Excellent customer service at The Perfume Shop, Trafford Centre. We accidentally left our perfume on the counter and came back the next day. The manager, John, kindly checked the stock, found it, an... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN MANCHESTER, GB
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Lees wat reviewers zeggen
Trust me Sanaz as be very hospitable staff have ever met since my decade years of coming to perfume and she is friendly Made a good chose for every member of my family that op in the shop
Bedrijf heeft geantwoord
Ryan has been an absolute legend and a gentleman helping get myself ready for a date with the perfect scent. Thankyou so much you lovely man!
Bedrijf heeft geantwoord
Amazing service, Cath served me and was amazing help when wanting to smell the perfumes / Aftershave. I also got 15% discount student discount on my purchase which I had forgotten to ask about which... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN, MANCHESTER, Verenigd Koninkrijk
4,9
Uitstekend
288 reviews
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Very helpful
Very helpful, she was lovely and kind and helped me to find exactly what I was looking for!.
31 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I saw Zach in Trafford centre store he…
I saw Zach in Trafford centre store he was very cooperative and helpful thanks sooo much
31 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
john was great at helping us finding…
john was great at helping us finding what we needed, great service!!
31 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Paris for my wife
I went to see if I could get some Ysl Paris for my wife knowing that it’s not quite so easy these days. The assistant was extremely helpful and told me that I could only get it on line. Rather then leave me to get on with it she offered to do it for me, which she did and it arrived two days later - a very satisfied customer (and wife!).
17 maart 2026
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
John gave amazing service
John gave amazing service, got exactly what i needed and a lovely personalised gift.
23 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
What a great experience,John was so…
What a great experience,John was so helpful and made the experience so helpful
23 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff were very helpful and like lovely…
Staff were very helpful and like lovely to speak with.
Especially Amy who went above and beyond to find the perfume I was looking for.
28 februari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amy in the Trafford Centre store was…
Amy in the Trafford Centre store was super useful and dead friendly
18 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
Amazing service, Cath served me and was amazing help when wanting to smell the perfumes / Aftershave. I also got 15% discount student discount on my purchase which I had forgotten to ask about which Cath mentioned and I was amazed with the price !
Great service highly recommend this store, staff are really helpful and nice to speak to.
18 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
John at the trafford centre shop was…
John at the trafford centre shop was really helpful and helped me choose my fragrance
16 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Great experience, John at the Trafford centre shop was so helpful.
16 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
John
John, couldn’t recommend enough! 10/10 customer service! went above and beyond! Lovely man, appreciate all the help! X
16 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
John was exceptional today would highly…
John was exceptional today would highly reccomend a pay rise! He went above and beyond and made us feel so welcome and we will be returning
16 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was able to find the perfume i wanted…
Was able to find the perfume i wanted thanks to Lara. She was so helpful and sweet. Made our shopping nice and easy
14 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tash was a great help in store
Tash was a great help in store! My mum got a lovely new scent for Mother’s Day. All the ladies were lovely! I would definitely purchase from there again
13 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lara was amazing
Lara was amazing. Took her time with us. Really appreciate the help she gave us.
7 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
John always provides great service!
John always provides a brilliant experience, always happy to help. Customer service is spot on!
7 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always a good experience with John
Always a good experience with John
7 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Second to none I always travel to this…
Second to none I always travel to this store specifically for John and his customer service and will always come here
7 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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