Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why. She was quick to recognise me, took time to show some new fragrance... Toon meer
Bedrijf heeft geantwoord
Called in for some birthday prezzies today both girls Abbie and angel went above and beyond for us will deffo be back xxx
Bedrijf heeft geantwoord
Thank you to Liz she's been sooo helpful and she's given us a great deal
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, Verenigd Koninkrijk
4,9
Uitstekend
271 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van The Perfume Shop - Sunderland 147
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Justine was superb
Justine was superb, credit to the company!!
Sunderland Store
8 december 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Sunderland 147
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Antwoord van The Perfume Shop - Sunderland 147
Hi,
Thanks for your review.
The Perfume Shop
Super service from Liz at Sunderland
Liz was absolutely wonderful during our visit she went above and beyond to help me and my mam get our Christmas shopping. Friendly and professional she was a joy
30 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Sunderland 147
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Absolutely fantastic deals n discounts…
Absolutely fantastic deals n discounts on fabulous perfumes n aftershaves n extremely competitive too. Excellent service throughout
10 november 2025
Antwoord van The Perfume Shop - Sunderland 147
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Thank you to Liz she's been sooo…
Thank you to Liz she's been sooo helpful and she's given us a great deal
14 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Sunderland 147
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Antwoord van The Perfume Shop - Sunderland 147
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Christmas Gift.
Quick delivery.Everything I requested,beautifully gift wrapped.which I requested,and a bonus a free sample.
6 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Sunderland 147
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
We got served by Justine today what a…
We got served by Justine today what a lovely helpful woman she had patients of a saint she sorted everything out for us and introduced us to the travel bottles which are excellent value for money £9.99 for just about any perfume or aftershave what a bargain thank you so much Justine
24 oktober 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Sunderland 147
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Antwoord van The Perfume Shop - Sunderland 147
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Antwoord van The Perfume Shop - Sunderland 147
Hi,
Thank you for a lovely review.
Kind regards,
Sharain - The Perfume Shop
Very helpful and friendly service
Very helpful and friendly service. staff can't do enough to help you purchase the right perfume. Pleasant experience always shop at the perfume shop.
25 september 2025
Antwoord van The Perfume Shop - Sunderland 147
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
The perfume setI wanted wasn't in stock…
The perfume set i wanted wasn't in stock in the shop the assistant was very helpful and ordered it in for me to collect in store the next fay she was great.
16 september 2025
Antwoord van The Perfume Shop - Sunderland 147
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Shopping for perfume
Today I was served by a lady called Sharon, what a fantastic representation of the company. I’m not the easiest of customers and always looking for that next buy but this lady made my experience perfect. Hope to see you again soon and thank you I have very happy girls 😊
5 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Sunderland 147
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Absolutely brilliant service in the…
Absolutely brilliant service in the bridges sunderland ,phoebe was so helpful and advised me well ,had lots of time for customers, an asset to business, will be returning with friends and family definitely
3 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Sunderland 147
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
😊 A big thank you to Justine for being…
😊 A big thank you to Justine for being patient and helpful with choosing between fragrances as I was a bit indecisive. Great customer service 👍🏼
29 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Sunderland 147
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Justine was absolutely lovely in…
Justine was absolutely lovely in helping me choose perfume got exactly what I liked would recommend always.
Thank you again you are a lovely person.
29 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Sunderland 147
Hello,
We appreciate your kind words! We are so happy to hear that you had a wonderful experience and found the perfect perfume with our assistance. Thanks for recommending us!
Kind regards,
Jasmyn
The Perfume Shop
The girl who served me Tal was amazing…
The girl who served me Tal was amazing helped me find me find a present very friendly
27 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Sunderland 147
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Nice job
It always nice shopping here Justine the sales reps made it worth the while and was very polite and helpful
26 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Sunderland 147
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Beautiful experience and such a lovely…
Beautiful experience and such a lovely service thanks to Justine.
23 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Sunderland 147
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.