The Spanish Group Reviews 

Needed documentation translated for my military review and needed it ASAP. The turnaround from start to receiving translated documents was amazing. In less than I day I had everything I needed for the next days meeting. The Spanish Group helped me tremendously beyond my expectations. I will always use again and spread the news. Thank you.

Muy serviciales. El tiempo de entrega el corrector, muy profesionales

* No price transparency
* Wrong price calculation resulted in them charging more.

I uploaded two documents to their website. They automatically notice 5 pages and calculate the price at 300 USD. Then I get an email saying that 61 USD are missing because of the word count. If their software tell me 300 USD, it is 300 USD. Not more, not less. They can't change it and promote trust at the same time.

They were super quick to charge the extra 61 USD, but have not heard back since my reimbursement request several hours ago.

Update: the team contacted me 10 hours after my concern. This tells me that their customer service is not 24/7, as advertised in their website (yet another misleading point).

Overall very obscure business. I see there are people that have had a good service. I also see people that have had a service like mine. I wouldn't say they are a scam business, but the low grade is still deserved due to so many inconsistencies and poor communication. Apparently I will get a refund. Ill update the comment once this comes true.

Final Update: they refunded the money to my account, so not a scam business. If you paid them and are having a similar experience than I had, your money is likely safe. My takeaways are:

* Obscure pricing. Allows customer to pay before the final price is made explicit, often resulting in additional charges to the customer immediately after placing the order.
* Not a 24/7 customer support, which would be perfectly fine if it was not advertised as such.

Great customer service

Horrible services. Everyone needs to watch out when requesting a quote. The way they quote is not a final price. I used them quite a few times and several times were very late but what took the cake is me paying full prize, documents were not translated and their reason was " you have an open invoice" even when i sent all documents needed to prove that my quote was paid in full and requested a refund, they have ignored all request. I even requested to speak to Mr Gutierrez who is high management and he has refused to speak to me. Never available. Through phone or email.

Not delivered. I requested my translation on 07/09/2026, paid for express delivery and still on the 10/10/2026 have not received my translation. Not electronically nor by post. I have requested cancelation of order and reimbursement and the team has not gotten back to me since

Uploaded my 5 documents. Each had one page, one had a second page but it was just a stamp with no words. They gave me a price. I paid it. 2 day delivery was promised. Then I received an email that I had submitted 7 pages and only paid for 5. I decided I had better pay as time was an issue. Finally reached them and they gave me a long explanation about why one of the pages was actually 2 pages. The other one with the stamp on page 2 that didn't need translating they conceded was one page. They said they could give credit for the next time I needed translation services. I hopefully will never need translation services again and asked if I could please have a refund. She said she could try.
There has got to be better up front and honest translation services than these guys. I would recommend using any translation service other than The Spanish Group.

This is *not* an official, certified translator. Their advertising f does not.make the claim, but they are misleading. Even though I told them why I needed the translation, they did not tell me that it was a waste of time. I threw away my mo ey on them and have to go through the process again with someone who is actually authorized to translate documents for government purposes. Not quite, but very close to a scam.

Exceptional service and extremely fast turnaround

I had an excellent experience with The Spanish Group. They completed a certified translation for me, and after I made a few revisions to the original document, I asked them to update the corresponding sections of the translation. They accommodated my request without any difficulty and responded very quickly, even late in the evening. The turnaround time was impressive, and the team was professional, flexible, and helpful throughout the process. I truly appreciated their responsiveness and outstanding customer service and would highly recommend them.

Quality translation delivered on time as promised, as simple as that! Thank you!

A scam. They don’t provide with the service they mention. No refund if you cancel.

The attention and the response was absolutely amazing. Is the second time I use your services and never dessapoints me. I recommend the The Spanish Group service 100%. Very quickly ans efficient. Also the phone service was very helpful and great, Carlos and not remeber the first one but they where great. Thank you

The Spanish Group provided excellent service — the work was thorough, accurate, and delivered promptly. They handled my request with professionalism and attention to detail. I highly recommend them. I was fully satisfied with the results and would not hesitate to use their services again."

Muy cumplidos en la cotización y en la entrega final. Excelente calidad de la traducción. Muy recomendados!

Excelente Trabajo, recomendados

Update: they have since provided a refund for the experience. Therefore, I am editing my review from 1 star to 2 stars. I will not be deleting my review to provide an honest account of my experience for others.

I selected The Spanish Group because of their advertised turnaround time and certified translation services, but my experience was disappointing.

After placing my order, I was informed that my document exceeded their word limit and was asked to pay an additional fee. While this may be covered in their policies, it was not clearly communicated during the checkout process and came as an unexpected charge after the order had already been submitted.

I was also contacted and encouraged to purchase notarization services that I did not request or need - it was a negative customer experience to have what felt like an upsell. If I needed notarization, I would have added it on at check out. 

***Most concerning, the final translation contained a significant error that changed the meaning of the original document. It introduced false information that could have created issues had I not carefully reviewed the document myself.

I immediately requested a correction, which further delayed delivery beyond the quoted turnaround time. While customer service acknowledged my request, I was unable to obtain a clear timeline for receiving the corrected document.

My overall impression was that the process involved unexpected charges, unnecessary upselling/delays, and a final product that required customer review to catch a major translation error. For a service marketing itself for official immigration documents, I expected a higher level of quality control and customer service.

I’m so pleased with the service from start to finish. The entire process was very easy. I’m especially impressed by their attention to detail, I would definitely use their services again. Highly recommended to anyone looking for high quality translations services.

I ordered a translation which was delivered in less than 1 hour! Excellent experience, from the quote to the delivery, I recommend it!

Excellent service. Timely, accurate. Great follow up. Had a personal issue, had to request paperwork to be resent, service by Daniel was exceptional.

Very happy with my translation. Professional and on time, I'll be definitely using their service again.