Majua was extremely helpful and knowledgeable about the different perfumes I was interested in. She also had some good ideas about taking a small amount of perfume out in an handy handbag size.... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit SU 60, Royal Victoria Place, TN1 2SS TUNBRIDGE WELLS, GB
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Lees wat reviewers zeggen
The perfume shop is really great and I love how the staffs attended to customers they are well polite and give the best to customers which I really loved. Kasia and majka are really great staff. I wil... Toon meer
Bedrijf heeft geantwoord
Kaisa was absolutely brilliant. She was friendly, welcoming, and very knowledgeable about the perfumes. She took the time to understand what I was looking for, offered great recommendations without be... Toon meer
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Amazing service from all of the girls at the perfume shop. Always happy to help me find the perfect fragrance for myself or a gift. The personalised ribbons are the perfect addition to any gift. Can’t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit SU 60, Royal Victoria Place, TN1 2SS, TUNBRIDGE WELLS, Verenigd Koninkrijk
4,8
Uitstekend
63 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic service super friendly and…
Fantastic service super friendly and very efficient well done guys.
Thank you Hayley for exceptional service was a pleasure
22 mei 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service
I was greeted /served by a lovely lady called Hayley who was absolutely fantastic. Very informative about helping me choose the perfect fragrances for family members. Cannot fault at all. Will definitely be coming back. Will need Hayley's help again for more purchasing!
14 mei 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
All the staff are very friendly
All the staff are very friendly , chatty , helpful ‘ knowledgeable and passionate about fragrance. Pleasure to talk to. Kasia and Rosie are lovely
20 mei 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Super perfumes and wonderful staff.
All the staff are pleasant and helpful especially Rosie who always has a lovely smile. She was happy to show me a selection of perfumes. I will be visiting the shop again soon.
9 april 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing team and amazing products!!
Kasha was so lovely and welcoming, her knowledge of the background behind the perfumes and how they were originally intended to use by the designer was amazing!! Could not recommend more!
3 april 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very welcoming and helpful
Andrea was welcoming and helpful, we felt heard and made to feel comfortable. She was very honest, she wasn't pushy and wasn't just trying to make a sale, it felt like she genuinely wanted to help us find a new scent.
Next time we need some more aftershave and perfume we definitely will go back to this store.
13 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The best store and staff is amazing🥰
7 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience in this shop with…
Great experience in this shop with Posie who told me about their 20% off deal for the day. She was really helpful and friendly. Thank you so much!
3 februari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
In the Tunbridge Wells store
In the Tunbridge Wells store, I was assisted by Posy who was very helpful in directing me to a new scent for my husband and in purchasing perfume for myself. She was professional, polite and friendly. Thank you!
19 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service by Posie
Great customer service by Posie, left very satisfied
17 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great place to shop
Great place to shop, the staff is lovely, very friendly and knowledgeable.
28 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Kasia store manager in tunbridgewell…
Kasia store manager in tunbridgewell was so helpeful.amizing girl helped me all i needed.thank you casia
24 november 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Just had the loveliest experience in…
Just had the loveliest experience in the perfume shop, I was served by Millie and Rosie the customer service was fantastic and I'll definitely be going back when I need to restock
❤️
7 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Kasia at the perfume shop Tunbridge…
Kasia at the perfume shop Tunbridge Wells has been an angel. She made much easier for me to choose the best gift for my parents and she’s also been very kind and treated me to a gift. Definitely will be back in store . Thank you Cristina
19 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Rosie fab
Rosie, one of the store attendants, was wonderful. Really helpful, knowledgeable, and lovely
2 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Great customer service from the lovely…
Great customer service from the lovely Millie
19 juni 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
I am really pleased with the perfume.
30 mei 2025
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Fantastic service from Charlie at The Perfume Shop in Tunbridge Wells
Nothing but great things to say. Charlie was an absolute pleasure– really kind, patient, and genuinely helpful. He guided me through 10 to 20 different fragrances, offering thoughtful suggestions with specific examples, and knew the notes of each perfume to a T. His knowledge and honesty made the whole process enjoyable and effortless.
Even while juggling other customers, he managed to stay focused and attentive, never once making me feel rushed.
Shoutout to May as well, who offered a lovely second opinion and helped give a well-rounded perspective.
Charlie is a fantastic representative for The Perfume Shop– professional, warm, and impressively knowledgeable. In my opinion, he absolutely deserves to be recognised and rewarded for the outstanding level of customer service he provides. Thank you, Charlie and May.
14 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Rosie May- expert!
Rosie May was brilliant and very knowledgeable. She seemed to really enjoy helping me select two perfumes within my budget. She knew them inside out and was very good at her job.
12 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Tunbridge Wells 41
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
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