Excellent customer service at The Perfume Shop, Trafford Centre. We accidentally left our perfume on the counter and came back the next day. The manager, John, kindly checked the stock, found it, an... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN MANCHESTER, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Trust me Sanaz as be very hospitable staff have ever met since my decade years of coming to perfume and she is friendly Made a good chose for every member of my family that op in the shop
Bedrijf heeft geantwoord
Ryan has been an absolute legend and a gentleman helping get myself ready for a date with the perfect scent. Thankyou so much you lovely man!
Bedrijf heeft geantwoord
Amazing service, Cath served me and was amazing help when wanting to smell the perfumes / Aftershave. I also got 15% discount student discount on my purchase which I had forgotten to ask about which... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN, MANCHESTER, Verenigd Koninkrijk
4,9
Uitstekend
288 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
John tash Katie
John, tash and Katie were exceptionally brilliant, thank you so much for being so kind ! We really appreciate it. x
4 december 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Superb service from Zack today
Superb service from Zack today! His wrapping skills were lovely 🥰
4 december 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
cathy restored my faith n the perfume…
cathy restored my faith n the perfume shop loved her
9 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Received amazing customer service from…
Received amazing customer service from John, really pleased with the deals he was able to offer. He also mentioned getting my perfume engraved for a christmas present.
8 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thanks for a lovely review. We appreciate your feedback.
The Perfume Shop.
I recieved amazing customer service…
I recieved amazing customer service from John! He is extremely helpful and always offering the best deals and offers!
8 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thanks for a lovely review. We appreciate your feedback.
The Perfume Shop.
I had an easy shopping experience
I had an easy shopping experience. John helped me pick the right Perfume for a birthday present and also wrapped the gift for me.
8 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
John was absolutely amazing
John was absolutely amazing . From start to finish. He found exactly what I needed. And his work at the perfume shop is immecable his customer services skills are second to none. And his gift wrapping skills were unbelievable
8 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
John and Lara at The Trafford Centre…
John and Lara at The Trafford Centre store were excellent today. So helpful and knowledgeable - could have been better assisted anywhere.
6 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
I met with Lara today ,she was such an…
I met with Lara today ,she was such an amazing young lady,customer service was top notch!!! Thank you so much for having Lara here..
6 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
ZAC ,IN THE TRAFFORD CENTRE
ZAC ,IN THE TRAFFORD CENTRE,
SHOP WAS FANTASTIC TODAY, VERY HELPFUL AND VERY POLITE, DEFINITELY VISIT AGAIN 😀 👍
1 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Lara was very helpful in store today
Lara was very helpful in store today. I was shopping for my mum’s birthday so I really appreciate the support!
27 oktober 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Talha the goat
Talha was so nice and he gave us great opinions genuinely hes so kind. Please give bro a raise or something please lowkey the goat 10/10 service
24 oktober 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Talha is the nicest worker ive ever met
Talha is the nicest worker ive ever met
hes so kind and very genuine with creative opinions and my fav employee ive met who works in the trafford centre also the store is very nice with all the fragrances you could ever want
absolutely love ❤️
24 oktober 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Talha the goat
Talha the goat, great opinions and very niche guy might aswell be my best friend and let me and gang try whatever we want too friendly
24 oktober 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Medinah was fab,
Medinah was fab,
So helpful
I left with exactly what i went in for
19 oktober 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
Katie was so kind attentive and…
Katie was so kind attentive and helpful. Really appreciated the experience - would go back.
12 oktober 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Lara friendly and really helpful helped…
Lara friendly and really helpful helped me choose the perfect gift, many thanks
29 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
I went in to find a new perfume
I went in to find a new perfume, Katie was really helpful. I explained what type of fragrance I didn’t like & she found me a couple to choose from, I ended up buying 2 perfumes & all got 20% off. So I was very happy. It’s nice to see staff actually helping customers.
26 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
I am so happy to hear you have had a positive experience and thank you so much for shopping with us.
The Perfume Shop.
Katie and Talha were absolutely amazing…
Katie and Talha were absolutely amazing very knowledgeable and professional thank you
26 september 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trafford Park 57
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.