The Stag Company Reviews 

We just had a stag weekend booked through The Stag Company which included bed and breakfast and paintballing (they did offer more, but due to one of our group being 17, was restricted). What I can say is that the hotel was great and paintballing, which included 100 paintballs, was better than other paintballing we have done. The hotel had a breakfast buffet, but the food set us up for the day. We were advised on booking that transport to the experiences weren't included and it didn't take much to find a minibus hire around manchester. The communication with the guys from The Stag Company was good too, even though our numbers did keep dropping and we had to change the reservations at the hotel a bit. All in all, if was really well organised and made the stag do fantastic.

Great communication and a great weekend. Would highly recommend.

I am extremely disappointed with the whole experience the biggest single problem for me with this company is the communication piece and overall customer service. The whole thing was very poorly explained, and nearly every time I have had a reply on the portal I feel the messages have been rude or written in a way that my party has been made to feel that contacting the company is a chore for them or we are stupid individuals and why are we asking questions.

I booked a stag weekend in Bournemouth for a party of ten. We were given initial details and brief via a telephone call which seemed to cover everything I needed. I decided to go ahead and paid the deposit. One of the party did cause some issues by not paying on time. We suffered increased costs and an admin fee to get them re-added as a result but my problem with this is upon arriving at our hotel this weekend and going to the events there was no issue with space so not sure why adding someone late was so inflated. I firmly believe the stag company has probably made over £100 a head off the booking.

The hotel itself was really basic and not in a great state. The Russell Court hotel that the stag company picked for us offered no breakfast and is in need of updating and repair. The staff were great but when we arrived our party of ten were placed in 3 rooms each had double and single bed combos meaning that some of our party ended up sharing. The hotel did offer a 4th room with 3 singles to solve the problem but at a cost of £100 per night discounted. I would happily pay this for a 3 star or better hotel but it really feels like 1star accommodation. Parking at the hotel was £50 so we found a local car park 2 minutes away costing £5.80 a day.

Upon arriving on the first day I assumed all the activities would be in or around the Bournemouth area, so very lucky we drove and didn't get the train otherwise we'd have needed to spent hundreds on taxis. We were never made aware that we’d need to travel over an hour to and from acitvities.
We had no address via the website portal for the Go Karting experience. We were unable to get through to the stag company after 15 minutes so hung up being on hold. After ringing two local karting companies we started to panic as we were getting to about an hour from the booking time.
Finally got hold of the stag company and found that the Go Karting was 45 minutes away in Eastleigh near Southampton. The lady I spoke to is the only person from the company who’s actually been friendly and welcoming. We arrived with 5 minutes to spare. I contacted the stag company on the portal later on and frankly think the response was rude. I was directed to check "the final" itinerary but given no instructions how this work, after playing about on my phone I had to go through 3 or 4 different screens. Probably want to speak to the dev team about website layout and navigation.
On the second day we went to the assault rifle shooting with Max Events. The postcode given via the portal is actually 4.5 miles away so had to ask directions from locals to find it. Eventually one of the cars in our party made it and switched on Google location services. The third car arrived late. We weren’t sure where to go as the signs were poor and one of my party was shouted at by a Max Events host for walking through the camping area.

I am just thankful that as a close nit friendship group we were still able to have a good time. Every single person in the group feels we have been massively overcharged for the service and product received. I do understand groups of lads on a stag weekend in any city will be viewed with caution but we have been given the bare bones in terms of accommodation and the communication and instruction has been rubbish.

The Stag Company made it really easy and straight-forward for myself to plan a stag-do for over 30 guests. Their website provides a user-friendly layout which shows exactly what the groups itinerary is, dates and times etc. The payment section shows when and how much should be paid to secure payments. I was also able to liase with team members at any time and have quick responses to any queries I had. Would highly recommend!

The team were great at communicating with me during this process. They coordinated all of our activities and we all had a superb time on the stag do.

We had a Pub Golf activity booked in Newcastle via The Stag Company over this weekend. We were assured over the phone when making the decision to book through The Stag Company that the bars on the list would have prior knowledge of a stag group turning up, and although we could not be guaranteed that we would get in to them if they were too busy, we would not be turned away based on being a Stag group.

Of the 10 locations on the list we were turned away from 3 and one was shut down completely and had been for some time.

I understand that this package was organised through another company - Purple Tiger Management - and sold on through The Stag Company, however some basic due diligence to check that the bars on the list still exist or actually allow stag groups in is a bare minimum.

For the amount of money spent on this package for 12 people, we expected a much more polished experience - and if it had been, we'd have been happy with the high cost. The reason I outsourced this bar crawl was because I do not know Newcastle at all, but I feel the level of effort put into our package I could have achieved with an hour or so on google maps & downloading a score card from the internet.

I don't usually write reviews - sometimes things are better than expected, sometimes worse, that's life. This was so below standard for the cost of the activity that I couldn't not.

Highly recommend. I used the Stag Company to organise a weekend in Newcastle. Beth was really helpful and patiently responded to all my questions. The payment function worked well - the only difficult bit is getting people to pay, which is why it’s great to go through a company like this - no risk of you getting left out of pocket.
The hotel accommodation was excellent, much better quality than we expected and the breakfast was really good - had lots of compliments on it. Activities wise we did a ‘babe bar crawl’ on the Friday night and go-karting on the Saturday. Highly recommend the babe bar crawl if you’re not familiar with the city, the girls were brilliant and it was a hilarious night.
Everyone loved the go-karting, it’s probably the best track we’ve done and recently upgraded to electric karts which are really fast.
All round a top weekend which everyone enjoyed.

They took the work out of it, it was great! Due to changes on my side there were a loa dog last minute things, including an emergency on the day of the stag itself. But they were easy to contact & super helpful. Would recommend to anyone else (I came from a recommendation by a friend who used them as well, he was right!)

Great service from start to finish, highly recommend the bar crawl beauties and life drawing with hotel stay. Great customer service and amazing value

Smashing experience with these guys! Always very accommodating, replying to messages quickly and available on the phones too. Had a cracking weekend in Newcastle with the lads all went perfectly. Thanks guys, will remember this weekend for a while!!

Start to finish not a pleasant experience. Difficulty organising the event and getting a location confirmed, several back and forth conversations that didnt need to happen.

The day of the event we arrived promptly to find nobody there and could not get through to the 'emeryency' weekend contact number, after half an hour waiting we get a call back stating it had been moved location which we were not aware of, went to the next location and there was apparently no booking made to which we received another call saying it was back at the first location after spending even more on taxis and still having to walk. Can't say it didn't put a dent in the atmosphere of the stag do. Never again.

Absolute waste of time. Appalling communication, wasted money on taxi’s getting to a closed location. For a stag do! Was really looking forward to drawing a real life dwarf.

If your looking for a reliable event then I’d avoid these guys like the plague.

Update: I appreciate your response however i can assure you Dr Hancock was not contacted 5 weeks prior.
Dr Hancock is one of the most thoroughly organised individuals i have ever had the fortune of knowing. Your excuse doesn’t explain why they were not at the correct venue.

Just so easy booking with stag company and hassle free

The Stag company had great correspondence and even though I left the organising of my event to the last minute they did everything possible to accomodate our event. The staff on the ground in Budapest facilitating the weekend were above and beyond our expectations and were there when we needed them. Super friendly, efficient and I would highly recommend!

Easy to book, very helpful staff with the endless changes to my booking nothing was to much for them
👍🏻

Booked a life drawing and bar at 10am on the Saturday in Dublin, got taxis and arrived to a shut pub with no life, struggled to get an answer, had us traipse a few miles to another venue, then told it would be back at the original venue at midday.

None of this was communicated. Sacked it off in the end and went axe throwing.

Overall, I could not have been less impressed and would urge any potential customers to look elsewhere.

For context, I booked an event for my best friend’s stag do through the stag company, which involved renting a venue. Whilst booking over email, I made it very clear how important location was, given where we were staying and the need to pre-book transport. On the day, we arrived to the venue we had booked only to find it closed. When I eventually got through to someone, they said that the location had been moved and that I had been informed on their online portal. Knowing how important location was and that I had been organising this over email, it would have been courteous to email me to check that this was okay.

We were told that the event organiser was at this new venue and that we should make our way there. We then walked to this new venue, as it was going to be fasted than waiting for several taxis. However, this took a long time and left both the stag and stag party frustrated. When we got there, the venue said that nobody had arrived. I called the stag company again and, not only were they unhelpful and unaware of what was going on, I found them to be rather rude, insisting that I give them more time to sort it out. The reality is that this was not my fault and that I had a large group of people waiting.

Eventually, I spoke to the event organiser, rather than the stag company, who was incredibly confused and blamed the stag company. They offered us a later time, but this clashed with something else we had already booked, so I called the stag company to inform them that we wanted a refund. They continued to blame the event organiser, took no responsibility and were trying everything other than to give me a refund. Ultimately, this debacle ended up costing me money as I then had to book something else at short notice.

What annoyed me even more than this was how long it took to get my refund. I chased it numerous times and was informed that they were investigating what happened. There was absolutely no reason why I should have waited to get my money back because they were trying to figure out who was at fault, when I was the only innocent party in this.

To conclude, what a mess. If you want your stag do to go smoothly, don’t bother.

Update…

- Having booked over email and stressed the importance of location, I standby the fact that it would have been courteous to email. Being honest, the party hub is a very poor system.

- We went to the wrong venue for the reasons outlined above. However, that does not change the fact that, when we did get to the correct venue, the event organised had not arrived anyway. That is the biggest issue and not a be that can be excused.

- Regarding the refund, policy matters very little to me. I didn’t ask you to log a complaint or look into it. I asked you to return my money as you had not provided the service I had paid for. As that was clear, I didn’t expect to wait over a week to receive it, nor to have to chase it.

- Finally, I am slightly concerned at the number of reviews arriving each day, with only 1 review. I do hope you aren’t reviewing yourselves.

- Overall, I stand by my comments. Don’t use them.

Had a awesome weekend away in Blackpool with the lads. The stag campany was really good to use and really easy and helpful. Would recommend to use them. Like it how easy it was the everyone was in charge of there own booking payment so know need to chase money. And the footgolf we did was really good and would definitely recommend. The place we stay was a good place for a stag do just what you need a bed a bar and some good food in the morning. Not far to walk from hotel to the pubs and clubs.

Jamie was fantastic helping us to get out booking sorted, took all the trouble our of arranging the weekend

Jamie at The Stag Company helped me out by making organising a stag an absolute dream!

Tons of options on offer for different activities etc and the payment plans made it so easy for the 19 attendees to go on and pay their contributions without the hassle of me going round and collecting from everyone!