Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieK5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
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Lees wat reviewers zeggen
Great service today from Aberdeen union square store Both Amy & Nerga ( sorry if I picked you up wrong ) . 2 birthday presents bought and wrapped beautifully .
Bedrijf heeft geantwoord
Viktorija is very nice and patience girl she was helping me too much and she didn’t get angry or irritating when i was taking my time to make choice . She is very friendly also i was feeling comfortab... Toon meer
Bedrijf heeft geantwoord
Thank you, Ro, for helping us find the perfect fragrance for my son. You made him feel genuinely important and took the time to listen to him. Your friendly service made the whole experience very enjo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, Verenigd Koninkrijk
4,9
Uitstekend
216 reviews
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Good customer service
Lauren, she was an excellent sales representative very soft spoken and good sense of humor.💋💋💋
28 februari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello Pri,
I’m very sorry to hear about your experience and completely understand how frustrating that must have felt. For sustainability reasons, we offer customers the choice of either an email or printed receipt, but this is always provided upon request. I apologise if this wasn’t clearly explained at the time of your purchase.
Thank you for sharing your feedback and we’ll make sure to use it to improve our communication with customers in future.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Excellent service in Aberdeen
Excellent service in Aberdeen
24 februari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lauren was so helpful and knowledgeable…
Lauren was so helpful and knowledgeable helped me find the perfect gift for my boyfriend
14 februari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lauren & Saffa were brilliant
Lauren & Saffa were brilliant, can't fault the experience ❤️🐸 Lil' sick me got to sort the V-day present effortlessly.
14 februari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Abi and Mariia were so nice and…
Abi and Mariia were so nice and helpful!! Helping me pick the right perfume!
7 februari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maria and Nilo very nice staff and…
Maria and Nilo very nice staff and lovely xxx ❤️❤️
5 februari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amy and Lauren have been such lovely…
Amy and Lauren have been such lovely help. Wonderful customer experience, would recommend purchasing here again ❤️❤️
3 februari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maria and Saffa were lovely with great…
Maria and Saffa were lovely with great customer service. Good marketers.
1 februari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really good service from Sadia at the…
Really good service from Sadia at the Union Square Aberdeen's store
29 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nilo helped me pick out a great perfume…
Nilo helped me pick out a great perfume for a gift, went in clueless and came out with everything I wanted! Thank you!
28 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nilo and Ro gave a great service and…
Nilo and Ro gave a great service and helped me get a great deal on my purchase. Would definitely recommend the perfume shop because of these two
26 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I found the staff rude
Delivery to the shop was quick but when I went to collect it and had forgotten my id I found the staff rude. I actually at one point said cancel the order then. It was a 60 mile round trip to collect the perfume.Won’t shop The Perfume Shop in Union Square Aberdeen again. Your staff need training in how to treat your customers.
22 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello Jackie,
We’re really sorry to hear about your experience, this is certainly not the standard of service we aim to provide and we completely understand how frustrating this must have been, especially after such a long trip.
Please be assured that we will raise this with our area managers so we can review and improve staff training. We’re always here to listen and learn from feedback like yours to make sure every customer feels welcomed and respected.
Thank you for bringing this to our attention.
Warm regards,
Jasmyn
Such a lovely lady Ro is and so helpful…
Such a lovely lady Ro is and so helpful xx
21 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service.
Excellent service.
Nilo is so lovely. She really worked on us well.
20 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab experience
Fab experience, Ro was brilliant at helping us find what we wanted
15 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ro was very helpful and a lovely person
Ro was very helpful and a lovely person
11 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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