I bought perfume online as a gift before opening I felt the bottle was broken so I took perfume into the perfume shop st.Enoch Glasgow where the manager Aurdra opened box turned out it was just the li... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit GO271, St Enoch's Shopping Centre, G1 4BW GLASGOW, GB
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Lees wat reviewers zeggen
Popped in to get a Gift for my Wife. Lovely young lady Keira, provided me with excellent customer service. She was extremely helpful, very knowledgeable & considerate to my needs. She helped me with... Toon meer
Bedrijf heeft geantwoord
The young man serving me was really kind, helpful, made a real effort & was friendly & professional (whereas an older female member of staff didn't want to serve me as she was near finishing time, so... Toon meer
Bedrijf heeft geantwoord
I came in to the store and met with Linda and Daniel who helped me to purchase two perfumes. Daniel informed me there was an offer on the perfume I ended up purchasing which led to the sale, I wasn’t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit GO271, St Enoch's Shopping Centre, G1 4BW, GLASGOW, Verenigd Koninkrijk
4,9
Uitstekend
89 reviews
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I originally went to the shop in….
I originally went to the shop in buchanan galleries where i tried to use my gift card to buy a perfume, the young girl was unsure of how to out it thought so asked for help, through this the young girl was very apologetic. The other lady than then helped was not very helpful and was very dismissive and was just saying that the gift card must be out of date even though i had told her i knew it wasn’t,
Thankfully i then went to the store in St Enochs and was helped by Dianne. She was more than helpful ensured i found what i was looking for. I explained what happened and she told me that the shop in Buchanan Galleries was her shop and she knew who had served me and informed me that my gift card was infact not out of date and easily put it thought for me. I could not thank her enough, she was so helpful and sorted everything in less than 5 minutes.
I am so greatful for how polite, understanding and helpful Dianne was. She is very good at her job and deserves recognition for how polite and helpful she is.
10 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - St Enoch's 23
Hi
We appreciate you sharing your experience. We are happy to hear that one of our team members was able to provide excellent assistance and resolve the gift card issue efficiently. We will certainly recognize her for her outstanding service.
The Perfume Shop
I had a very good experience
I had a very good experience, the staff were very helpful and made me discover new parfum. They know how to keep you interested.
18 juni 2025
Antwoord van The Perfume Shop - St Enoch's 23
Hi,
Thank you for your 5* review. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop
Good customer care friendly service and…
Good customer care friendly service and a wealth of knowledge
11 juni 2025
Antwoord van The Perfume Shop - St Enoch's 23
Thank you for your kind words!
The Perfume Shop
Maria was so lovely
Maria was so lovely. I came into the store today and my birthday 15% discount was not popping up. She helped resolved it and she’s really an amazing person. She deserves a raise.
30 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - St Enoch's 23
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Perfect staff
Fantastic staff in the St Enoch centre store. Daniel and his team are just the best and I don’t shop anywhere else. Would highly recommend
30 maart 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - St Enoch's 23
Hello,
Thank you for your kind words! We are so happy to hear that you had a positive experience with our team at the St Enoch centre store. We strive to provide excellent customer service and we are thrilled that Daniel and his team were able to make your shopping experience enjoyable. We really appreciate you recommending us and hope to see you again soon!
Best wishes,
Jasmyn
My experience
I usually shop perfumes from the Perfume shop at Buchanan galleries, the staff there are not very nice. They are selective of whom/how they choose to attend to you. My friends share the same experience as well. Especially the 2 older women working there!
Fortunately, I went to the St Enoch Perfume shop Glasgow and I was attended by the Manger Daniel, who was more than happy to talk me through and help with some recommendations. I was happy with my service.
4 maart 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - St Enoch's 23
Hello,
Thank you for taking the time to share your experience. We appreciate you highlighting the positive service you received at our St Enoch location. It's wonderful to hear that Daniel provided you with such a helpful and enjoyable experience.
We understand your concerns about the service at our Buchanan Galleries location. We value all our customers and strive to provide excellent service across all our stores. We will certainly take your feedback into consideration and share it with the team at Buchanan Galleries. We hope you continue to enjoy shopping with us.
Many thanks,
Jasmyn
The best customer service I ever…
The best customer service I ever experienced at St Enoch’s Glasgow. Definitely shopping for everything there from now.
12 februari 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - St Enoch's 23
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Not long lasting at all
Fragrance is nice but it does not last even 2 hours, seems like I was robbed with a cheap copy
21 januari 2025
Antwoord van The Perfume Shop - St Enoch's 23
We understand your disappointment with the fragrance's longevity. We value your feedback and will take it into consideration for future product development.
Kind regards,
Sharain
The staff were so helpful and their…
The staff were so helpful and their knowledge of all the items we enquired about it was a pleasure shopping there
7 december 2024
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