The Place For Homes Reviews 

179
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

First time I visited this store as I wanted to purchase a quality sofa, rather than the rubbish you find on the retail parks. Darren served me and was excellent and nothing was too much trouble. As wa... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience with The Place for Homes! The customer service was really helpful in providing updates on delivery. Our sofa was delivered early, and the courier arrived in the time slot given and ev... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have just moved home and needed a replace dining table, chairs and sideboard/media centre.having visited numerous furniture outlets in Cardiff & Swansea finding nothing suitable. We remembered 'Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have recently purchased a recliner chair. The whole team were friendly, polite & helpful. I didn’t feel any pressure to buy. A lovely experience. Great range of quality recliner chairs on disp... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. Decoratie- en interieurwinkel
  3. Matrassenwinkel
  4. Slaapkamermeubilair winkel
  5. Woonkamermeubilairwinkel
  6. Zitbankenwinkel

Geschreven door het bedrijf

Discover Wales’ biggest furniture store on one floor, offering over 50,000 square feet of high-quality furniture at affordable prices. Our extensive range includes sofas, dining sets, beds, wardrobes, and home accessories from leading furniture brands - carefully selected to suit every home, lifestyle, and budget. We are a trusted, family-run furniture retailer in The Vale of Glamorgan, South Wales, with over 55 years of experience. Whether you're looking for modern, contemporary, or traditional furniture, our expert team is here to help you create the perfect space. What makes us truly unique is our incredible showroom, set in a historic WWII aircraft hangar - the only furniture store of its kind in the UK! The hangar is believed to have once housed Spitfires during WWII, and while its iconic exterior retains its historic charm, the interior has been beautifully refurbished for a comfortable and inspiring furniture shopping experience. At our core, customer service is our priority. We offer a dedicated after-sales support team, ensuring any service concerns are addressed promptly and efficiently, with minimal hassle to you. Your satisfaction is our mission, and we pride ourselves on offering exceptional service, premium furniture, and unbeatable value. If you’re looking for a reliable furniture store in South Wales, visit us today and discover quality furniture at competitive prices, all under one roof!


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

179 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(179)

50 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

First time I visited this store as I…

First time I visited this store as I wanted to purchase a quality sofa, rather than the rubbish you find on the retail parks. Darren served me and was excellent and nothing was too much trouble. As was the lady on the customer service desk. Quoted 10 weeks for delivery and it arrived in 5. The two delivery guys (sorry didn’t get their names) were also excellent and very respectful of my property. Great job guys and would have no hesitation in recommending this business.

13 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience :)

Great experience with The Place for Homes! The customer service was really helpful in providing updates on delivery. Our sofa was delivered early, and the courier arrived in the time slot given and even took away all the packaging! All this and £500 cheaper than big name stores - would highly recommend!

25 augustus 2026
Review zonder uitnodiging
Logo The Place For Homes

Antwoord van The Place For Homes

Thanks for your review, we really do appreciate it and will pass your comments on to our delivery partners

Beoordeeld met 5 van de 5 sterren

Superb all round experience…

The quality of the furniture was superb. The staff were friendly and helpful. Delivery was 2 weeks in advance of estimated date. The delivery was efficient, again the staff were really helpful

21 juli 2026
Logo The Place For Homes

Antwoord van The Place For Homes

Thank you for your five star review, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Great price and service

Great price and service. Slight mix up with the delivery / billing address but that got sorted. Very Happy with the sofa.

14 juli 2026
Logo The Place For Homes

Antwoord van The Place For Homes

Thank you for your 5* review and please accept our apologies for the mix up with the billing / delivery address.

Beoordeeld met 1 van de 5 sterren

They can improve by not lying to people…

They can improve by not lying to people .I ordered a sofa and 1 chair January 4th was told 8 to 12 weeks then was told in April it would be another 6 weeks .waited for it only to be told it wouldn't be here till 27th June. 6 months for a sofa and 1 chair is ridicules. So won't be seeing me again

23 juni 2026
Logo The Place For Homes

Antwoord van The Place For Homes

Thank you for taking the time to leave your review. We are genuinely sorry that your experience with us was below our usual high standards.

As you state, your furniture took significantly longer to arrive than the original timescale we provided. The delays were caused by extended manufacturing and international shipping times that were well beyond what we had anticipated. However, we recognise that this does not excuse the lack of timely and proactive communication from us throughout the process.

You may be assured that the information provided to you at the point of sale was correct at this time. This does not alter the fact that we should have kept you better informed as the situation changed, and we fully understand how frustrating it must have been to wait six months for your sofa and chair after being given much shorter estimated lead times. Please accept our sincere apologies.

We have taken your feedback on board and are reviewing how we communicate delays with our customers to ensure we provide more regular updates and set clearer expectations if circumstances change.

Thank you again for your honest feedback. We are sorry we let you down on this occasion and appreciate you bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

First class. Could not be beaten on price.

A place for Homes was excellent. Five star. Could not be beaten on price. From ordering to delivery. As I wasn't confident ordering online. I gave them a call. So so helpful. And my new cabinet was delivered unwrapped and in place. Excellent. Thank you. Won't hesitate to order from them again. First class.

15 juni 2026
Logo The Place For Homes

Antwoord van The Place For Homes

Thank you so much for your wonderful review we really appreciate it.

Beoordeeld met 5 van de 5 sterren

The two guys that delivered my table…

The two guys that delivered my table and chairs where great during and after assembly off the furniture and took all the packaging away.

11 juni 2026
Logo The Place For Homes

Antwoord van The Place For Homes

Thank you for your 5* review, we will pass your comments to our delivery teams who will really appreciate it.

Beoordeeld met 5 van de 5 sterren

Service excellence in motion

Service excellence in motion

28 mei 2026
Logo The Place For Homes

Antwoord van The Place For Homes

Thank you for your review, we will pass your lovely comment to our sales and service teams.

Beoordeeld met 5 van de 5 sterren

Really helpful and knowledgeable sales…

Really helpful and knowledgeable sales team and the same could be said for the delivery staff

22 mei 2026
Logo The Place For Homes

Antwoord van The Place For Homes

Thank you for your 5* review we have passed your comments on to our sale and delivery teams.

Beoordeeld met 5 van de 5 sterren

Great

Great, fast service and delivery

21 mei 2026
Logo The Place For Homes

Antwoord van The Place For Homes

Thank you for your five star review

Beoordeeld met 5 van de 5 sterren

Excellent quality and service

My order was received earlier than what was initially stated, wich was great news.
The delivery took place a week later and was carefully brought into our home and placed where we wanted it. The guys were very polite and showed us how to remove the backs of the chairs and settee, if ever we needed to do that in the future.
A great all round experience, and excellent quality furniture.
Many thanks to all.

15 mei 2026
Logo The Place For Homes

Antwoord van The Place For Homes

Thank you for your lovely review, we have passed your comments to our delivery team.

Beoordeeld met 5 van de 5 sterren

Good customer service for enquiry and subsequent purchase.

I had an initial enquiry prior to a purchase and the company was very quick to respond. Order arrived within timescale quoted and was well packaged to protect contents. Very pleased with the service received.

1 april 2026
Logo The Place For Homes

Antwoord van The Place For Homes

We're so glad you are pleased with the service you received and thank you for the 5* review.

Beoordeeld met 5 van de 5 sterren

Excellent products

Excellent products, fantastic service, great communication. All round 5 star

20 april 2026
Logo The Place For Homes

Antwoord van The Place For Homes

Thank you for your lovely review, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Good service

Good service and light was as advertised. Would use again.

20 april 2026
Logo The Place For Homes

Antwoord van The Place For Homes

Thank you for your review and we look forward to helping you with future purchases.

Beoordeeld met 5 van de 5 sterren

Very Helpful and Excellent Service

Very Helpful and Excellent Service
The shop were helpful and when our furniture was delivered there was a query which I discussed with the delivery men. The shop answered my query before I could go back to them with the question

14 april 2026
Logo The Place For Homes

Antwoord van The Place For Homes

Thank you for your lovely review we really do appreciate it.

Beoordeeld met 1 van de 5 sterren

Pictures of rug very misleading nothing…

Pictures of rug very misleading nothing like when it arrived. I requested a return and was told I would have to pay the courier charge. I disputed this in the grounds of misleading pictures of the rug but the cost was still deducted from my refund which took nearly to weeks to be issued. I would not order from this company again.

14 april 2026
Logo The Place For Homes

Antwoord van The Place For Homes

We’re very sorry to hear that you were disappointed with your purchase and the return experience. We always want our customers to feel happy and confident when ordering from us.

The images used for this rug are supplied by the manufacturer and are also used by a number of major retailers. We have sold many of these rugs over time and this is the first occasion we have received feedback suggesting the images were misleading. That said, we completely appreciate that colours and textures can sometimes appear differently depending on lighting, screen settings, and room environments.

Regarding the return cost, our policy is in line with standard returns procedures for unwanted items, however we do understand your frustration and are sorry that the process left you feeling dissatisfied. We are also sorry the refund took longer than expected to reach you.

We genuinely value all feedback as it helps us improve both our product information and customer experience, and we hope we may have the opportunity to restore your confidence in us in the future.

Beoordeeld met 5 van de 5 sterren

Brilliant company

Brilliant company, held our order whilst we were on holiday and had the delivery today. The two gentlemen were excellent moved our old furniture into another room for us then brought in the new furniture unpacked it and took all the packaging away excellent service from start to finish. Excellent quality furniture.

13 april 2026
Review zonder uitnodiging
Logo The Place For Homes

Antwoord van The Place For Homes

Thank you for your wonderful review, each and every member of our team really appreciate it.

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