The Saltworks Company Reviews 

1.001
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Excellent, rapid and friendly communication that was truly helpful. Products arrived ahead of time! What a joy to deal with a professional but friendly and efficient company! As for the perfumes - the... Toon meer

Beoordeeld met 5 van de 5 sterren

I absolutely love this company! I have ordered 3 of their discovery sets, from which I have then placed orders for various travel sized bottles. My favourites, so far, are Ko Meme and Brown Sugar. M... Toon meer

Beoordeeld met 5 van de 5 sterren

I would highly recommend this brand! I kept seeing ads for their Discovery Sets, so bought one for both my partner & me. They are such a cool concept & really good value - as they come with a £25 vouc... Toon meer

Beoordeeld met 5 van de 5 sterren

I have bought 3 Discovery Sets and 2 full size perfumes from Saltworks. I have Rock Rose and Tabac Soleil. They are absolutely beautiful. The bottles are high quality and they generously include a han... Toon meer

Bedrijfsgegevens

  1. Parfumerie
  2. ook in
  3. Boetiek

Geschreven door het bedrijf

The Saltworks Company is one of the UK's fastest-growing online perfume houses, specializing in luxury fragrances that are hand-crafted in England using the finest sustainable ingredients sourced from Grasse, France - the world's perfume capital. Founded with a mission to revolutionize the fragrance industry, we've built our reputation on creating exceptional, long-lasting perfumes that don't compromise on ethics or quality. Every bottle is 100% cruelty-free and toxin-free, proving that luxury doesn't have to come at the expense of your health or the planet. What sets us apart is our commitment to both craftsmanship and sustainability. Our perfumers meticulously blend rare, ethically-sourced ingredients to create scents that last throughout your day - because we believe great fragrance shouldn't fade after a few hours. Our innovative Refill and Save Program allows customers to return empty bottles for refilling, saving £20 while reducing environmental waste. From our workshop in England, we've grown to serve thousands of fragrance enthusiasts who value quality, longevity, and conscious luxury. Whether you're discovering your signature scent through our curated Discovery Sets or investing in a full-size bottle, you're joining a community that believes fragrance should be an experience, not just an accessory. Every purchase supports our mission to make premium, sustainable fragrance accessible while maintaining the artisanal quality that defines true luxury perfumery.


Contactgegevens

4,5

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TrustScore 4.5 uit 5

1K reviews

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4,5

Alle reviews

(1.001)

108 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Gorgeous Perfume

I adore Saltworks perfume. Having started with the classic discovery set 2 years ago, I now have 3 more discovery sets, several travel sized bottles and a large bottle of Ko Meme. I have found the customer service brilliant, and they always deliver quickly. My favourite long lasting fragrance brand.

1 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’m glad I didn’t read the negative…

I’m glad I didn’t read the negative reviews before I bought my first Discovery set. There is such a wide range of scents to suit every occasion and skin. I’ve loved experimenting with the scents and ‘discovering’ what suits me and it’s definitely not Bergamot, (😝 )although it smells gorgeous on a friend. The scent ‘Dive’ I was ambivalent about had a huge thumbs up from my girlfriends, which was valuable feedback.
I have since bought three Discovery sets. Two for me (winter and summer) and one as a gift, and used my £25 vouchers for two of my favourites.
Contacting customer service is easy, and they have replied quickly and been very helpful.
I don’t have much disposable income, but feel what I have spent has been worth it for the pleasure of experimenting with these diverse scents. I would have liked fewer with Bergamot as an ingredient but that’s my personal reaction to it on my skin.

1 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointing

After seeing all the media exposure thought I'd get a sample set. Like the idea of a u k company and the fact they say it's a long lasting scent. Beautifully packaged and fast delivery. I've tried a few now and I do like the smell. The big disappointment is that it really doesn't last. Might get 1-2 hours from it, not the 8 hours they claim. Really sad as I had high hopes. I won't be purchasing again.

19 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing fragrances, excellent customer service

Excellent customer service, amazing fragrances. After appearing on my Facebook feed, curiosity got the better of me and I purchased the classic Discovery Set. My only problem was choosing which perfume to spend my £25 voucher on. In the end I decided on Surfari which is utterly divine and I've had so many compliments for my perfume! I have since purchased another discovery set and, one more full size bottle and another 3 travel size bottles. They last all day unlike other big brands where the scent wears off after a couple of hours. Not only do the Saltworks perfumes smell amazing, they are vegan and cruelty free too. Highly recommended!

21 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I loved the presentation box

I loved the presentation, the little book telling you all about the different scents in the Discovery set and all the smells are gorgeous!! I’ve bought several Discovery sets to gift to family 💕and their customer service is great too!

21 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

After purchasing 3 discovery sets I…

After purchasing 3 discovery sets I found "The One"!
Whitelight is my absolute favourite scent. The packaging and presentation are second to none and the service is excellent. I will definitely be ordering this one again.

21 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been a lover of The Saltworks…

I have been a lover of The Saltworks for a few years now. They are just the best. The customer service is amazing and they are always so lovely to me. I have had many discovery sets and chosen my favourites and then gone on to buy the full sizes. These are by far the best perfumes I have ever owned. I always get comments on how amazing I smell. I have also had their reed diffusers too and they are better than any others I have used in the past. I cannot recommend this shop highly enough.

21 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful perfumes, excellent service

I have now purchased 2 Discovery boxes and 3 travel-sized bottles. All have arrived beautifully packaged. The scents are just lovely. I particularly enjoyed the Discovery boxes as had spent some frustrating time at the perfume counters in a large department store, unable to find what I was looking for. However the Discovery boxes allow you to try 10 different perfumes AND come with a voucher for £25 to use on your next purchase. The website is very easy to use and their Customer Service department is very efficient. I highly recommend!

9 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wore Oud Baazar yesterday

Wore Oud Baazar yesterday( my favourite) and three separate people asked what I was wearing! Told them ( enthusiastically) about the tester experience , and one even found the site while we were talking. I'm sure this will result in a new customer.

20 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Saltworks Company is one of the…

The Saltworks Company is one of the best retailers on the internet. I love their perfumes and delivery is super quick. When something goes wrong they acted swiftly to resolve my problem. The perfume I ordered never arrived and I told them about it and another arrived a few days later. No quibbling they just resolved the issue. Their perfumes are divine. Rock Rose is my signature scent and I get a lot of compliments when I wear it. I am a very happy returning customer and would highly recommend them to everyone. They also sent me three travel perfumes FOC for a Christmas present.

20 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Unique, lovely perfumes.

A great way to choose and buy lovely perfumes .
Quick postage and packaged lovely, nice descriptions of the perfumes too, the Discovery sets are good for presents too.
Highly recommend The Saltworks Company .

4 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, really great products. I have a number of fragrances now and even some soaps. I have friends and family members buying from them now. Ko Me Me perfume is one of my favourites, and always gets me compliments. Would recommend buying from this company.

16 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I smell delicious!

I hadn't worn fragrance for years as so much of it is tested on animals, and is harmful for your health and the environment. I guess Saltworks appeared in my feed as I follow lots of vegan, cruelty-free companies.
After checking their ethics, I ordered discovery sets for myself and my fella... and we both love them. Really smart packaging with an accompanying booklet explaining each fragrance and how to apply them; there's even a chart so you can score them.
I had NO idea what suited me (since it's probably 10 years since I bought perfume) so I loved being able to sample and score the 10 fragrances.
I've now ordered my 3 favourites and I love them!

Even better, I can send the bottles back to be refilled when I finish them!

28 april 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Really nice perfumes I really like the discovery boxes I and…

I really like the discovery boxes and I’ve so far purchased all of them but not tested them all for how much I like them. I’ve since purchased three of the full size bottles and five of the travel size. The service is fast and they are also approachable as a team.
One boggle that I deducted a star for is the marketing emails, when I agreed to receive them it was in the belief they would send free samples. They do it only if you have noticed the invitation email amongst the many marketing ones they send which gives you access to applying for a sample.
It’s a bit of a bind and I often miss them.
The perfumes themselves are very nice. Some really last the day and others not so much. By overall I like trying this vast variety of scents and there are plenty to choose from

14 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

a scent discovery

i bought a discovery set for myself for Christmas and was impressed by the speed of delivery, the beautiful packaging and the descriptive booklet. I had 3 faves in that set, Tabac Soleil which i purchased a full size and got a complimentary travel size. I also love Ko Meme and Surfari which might be my next purchase. There were a few in the set which didn't suit me but thats ok. What was interesting for me was the scents i was drawn to from the descriptions were not always my favourites, the ones that really worked for me, lasted for hours and get compliments were ones i would not have bought otherwise.
I have now bought a Fresh discovery set for a lighter summer fragrance and honestly love all 10. My biggest problem is deciding which fragrance to spend my voucher on.

20 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Perfumes

I have placed several orders with Saltworks and they always arrive very quickly. The items are always well packaged and look great for giving as a gift. The scents are amazing, they all smell delicious even the ones that are not ideal for me personally. The perfumes have long-lasting scents and I have recommended Saltworks with several friends and family members. Keep up the good work Saltworks Company!

20 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love, love this company

Love, love this company. I bought the discovery box and had so much fun trying each one. One of them didn't spray, I emailed them, and had a replacement sent straight away. Such a difficult choice to make, as I loved the scent of so many, and I loved the booklet that came with it explaining how the scent was made. I finally made my choice and used the voucher for my big bottle, and it's lasting ages

20 mei 2025
Review zonder uitnodiging

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