Solihull were fab Tiabah & Connie were polite and friendly they both were able to help me even though the ultimate needed wasn’t in store however helped me use that online store to do de... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I was greeted very well Carla and helped picking a perfume… I was told that there was 20% off goods as long as over £60 so looked and found a women’s gift set that was reduced from Xmas and at £50... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lucinda served me today and she could not have been more helpful . Showed me lots of different options. Was very patient and accommodating to me . Sabrina gift wrapped it for me and again was lovely,... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Parfumerie
  2. Cosmetische producten leverancier
  3. Cosmetica en parfums leverancier
  4. Cosmetica winkel
  5. Geuren- en aromaleverancier
  6. Haarproductenwinkel

Geschreven door het bedrijf

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Contactgegevens

  • 7 Mill Lane Arcade, Touchwood, B91 3GS, SOLIHULL, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

134 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Great selection and fantastic deals.

Great selection and fantastic deals.
Definitely recommended with great staff that are very knowledgeable and friendly

2 mei 2026
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Very Helpful and easy to talk to!

3 mei 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

The ladies in Solihull were fab Tiabah…

The ladies in Solihull were fab Tiabah & Connie were polite and friendly they both were able to help me even though the ultimate needed wasn’t in store however helped me use that online store to do delivery to Home. They Credit to the branch.

29 maart 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Taibah was fantastic

Taibah was fantastic, highly recommend!

14 april 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service

4 april 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Great website and fast delivery

Great website and fast delivery! Excellent service.

26 maart 2026
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Came in not knowing anything, left happy

Came in not knowing anything about how to pick a scent or where to start. Tiabah noticed immediately and helped me pick exactly what I wanted!

29 maart 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Amazing service

Lovely customer service from Noora couldn’t ask for a better person to serve me she is always polite and amazing thanks noora for making my day

29 maart 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

The Unintentional Gift

I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over the choices and throughout conversation discovered my usual perfume was also available in house at a discount. They ensured I was able to take advantage of offers on another perfume as part of a set, and although I didn’t quite get the gift intended, I delighted in walking away with my own purchases. Thank you ladies :)

27 maart 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Connie was very helpful beautiful lady

Connie was very helpful beautiful lady. She helped us so much and made our decision quiet easy and felt comfortable with her

11 maart 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Connie was so helpful and plesent

Connie was so helpful and plesent
Explained very well .
Nothing was to much of a bother .
It was lovely to meet a lovely sales assistance 😊

11 maart 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Shop purchase and home delivery

Extremely helpful in the shop and ordered the product they didn’t have in store to be delivered to my home which it was. I also received a free gift.

1 maart 2026
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Ella gave me perfect service today and…

Ella gave me perfect service today and was very helpful and welcoming !

1 maart 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Ryan was so helpful and kind!

Ryan was so helpful and kind!! Helped me pick out the perfect vanilla smelling gift set and was very patient. Will be coming back :)

21 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Ryan was wonderful in helping me…

Ryan was wonderful in helping me purchase the new Miss dior perfume, he spent a lot of time with us, didn’t rush us one bit and was absolutely lovely!! Great customer service!

21 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Tiabah was at the store with a warm…

Tiabah was at the store with a warm welcome and smile which made my day. She made the whole decision process a lot easier of choosing the correct perfume. Absolutely helpful!

18 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

She very professional CONNIE

She very professional CONNIE

2 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Tiabah & Carla were very helpful with…

Tiabah & Carla were very helpful with recommendations and excellent service.

2 februari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Quick easy transaction as always

Quick easy transaction as always, staff was helpful, good price

21 januari 2026
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Beoordeeld met 5 van de 5 sterren

Tiahbas service was amazing extremely…

Tiahbas service was amazing extremely helpful and gave me the best advice she went above and beyond, will be coming back, thankyou!

27 januari 2026
Review zonder uitnodiging
Logo The Perfume Shop - Solihull 293

Antwoord van The Perfume Shop - Solihull 293

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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