Delighted to have sourced the chinese elm bench from the Roost. I live in Northern Ireland and not every online company will deliver to my area. Was very pleased the Roost could deliver for a reasonab... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bought the most beautiful blue and white splattered design jug which looks amazing on my window sill. Customer Service excellent, will definitely be browsing and purchasing from Roost again :)
What an excellent website! I loved playing with the Roost Visualiser before buying the items in my Wishlist. The tool is even better than going in-store as you can visualise multiple products from man... Toon meer
Bedrijf heeft geantwoord
Great purchase and delivered day later. Would cost 3 X more from a London Decorator
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Meubelwinkel
- ook in
- Lampenwinkel
- Slaapkamermeubilair winkel
- Stellingenwinkel
- Tapijtenwinkel
- Zitbankenwinkel
Geschreven door het bedrijf
Everything to furnish your home. All in one place. Browse, visualise and buy the best British brands with confidence. Furnishing a new home should be a joyful and stress-free experience. However, planning and furnishing a new home is a complicated and often dispiriting experience. Worrying about product dimensions? Wrestling with colour schemes? The Roost is the solution to all these problems. The Roost offers the complete home shopping experience, removing uncertainty and difficulties and adding a big boost of joy into the mix. The Roost is a landing place which delivers the complete interior experience, for free. Our designers have hand-picked a selection of local brands and products. Explore the curated range to create a look that feels like you. The unique drag-and-drop design software lets you try before you buy. You can visualise exactly how the products will look in your space. And know you’ve made the right choice. The 2D tool allows you to experiment with colour schemes. Or check out how a rug from a quirky up-and-coming brand would look next to a sofa from a household name. Or, thanks to the accurate dimensions, make sure that table will fit your room. We’ve taken away all the guesswork. Still not sure? Then share your mood boards with your friends. Once you’ve made your choices, purchase your finds in one simple, seamless checkout.
Contactgegevens
Techspace, 32-38 Leman Street, E1 8EW, London, Verenigd Koninkrijk
- hello@theroost.com
- theroost.com
4,8
Uitstekend
63 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent gazebo and informative and…
Excellent gazebo and informative and efficient. Thankyou ☺️
4 juni 2025
Antwoord van The Roost
Hi Jacqueline, we are so pleased to hear you love your gazebo. They are a thing of beauty beauty! Thanks so much for leaving a review.
Excellent service
I ordered a mustard made floating shelf. The communication and service was excellent. Unfortunately the shelf was damaged but Will emailed me straight back, his service was top class. Received a new shelf within a few days. Recommends this company.
29 april 2025
Review zonder uitnodiging
Antwoord van The Roost
Hi Lucy, apologies again that you received a damaged shelf. Thank you for your compliment, we prize ourselves on our customer service. Let us know if you have any design queries in the future.
Good stuff!
Very efficient dispatch and delivery.
Quality and sturdy piece of furniture and this item (canvas deckchair) was reasonably priced.
28 mei 2025
Antwoord van The Roost
Thanks so much for your lovely review, Rosie. We are so pleased you liked our Striped Deck Chair. They've sold so well, we are almost out of stock now until February!
Always very helpful and reliable.Prompt…
Always very helpful and reliable.Prompt delivery.Lovely small company.
4 april 2025
Antwoord van The Roost
Thank you so much, Mandy. We appreciate your reply. We are pleased to have ticked all the boxes for your order! Thanks for shopping with us again since this review!
I can’t speak highly enough of The…
I can’t speak highly enough of The Roost. Beautiful, carefully curated products. Customer service and delivery were all excellent. Thank you so much, will definitely be returning 😊
29 april 2025
Review zonder uitnodiging
Antwoord van The Roost
Hi Sally,
Thank you so much for this fantastic review, you've made our day! We are pleased you loved your order and had nothing bad to say about our site in general - we do try!
10/10
10/10. Super happy with the art I ordered here! Really beautiful quality. They even shipped it to the Netherlands for me when I asked. Thank you Will!
9 maart 2025
Review zonder uitnodiging
Antwoord van The Roost
Thank you so much for your review. We are happy to organise delivery to wherever you are as we could tell how much you wanted that item.
Impressed first time customer!!
I highly recommend this company. I received a discount to my considered purchase as a new customer. No concerns with delivery. I emailed the company as I couldn’t see the keys to the gorgeous cabinet I purchased. I received a speedy response to my email. Staff were exceptionally helpful and said they would happily send out keys if I couldn’t find them. Staff kindly sent a photo of where the hidden keys should be which was hugely helpful. Thanks to this I found the keys hidden in the cabinet.
Staff really do value their customers. Their emails aren’t your standard bland robotic responses. Staff care and want the best for each and every customer. I’ll keep my eyes open for any discounts as I’m tempted to buy a matching cabinet!
Thank you
3 februari 2025
Antwoord van The Roost
Hi Lesley, what a lovely review. Thanks so much for taking the time to write this. We are a small business that likes to ensure customers have the best possible experience. Feel free to get in touch with us if you're interested in a matching cabinet!
Sent the item out promptly
Sent the item out promptly during the Christmas run up. Was as on the website, good quality item.
16 december 2024
Antwoord van The Roost
Thanks so much for your fantastic review, Heidi. We know Christmas is a hectic time, so we appreciate taking the time to write this. We are already preparing our stock for Christmas 2025!
Great products and fast delivery!
14 oktober 2024
Great experience
Great experience and super quick delivery. Rug I wanted was out of stock but they gave me the option to either refund or pay a little extra (after them discounting) for a bigger. Having the two options was really nice. Ended up going for the bigger one and it turned out for the better! 10/10 customer service, highly recommend :-)
6 december 2024
Review zonder uitnodiging
Fab company, great buying process
Incredibly aesthetic, interesting and organised website and layout and easy to navigate. Great for enticing the creative, and sparks interest for anyone starting or veteran in the interior design world! The buying and postal process was smooth.
8 oktober 2024
Great service
Great service, very prompt and this company delivered as promised, goods were excellent and received in very good conditions. Will use again for sure
16 september 2024
Thank you am happy great products and…
Thank you am happy great products and great customer service
10 september 2024
Fantastic product and fast…
Fantastic product and fast delivery,thankyou
27 augustus 2024
Review zonder uitnodiging
Ace quality and beautiful to boot 🤩
24 juli 2024
The customer experience is outstanding
The customer experience is outstanding, like I’ve never seen.
1) rug was out of stock, they reserved me one and privately messaged me a customized email.
2) I asked to ship to Portugal (the roots state they deliver UK only), and they managed to find a personalized shipping company to deliver in my address.
There isn’t much companies out there doing this customer service. You deserve the spotlight 10/10 would recommend
cheers!!
31 juli 2024
Review zonder uitnodiging
Amazing customer service and wonderful…
Amazing customer service and wonderful items. Very happy and will definitely be purchasing again for unique homewares!
29 mei 2024
Great products and fantastic service
Great products and fantastic service, thanks Will
27 mei 2024
Review zonder uitnodiging
Beautiful bedside drawers
Beautiful bedside drawers. Waited a while for them but Will kept us updated with the progress. Great service.
15 mei 2024
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.