thesofaking.co.uk Reviews 

194
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very prompt delivery and incredibly lovely staff. Phoned me to arrange a delivery day and came asap to deliver and install. Really nice sofa. Would definitely recommend.

Beoordeeld met 5 van de 5 sterren

I have just had my new sofas delivered and wanted to give you a positive review. Good sales man initially took my order from Kingstanding store. Cannot remember his name but works Thursdays, Fr... Toon meer

Beoordeeld met 5 van de 5 sterren

I'm so impressed with my purchase from The Sofa King. Speed of delivery was exceptional, big shout out to Lee who went out of his way to organise delivery even after he'd left the office. Value for... Toon meer

Beoordeeld met 5 van de 5 sterren

Initially bought a couple of two seater sofas from here which arrived within 3 days of placing the order. Very easy to put together and all unpacked and assembled in 15 minutes. Ordered another p... Toon meer

Bedrijfsgegevens

  1. Meubelwinkel

Informatie afkomstig van verschillende externe bronnen

Established in 2004 and located in Birmingham, the Sofa King is a new addition to our esteemed brands - Rose Bay Furniture LTD and We Do Sofas. Offering the best online prices and next day delivery on over 1000 sofas from stock. We aim to provide the best advice and help in choosing your next sofa. As well as posts about current trends and new products, you can also ask us any questions on our live chat


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

194 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(194)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very smooth transaction

Very smooth transaction, ordered one day and received a call very next day asking when I wanted the items delivered. Delivery driver called to say he was on his way and would be 15 minutes, would highly recommend this company.

20 juli 2021
Beoordeeld met 5 van de 5 sterren

Top Service

Initially bought a couple of two seater sofas from here which arrived within 3 days of placing the order. Very easy to put together and all unpacked and assembled in 15 minutes.

Ordered another pair a couple of weeks later for my mum, ordered on a Monday evening at 830pm and delivered the NEXT MORNING! Wow.

Can't fault these guys at all they seem to have their heads screwed on and that personal touch when it comes to customer service (on both occasions they called a few hours after order placed to discuss delivery options).

25 juni 2021
Beoordeeld met 5 van de 5 sterren

Delivery was flawless

Delivery was flawless - was phoned the day before and again on the day with an expected arrival time. The 2 man team did a great job to carry and assemble the 2 sofas. Good 3 seater sofa at a very competitive price as well.
Highly recommended

14 juni 2021
Beoordeeld met 5 van de 5 sterren

Good Old Fashioned Customer Service

After an exhaustive search on the internet for a reasonably priced sofa, I was despairing of ever finding one that could be delivered earlier than a few weeks/months. Eventually I was fortunate to come across a company with old fashioned values of good customer service. I can highly recommend The Sofa King to the group. Not only did I buy a very reasonably priced sofa bed but the after sales service was amazing. Delivery was arranged within the week and they went out of their way to accommodate my delivery request of early morning arrival. They contacted me a couple of times to reassure me that my sofa was on its way. Again on a Saturday I was called by their dispatch team confirming the arrival of my sofa at 7am on the following Monday. On the morning of the delivery the driver called me to tell me where they were and when they would be arriving. Two extremely pleasant delivery men duly arrived and my sofa was delivered to my flat. Without any hesitation or request from me one of the delivery men helped me to put the sofa together. He was at all times extremely pleasant and helpful and again without prompting removed all of the packaging material into his van.
This is a company who should be proud of their workforce and who excel in the field of customer service. I certainly will be using them again in the future and can recommend them to you all.

11 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic

Fantastic, personal and swift service. Really understood the specific requirements we had for a sofa bed in one of our Glamping tents, spent time discussing with me over the phone regarding quality and durability as we weren’t able to see it in the flesh prior to ordering.
A very happy customer, will certainly be re-ordering for future units!

13 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Velvet Fabric in great colours.

I bought some velvet cotton fabric in a gorgeous rust colour to make cushion covers. The fabric is soft and washes well( I put a test piece in the wash).
The fabric is also available in other colours, and I selected 4 others samples to see if one of them would be a better match with my new sofa. The colours were lovely but I decided the rust was the best choice for me. I ordered more rust fabric, which arrived quickly, returned the samples and received a refund very quickly. All together good service and a quality product.

19 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service and so pleased with my sofa. Buying a sofa online can be so difficult but this was a breeze. Ordered at 7.30pm on a Monday, received a call the next morning giving me a couple of options for delivery. Had my sofa by Friday morning. Delivery guys made sure i got it up to my 3rd floor flat.
Sofa is great and super comfy, bargain!

19 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered on 7/3 it said next day…

I ordered on 7/3 it said next day delivery it turned up today l9/3 not very happy

19 maart 2021
Logo thesofaking.co.uk

Antwoord van thesofaking.co.uk

Hi

Thanks for the review and glad to hear the item has been received. As you know the number left on the order didn't connect, we attempted to contact you several times via email to confirm the booking. We do not dispatch any item until we have confimed all customer details. When booking one the fields for booking the delivery is a contact number so this could not be done until this had been received.

Although I can see you frustration in the lateness, we will not dispatch any goods until we have confirmed with the customer.

Kind Regards

Lee@thesofaking

Beoordeeld met 5 van de 5 sterren

Good price and nice chair

Good price and nice chair, bought to match the two seater sofa I'd previously bought. Very prompt delivery and helpful customer service when I had a query.

16 maart 2021
Beoordeeld met 5 van de 5 sterren

Great little sofa

Sofa looks amazing! Was called the day after ordering to arrange a delivery that suited me and it was with me in a couple days. So impressed at this sofa in a box- exceeded my expectations, particularly for comfort levels.
I love it.

14 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent company

Excellent company, delivery within days, sofa is great quality and delivery driver was very helpful, will be ordering again!

12 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy

Very fast delivery, even got a phone call about my order being dispatched, my foot stool looks lovely! Definitely recommend this online shop!!!

10 maart 2021
Beoordeeld met 5 van de 5 sterren

Wonderful quick service

Wonderful quick service - literally rang to see if I could do a same day BACS payment to enable our nursery to buy a 2 seater sofa for our story area. Couldn’t have been more accommodating and extremely professional and friendly on the phone. Thank you so much and will be coming to your company first for any further purchases

10 maart 2021
Review zonder uitnodiging

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